IBA Office Manager
Brighton, United Kingdom
002050
Working at Lockton
At Lockton, we’re passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented and always striving to make ourselves and those around us better. We’re active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture, you belong here.
Job type
Experienced Professional
Your Responsibilities
Start your career with Lockton in Brighton as an IBA Office Manager Associate. As a member of our Insurance Broking Accounts team, you will work alongside an established team of associates and integrate with all levels of Lockton management to report on, track, follow up on and interface with, stakeholders within our business and externally.
This is an excellent role for someone with an interest in finance and a keen eye for detail to join a dynamic and growing business. The successful candidate will demonstrate a high degree of accuracy and initiative and will be an excellent communicator who builds positive and successful relationships with stakeholders. Based in our Brighton office, you will benefit from the support of a longstanding professional team to kickstart your career and develop your professional skills.
Role responsibilities:
- Maintain our systems and ensure accurate data and record management
- Respond to, and escalate where needed, queries from Lockton’s broking divisions and within the team, ensuring compliance with internal procedures and external regulatory requirements
- Take minutes and notes during team meetings, and track actions and follow ups
- Act as liaison for our clients or insurance underwriters – constantly work to improve and strengthen relationships, and review processes to mutual benefit including instigating key insurer partnership meetings
- Support head of IBA and wider management team with meeting requests, meeting room bookings and ad hoc manager requirements
- Meet and greet visitors and manage visitor log
- Liaising with Lockton Premises as required
- Arrange travel requirements for associates
- Receive and distribute post
- Stationery requirements & office supplies
- Office Charity Champion
- Work with office champions to organise events (Social committee)
- Manage relationship with cleaners and contractors
- Office safety Champion (Fire Warden, First aider)
- Maintain Lockton specific IBA intranet site
- Any other ad hoc duties
Qualifications
- Proactive and enthusiastic – eager to learn
- Good numerical ability and an analytical mindset – excellent attention to detail
- Ability to work as both part of a team as well as self-manage
- An effective communicator, with the ability to build and maintain positive and successful business relationships at all levels.
- Ability to manage time, prioritise and ensure that deadlines are met without compromising quality.
- Excellent knowledge of the Microsoft Office suite, including Excel
Equal Opportunity Statement
Lockton Companies is proud to provide everyone an equal opportunity to grow and advance. We are committed to an inclusive culture and environment where our people, clients and communities are treated with respect and dignity.
At Lockton, supporting diversity, equity and inclusion is ingrained in our values, and we believe that we are at our best when we fully embrace everyone. We strive to cultivate a caring culture that learns from, celebrates and thrives because of our breadth of differences. As such, we recognize that recruiting, developing and retaining people with diverse backgrounds and experiences is vital and enabling our people to thrive personally and professionally is critical to our long-term success.
About Lockton
Lockton is the largest privately held independent insurance brokerage in the world. Since 1966, our independence has allowed us to serve our clients, take care of our people and give back to our communities. As such, our 10,000+ Associates doing business in over 100 countries are empowered to do what’s right every day.
At Lockton, we believe in the power of all people. You belong at Lockton.
How We Will Support You
At Lockton, we empower you to be true to yourself in all that you do. Your success is our success, and we provide opportunities to help you grow and create a rewarding career path, however you envision it.
We are ready to meet you where you are today, and as your needs change over time. In addition to industry-leading health insurance, we offer additional options to support your overall health and wellbeing.
No Agencies Please
Any Employment Agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of Lockton Companies, Inc. Lockton Companies will have the right to hire that applicant at its discretion and without any fee owed to the submitting Employment Agency, person or entity. Employment Agencies, who have fee Agreements with Lockton Companies must submit applicants to the designated Lockton Companies Employment Coordinator to be eligible for placement fees.
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