Senior Processing Technician (ProFin)
London, United Kingdom
001995
Working at Lockton
At Lockton, we’re passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented and always striving to make ourselves and those around us better. We’re active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture, you belong here.
Job type
Experienced Professional
Your Responsibilities
Lockton are actively recruiting for a Senior Processing Technician to join the Professional and Financial Risks division in London.
This role will exist outside of the current technical team and report directly to the Head of Technical. The main focus of the role will be supporting Lockton in the migration of A4B as a software system.
About the role:
- Represent ProFin in Lockton migration from Sector to A4B.
- Bring external experience and use of multiple PAS systems to ensure best possible utilisation of A4B functionality is achieved – rather than replication of Sector and ‘acceptance’ of workarounds from day one.
- Become A4B ‘Champion’ for Profin.
- Free up existing (Sector lines) Team Lead & Senior Technician to focus on BAU, CoB training and SME knowledge transfer to their Team, diminishing single point fail exposure.
- Take Profin Lead on BE migration to A4B, again ensuring best possible utilisation of A4B functionality is achieved – rather than replication of BE practices & limitations.
- ‘Projects’ & Market developments – Supplement / support current Team seniors in representation of ProFin on matters such as MRCv3, DASATS, CDR. Ensuring joined up approach across the initiatives and enhancement/development of internal systems (A4B & initially BE) where required to achieve efficient straight through processing.
- Supplement / support current Team seniors across all business lines as a point of escalation/troubleshooting on Bureau queries, Held Funds & Bad Debt etc.
- Supplement / support current Team seniors across all business lines as alternate/independent option for peer review, SPOE.
- Conduct Technical focussed QA across all lines of business (extension of QAFA) - not currently in place, so involvement in defining and implementation.
- Free up existing Team Leads to focus on Team Management & oversight, BAU, CoB training and SME knowledge transfer – all lines.
- ‘As required’ back up resource across any line of business or Tech Teams to assist covering peaks, holidays & absences etc.
Qualifications
- Understanding of relevant systems, including Sector and a knowledge of A4B
- Ability to challenge and push back where required
- Experience with project management in a Senior position
- Ability to work independently and as part of a team
In return Lockton remain committed to recognising and sustainably rewarding associates empowering them to put their clients and their business first.
We attract the best professionals to come and work with us who are excited by our unique culture that values respect, ethical, moral and caring approach, in fact our associates are our greatest asset.
Equal Opportunity Statement
Lockton Companies is proud to provide everyone an equal opportunity to grow and advance. We are committed to an inclusive culture and environment where our people, clients and communities are treated with respect and dignity.
At Lockton, supporting diversity, equity and inclusion is ingrained in our values, and we believe that we are at our best when we fully embrace everyone. We strive to cultivate a caring culture that learns from, celebrates and thrives because of our breadth of differences. As such, we recognize that recruiting, developing and retaining people with diverse backgrounds and experiences is vital and enabling our people to thrive personally and professionally is critical to our long-term success.
About Lockton
Lockton is the largest privately held independent insurance brokerage in the world. Since 1966, our independence has allowed us to serve our clients, take care of our people and give back to our communities. As such, our 10,000+ Associates doing business in over 100 countries are empowered to do what’s right every day.
At Lockton, we believe in the power of all people. You belong at Lockton.
How We Will Support You
At Lockton, we empower you to be true to yourself in all that you do. Your success is our success, and we provide opportunities to help you grow and create a rewarding career path, however you envision it.
We are ready to meet you where you are today, and as your needs change over time. In addition to industry-leading health insurance, we offer additional options to support your overall health and wellbeing.
No Agencies Please
Any Employment Agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of Lockton Companies, Inc. Lockton Companies will have the right to hire that applicant at its discretion and without any fee owed to the submitting Employment Agency, person or entity. Employment Agencies, who have fee Agreements with Lockton Companies must submit applicants to the designated Lockton Companies Employment Coordinator to be eligible for placement fees.
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