Business Analyst
Overland Park, United States of America
Information Technology
2300V5
Working at Lockton
At Lockton, we’re passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented and always striving to make ourselves and those around us better. We’re active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture, you belong here.
Business unit
Lockton Affinity, LLC
Schedule
Full-time
Job type
Standard
Workplace
Hybrid
Your Responsibilities
SUMMARY
At Lockton, information technology is seen as a major contributor to delivering exceptional business results. The Business Analyst position is a key contributor to enable our business vision. Lockton desires associates who want to be part of something bigger than themselves, who possess a positive attitude and who are tenacious about overcoming obstacles encountered.
You’re expected to challenge the status quo and help steer the team towards innovative solutions. Our team is driven, passionate, creative, energetic, and fun. We love to challenge each other and ask hard questions, then figure out the answer and solve the problem together.
ESSENTIAL DUTIES AND RESPONSIBILITES include the following.
• Ability to understand desired future state in context of current business environment.
• Defines incremental steps to achieve desired business results.
• Can create innovative approaches to problems, is comfortable challenging the status quo.
• Experienced with Agile approaches and can decompose complex problems into workable team assignments.
• Ability to learn new systems and concepts quickly, building a strong repertoire of business and technical knowledge.
• Ensure that project team has clear understanding of functional requirements and business expectations.
• Collaborate with creative team and ensure that user experience and visual design align with functional requirements.
• Work with QA to develop testing strategy, identify test cases and participate in UAT.
• Serve as a subject matter expert on the ecommerce solution and platform both for client and for the project team.
• Create training materials for train-the-trainer and end-user training sessions.
• Interacts with project team and management to identify and document benefits, costs, and risks associated with solution alternatives.
• Works to ensure the technical/business design matches the detailed user requirements and system needs.
• Define a process for change management and proactively manage requirement changes.
• Proactively identify risks around requirements and communicate to team leads and PMs.
• Helps to ensure proper communication, process flow, data quality, reliability, integrity and security for automated systems as needed.
• Documents procedures, policies and guidelines to support daily operational processes as needed.
Qualifications
EDUCATION/EXPERIENCE:
• BS/BA degree preferred
• 3-5 years relevant work experience required.
• Familiar with agile development methodology, including use case scenarios and user stories.
• Strong project management, time management, initiative and interpersonal skills.
• Experience in articulating and documenting user requirements.
• Experience in planning and performing functional testing.
• Experience with Microsoft Suite including Advanced Excel and Visio.
• Experience with project and collaborations tools such as MS Teams, SharePoint, and Workfront.
• Ability to express complex technical concepts effectively, both verbally and written.
• Some off-shift support and travel may be required
• Experience within the insurance and brokerage industry is a plus.
OTHER SKILLS AND REQUIREMENTS:
• Provides exceptional customer service and adheres to departmental expectations.
• Promotes teamwork and communication between departments and work groups.
• Makes decisions in compliance with established corporate and department standards.
• Maintains awareness of new system procedures, processes, software capabilities and other technological advances with potential impact to Lockton.
• Attends staff meetings, department meetings and educational workshops.
• Organizes formal presentations to Lockton decision-makers.
• Understands when circumstances require persuasion, conciliation, assertiveness, or other approaches and reacts appropriately.
The preceding job description has been designed to indicate the general nature and level of work performed by Associates within this classification. It is not designed to contain or be interpreted, as a comprehensive inventory of all duties, responsibilities, and qualifications required of Associates assigned to this job. Other duties may be assigned to meet business needs.
Equal Opportunity Statement
Lockton Companies is proud to provide everyone an equal opportunity to grow and advance. We are committed to an inclusive culture and environment where our people, clients and communities are treated with respect and dignity.
At Lockton, supporting diversity, equity and inclusion is ingrained in our values, and we believe that we are at our best when we fully embrace everyone. We strive to cultivate a caring culture that learns from, celebrates and thrives because of our breadth of differences. As such, we recognize that recruiting, developing and retaining people with diverse backgrounds and experiences is vital and enabling our people to thrive personally and professionally is critical to our long-term success.
About Lockton
Lockton is the largest privately held independent insurance brokerage in the world. Since 1966, our independence has allowed us to serve our clients, take care of our people and give back to our communities. As such, our 10,000+ Associates doing business in over 100 countries are empowered to do what’s right every day.
At Lockton, we believe in the power of all people. You belong at Lockton.
How We Will Support You
At Lockton, we empower you to be true to yourself in all that you do. Your success is our success, and we provide opportunities to help you grow and create a rewarding career path, however you envision it.
We are ready to meet you where you are today, and as your needs change over time. In addition to industry-leading health insurance, we offer additional options to support your overall health and wellbeing.
No Agencies Please
Any Employment Agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of Lockton Companies, Inc. Lockton Companies will have the right to hire that applicant at its discretion and without any fee owed to the submitting Employment Agency, person or entity. Employment Agencies, who have fee Agreements with Lockton Companies must submit applicants to the designated Lockton Companies Employment Coordinator to be eligible for placement fees.
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