Account Administrator - Major Accounts
London, United Kingdom
003171
Working at Lockton
At Lockton, we’re passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented and always striving to make ourselves and those around us better. We’re active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture, you belong here.
Schedule
Full Time Permanent
Job type
Experienced Professional
Workplace
In Office
Your Responsibilities
Since its foundation in 1966 Lockton has grown to become the world’s largest privately held independent by helping clients achieve their business objectives. Today with more than 8000 Associates in over 100 offices worldwide, Lockton’s dynamic and innovative organisation truly embraces its uncommonly independent status.
For nine consecutive years, Business Insurance magazine has recognised Lockton as a ‘Best Place to Work in Insurance’
The purpose of the role is the provision of account support services for clients. These are mid to large sized clients with multinational accounts, some of which are FTSE250. Typical insurance premium sizes range from £2m-£20m. Your role will be to aid in the overall service provision to clients, ensuring that the business is retained and developed.
This role is suited to candidates looking to build on the foundations of a career in insurance and in light of this, will offer excellent career prospects and full support for professional qualifications.
Role responsibilities:
· Provision of administrative support in accordance with agreed Lockton procedures.
· Obtaining claims information forms from insurers/Claims.
· Preparing renewal questionnaires.
· Collecting data/statistics for inclusion in market presentations.
· Preparation of marketing documentation for new business, renewals and mid-term amendments.
· Working on premium allocations where required.
· Preparation and issuance of invoices, mid-term amendments and closings.
· Creating and updating relevant systems.
· Liaison with insurers and clients as required.
· Prompt and accurate resolution of accounts queries.
· Monitor and respond to management information reports.
Qualifications
Candidate Profile:
- Ability to manage multiple work streams.
- Knowledge of the resources available within Lockton and how to source such services.
- Ability to communicate effectively and professionally both verbally and in writing with clients, insurers and other associates.
- Ability to manage time, prioritise and ensure that deadlines are met without compromising quality.
- Analytical and problem-solving skills.
- Knowledge of Microsoft products (Word, Excel, Outlook) or similar software applications.
- In return Lockton remain committed to recognising and sustainably rewarding Associates; empowering you to put your clients and their business first.
We attract the best professionals to come and work with us who are excited by our unique culture that values respect, ethical, moral and caring approach, in fact our Associates are our greatest asset.
Equal Opportunity Statement
Lockton Companies is proud to provide everyone an equal opportunity to grow and advance. We are committed to an inclusive culture and environment where our people, clients and communities are treated with respect and dignity.
At Lockton, supporting diversity, equity and inclusion is ingrained in our values, and we believe that we are at our best when we fully embrace everyone. We strive to cultivate a caring culture that learns from, celebrates and thrives because of our breadth of differences. As such, we recognize that recruiting, developing and retaining people with diverse backgrounds and experiences is vital and enabling our people to thrive personally and professionally is critical to our long-term success.
About Lockton
Lockton is the largest privately held independent insurance brokerage in the world. Since 1966, our independence has allowed us to serve our clients, take care of our people and give back to our communities. As such, our 10,000+ Associates doing business in over 100 countries are empowered to do what’s right every day.
At Lockton, we believe in the power of all people. You belong at Lockton.
How We Will Support You
At Lockton, we empower you to be true to yourself in all that you do. Your success is our success, and we provide opportunities to help you grow and create a rewarding career path, however you envision it.
We are ready to meet you where you are today, and as your needs change over time. In addition to industry-leading health insurance, we offer additional options to support your overall health and wellbeing.
No Agencies Please
Any Employment Agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of Lockton Companies, Inc. Lockton Companies will have the right to hire that applicant at its discretion and without any fee owed to the submitting Employment Agency, person or entity. Employment Agencies, who have fee Agreements with Lockton Companies must submit applicants to the designated Lockton Companies Employment Coordinator to be eligible for placement fees.
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