Account Manager (General Insurance)

Location Icon

Hong Kong, Asia

Profile Icon

002141

Account Manager (General Insurance)

Location Icon

Hong Kong, Asia

Profile Icon

002141

Working at Lockton

At Lockton, we’re passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented and always striving to make ourselves and those around us better. We’re active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture, you belong here.

Business unit

Hong Kong

Schedule

Full Time Permanent

Job type

Experienced Professional

Workplace

Hybrid

Responsibility Icon

Your Responsibilities

  • Provide professional insurance advice and deliver day to day service to designated accounts on general insurance in accordance with internal control/ compliance procedures.
  • Assist with the negotiation, implementation, placement and administration of client’s insurance program
  • Assist in comparing quotations, preparing client proposals, analysis reports and presentation materials
  • Check policy documentation to ensure accuracy before issuing to clients
  • Handle the billing, monitor premium collection/payment and credit control from clients and overseas offices / partners.
  • Handle claims for designated accounts and/or support the claims department on major and problematic claims, and facilitate the communication with the clients, the insurers and the overseas offices if appropriate.
  • Handle other duties as assigned from time to time
Qualification Icon

Qualifications

  • Tertiary education with minimum 4 years working experience in general insurance in a broker firm or an insurance company. 
  • ACII/ ANZIIF (Senior Associates) qualified or in progress, and passed in IIQE Paper I & II
  • Experience in dealing with clients, especially on a “face to face” basis to conduct meetings, seminars and/or briefings
  • General working knowledge of travel, personal accident, commercial property, employers’ liability, public and product liability, motor etc. Good knowledge in accident and health insurance is an added advantage
  • Proficiency in spoken and written English and Chinese is essential
  • Good computer skills including MS Word, Excel and PowerPoint (Chinese wording processing will be an advantage)
  • Good organization skills, attentive to details, effective interpersonal skills and good at job prioritization
  • Immediate available is highly preferrable
  • Candidate with less experience will be considered for the post of Assistant Account Manager
Equal Opportunity Statement

Lockton Companies is proud to provide everyone an equal opportunity to grow and advance. We are committed to an inclusive culture and environment where our people, clients and communities are treated with respect and dignity.

At Lockton, supporting diversity, equity and inclusion is ingrained in our values, and we believe that we are at our best when we fully embrace everyone. We strive to cultivate a caring culture that learns from, celebrates and thrives because of our breadth of differences. As such, we recognize that recruiting, developing and retaining people with diverse backgrounds and experiences is vital and enabling our people to thrive personally and professionally is critical to our long-term success.

About Lockton

Lockton is the largest privately held independent insurance brokerage in the world. Since 1966, our independence has allowed us to serve our clients, take care of our people and give back to our communities. As such, our 10,000+ Associates doing business in over 100 countries are empowered to do what’s right every day.

At Lockton, we believe in the power of all people. You belong at Lockton.

How We Will Support You

At Lockton, we empower you to be true to yourself in all that you do. Your success is our success, and we provide opportunities to help you grow and create a rewarding career path, however you envision it.

We are ready to meet you where you are today, and as your needs change over time. In addition to industry-leading health insurance, we offer additional options to support your overall health and wellbeing.

Learn more about your Lockton experience

No Agencies Please

Any Employment Agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of Lockton Companies, Inc. Lockton Companies will have the right to hire that applicant at its discretion and without any fee owed to the submitting Employment Agency, person or entity. Employment Agencies, who have fee Agreements with Lockton Companies must submit applicants to the designated Lockton Companies Employment Coordinator to be eligible for placement fees.

Similar Vacancies

View all

Life at Lockton

Founders CIA_Life at Lockton

March 20, 2024

Making an impact: Ma...
When Matt Pateidl and Tom Metzner were named Community Impact Award winners, they were shocked. “I was not anticipating on being called to the stage as I was sitting in the top back balcony of the hall and it was quite a surprise,” noted Matt. “There are so many Associates that do such great things in all of our communities and to be singled out with Tom is very humbling.” The Community Impact Award, funded by the Lockton family, honors an Associate (or two) in each region around the globe who has gone above and beyond to make their community a better place through volunteering, philanthropy, or a combination of both. Matt and Tom were awarded a $25,000 donation to a charity of their choice on behalf of the Lockton family. “Tom and I met to discuss how we wanted to gift the generous $25,000 and the best way to accomplish that,” said Matt. “We agreed that it must satisfy two components: it must be local, and it must assist a first responder.” Tom has been a volunteer firefighter for over 26 years – something he continues to do in addition to his work at Lockton – and supporting other first responders is a priority. “I suggested we reach out to Tunnels to Towers as I heard about the organization through the media but had no previous contact with them,” said Matt. “I made a call, found my way to a senior director, and told him about what we were trying to accomplish. A few days later, he called me back and told me about a KCMO police officer and his K-9 officer who were both struck and killed in a tragic accident.” The money donated to Tunnels to Towers was given to the fallen officer’s spouse to pay off their home. “First responders put their lives on the line for the community they serve,” said Tom. “This is something they live with every day when they go to work. As soon as I did some research and realized we could keep the funds local, I agreed this was the perfect avenue to support a family that encountered a line of death duty.” Community is a large part of Lockton’s culture, but especially in Kansas City. “I don’t think a charitable walk, run, dinner, event in Kansas City is not touched by some Associate from Lockton,” said Matt. “I’ve served on a couple of association boards, and it’s frequently a challenge to get people to step up and volunteer. That’s not the case at Lockton. There have been times when we’ve had to cap the number of registrations due to the project not being able to accommodate all the volunteers,” added Tom. Matt and Tom continue to bring Lockton’s caring culture to life. From organizing large-scale events to helping local organizations with hands-on help, the two have dedicated countless hours and infinite energy to bettering the community. “We’re not one to shy away from a project; nothing is too small or big for us to consider,” added Tom. There have been a couple of projects where Matt and I looked at each other and questioned what we were thinking when we said yes, but in the end, everything worked out. We deliver on our promises. Whether it’s client obligations or looking somebody in the eyes and saying ‘Lockton’s got it,’ we do what we say. Lockton has a really good reputation in the insurance world, but also in the communities we live. It’s a personal honor to carry on this legacy and work with so many incredibly talented professionals.”
Niall Martin Life at Lockton Header

February 14, 2024

Making an impact: Ni...
Niall Martin, Head of People Solutions, New Zealand, has experienced first-hand the impact of Cystic Fibrosis. When he and his family saw the care, passion, and commitment of Cystic Fibrosis New Zealand, he knew that he needed to support this impactful organization. Niall has been fundraising for the charity for close to a decade. Through recent participation in the Auckland marathon and related events, he and the New Zealand team have raised thousands to support families impacted by Cystic Fibrosis, contribute to research on the disease, and advocate on behalf of the community. In recognition of his commitment to improving the lives of those around him, he was awarded the Lockton Community Impact Award in 2023. The Community Impact Award, funded by the Lockton family, honors an Associate in each region around the globe who has gone above and beyond to make their community a better place through volunteering, philanthropy, or a combination of both. “To me, this award demonstrates Lockton’s commitment across the globe to make real and meaningful differences on the ground where we live and work – in our communities,” Niall said. NZD40,000 was donated to Cystic Fibrosis New Zealand on behalf of Niall for being named the recipient of the Community Impact Award. “This award will make a huge difference and enable the charity to implement some initiatives that otherwise would not have happened this year,” he said. Community is a key pillar at Lockton, showcased through the support of our local communities and the causes that our Associates are passionate about. Every Lockton Associate can do something meaningful and special, with the full support of not just colleagues but of the entire Lockton organization. While Niall was the recipient of the award, he notes that this could not have been possible without the support of his fellow Associates in the New Zealand office. “The award was made in my name, but there’s no ‘I’ in ‘team,’ he said. “Really it represents a huge thank you and recognition for all our Lockton New Zealand team who jump onboard and give their all with our fundraising efforts for Cystic Fibrosis each and every year. Our culture means that if one of us is passionate about something, or simply needs some help, then we know our team members will be there for us – no question.”
Handshake ETA Header

March 13, 2024

Lockton named a 2024...
As Gen Z continues to enter the workforce, Lockton is committed to attracting and inspiring the next generation of professionals. We’re honored to be named a 2024 Early Talent Award winner by Handshake, the leading early career community in the U.S. Lockton was named one of 17 Early Talent Award winners in the Insurance category. Our robust learning and networking opportunities paired with our supportive and caring culture helped us stand out among industry peers. As the world’s largest, privately held insurance brokerage, our Associates are empowered to focus on clients’ risk and insurance needs, while having the resources to grow personally and professionally. We provide opportunities for our early careers Associate to make an immediate impact. Whether a summer intern or a full-time Associate, our people are changing lives everyday through services to our clients, communities, and each other. The Handshake Early Talent Awards (ETAs) spotlight the top employers that are powering the future of work. From on-campus to virtual recruiting events, our early careers team is constantly seeking out the best young talent. With over 900,000 employers on the platform, we’re thrilled to be recognized for our efforts in continuing to be a Best Place to Work. Connect with Lockton on Handshake today, and explore our Careers site to learn more about how Lockton can help you reach your ultimate potential.
Leah Coakley Life at Lockton

March 7, 2024

Making an impact: Le...
Leah Coakley wants to be a part of the solution. After having her first child, she found a new appreciation for the vast amount of love and resources children require – and a growing awareness of disparities among children in New York City. As she says, “It broke my heart. I knew I had to do something.” She discovered CASA (Court Appointed Special Advocates), an organization that advocates for youth in foster care, and got to work. She joined CASA-NYC’s junior board and put intention into action. Leah fundraised and brought in meaningful donations. “I found that I was just as good at selling CASA’s mission to those who wanted to have an impact as I was at selling M&A insurance to buyers of companies.” Leah has a growth mindset – both in the insurance world and in her communities. Her proclivity to bring people together to support meaningful causes is evidenced by her work within the community and at Lockton. Now on CASA-NYC’s executive board, she helped establish a Board Engagement Committee, which supports equity and anti-racism work. This aligns with her goals as Director & Culture Officer of Lockton’s Transaction Liability group where she facilitates community and DEI initiatives such as cooking meals for sick NYC residents and supporting Lockton’s LEAN (Lockton Empowered Associate Network) groups as a member of the Northeast DEI Council. She is also an advocate for women’s initiatives. In 2022, she along with other leaders in the transactional risk (“TR”) space founded Women of Transactional Risk, which was established with a mission of fostering an inclusive community of men and women to generate meaningful connections and empower women in the TR industry. Leah’s experiences have taught her the value of a caring culture. As Leah says, “The people you work with is everything, and we all thrive in our day job and beyond when collaborating in purpose-driven work within a supportive and uplifting team environment.”