Talent Development Consultant - People Solutions

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Atlanta, United States of America

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Business Development

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Apply now

Talent Development Consultant - People Solutions

Location Icon

Atlanta, United States of America

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Business Development

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Apply now
Working at Lockton

At Lockton, we’re passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented and always striving to make ourselves and those around us better. We’re active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture, you belong here.

Business unit

Southeast Series



Job type



In Office

Responsibility Icon

Your Responsibilities

The Southeast Series People Solutions (SPS) Talent Development consultant is responsible for
developing and executing People Solutions-specific technical learning and development initiatives
for associates in health & welfare and specialty teams across all Southeast Series locations. This
consultant will collaborate with Series stakeholders to identify needs, refine existing programs,
develop new programs, and promote learning resources to bolster the technical proficiency and
professional growth of People Solutions associates. This consultant will also facilitate talent
development sessions and manage day-to-day SPS talent development program administration.

Position Responsibilities

Program Evaluation and Improvement
- Evolve current SPS technical learning and development programs to better meet associates’
- Design, develop, and deliver new People Solutions technical learning and development
programs via a variety of delivery methods, including instructor-led training, e-learning, and
blended learning.
- Design engaging and interactive content, including e-learning modules, activity completion
checklists, case studies and assessments to augment learning.
- Ensure programs align with business objectives and comply with industry regulations and best
- Monitor and evaluate the effectiveness of programs through assessments, surveys, and
feedback mechanisms.
- Continuously improve content and delivery methods based on learner feedback and industry
- Integrate People Solutions Resource Group (PRSG) content (e.g., Innovation Lab, LockTank, IAS)
into curricula.
- Collaborate with other Series and the center to share technical content.
- Integrate Learning Immersion Track (LIT) tracks into Series programs.

Needs Analysis
- Collaborate with SPS leaders to identify technical skill gaps within the Series.
- Conduct thorough needs assessments and develop strategies and programs to address
identified gaps.
- Collaborate with SPS leaders to update competency matrices.

Technical Knowledge Management
- Establish and maintain for learners a centralized repository of technical knowledge resources,
including documentation, reference materials, and online resources.
- Promote knowledge sharing and collaboration among associates by facilitating communities of
practice and other learning forums.

Session Facilitation
- Establish and maintain a centralized repository of technical knowledge resources, including
documentation, reference materials, and online resources for volunteer facilitators.
- Promote knowledge sharing and collaboration among facilitators by facilitating communities
of practice and other learning forums.
- Recruit, manage and recognize volunteer facilitators.
- Work with volunteer facilitators on content improvement and facilitation best practices.
- Facilitate in-person technical sessions in Atlanta, Birmingham, Charlotte, South Florida and

 Vendor and Carrier Relationship Management
- Collaborate with external training vendors and consultants to leverage their expertise and
resources as needed.
- Evaluate vendor performance and negotiate vendor contracts to ensure cost-effective and
high-quality solutions.
- Cultivate relationships with carriers in the employee benefits marketplace offering live and ondemand
learning resources.

Program Administration
- Schedule all live talent development sessions in the fall before the start of the new calendar
- Forward talent development session invitations to facilitators (and associates, as directed).
- Manage monthly SPS course announcements and assist with other Southeast Series talent
development course announcements as needed.
- Manage the Southeast Series talent development calendar weekly.
- Reach out to volunteer facilitators 1-2 weeks before their session to confirm session details.
- Communicate prework and grade assessments and homework as needed.
- Maintain talent development email inbox daily.

Talent Development Plans
- Meet with SPS associates 1:1 to discuss learning opportunities.
- Provide augmented technical instruction 1:1 to associates needing additional support.
- Meet with supervisors to suggest SPS technical learning and development for associates on
their teams.
- Meet with supervisors to help create 90-day development plans for new associates.

- Communicate talent development updates in monthly SPS leadership meetings and in
quarterly SPS all associate meetings.
- Share updates in monthly talent development network meetings.
- Assist in updating the annual talent development program guide.

Additional Responsibilities
- Assist with development of a Southeast Series’ new hire onboarding/learning process.

Qualification Icon


Position Qualifications / Desired Skills & Attributes

- Bachelor's degree in a relevant field (e.g., instructional design, human resources, business administration) or equivalent experience. Advanced degree preferred.

- Minimum of 5 years of experience in human capital, People Solutions, or employee benefits


- Strong technical aptitude, and an ability to absorb technical content and package it in a constructive and educational way.

- Knowledge of instructional design principles and learning methodologies.

- Proficiency in developing and delivering technical programs using various delivery methods.

- Familiarity with learning management systems (LMS) and other online learning tools.

- Excellent communication, presentation, and facilitation skills.

- Strong organizational and project management abilities.

- Demonstrated ability to build relationships and collaborate with stakeholders at various levels of the organization.

- Proven ability to adapt to changing business needs and manage multiple priorities effectively.

Key Behaviors

- Communicate Clearly – Effective in a variety of communication settings by adjusting communication style to fit the audience and message. Actively listens and responds effectively and empathetically to the reactions and positions of others. Balances the needs of multiple stakeholders and understands their requirements, expectations, and needs. Encourages the open expression of diverse ideas and opinions.

- Inspire & Empower Others – Earn confidence and trust of others through respect, honesty, integrity, inclusivity, and authenticity. Create a climate which motivates associates to do their best and know their contributions are important. Cognizant of personal strengths, opportunities, and limits.

- Think Strategically – Articulate a clear vision which provides both focus and direction and integrates quantitative and qualitative information to draw accurate and insightful conclusions.

Leverage knowledge of business drivers and how strategies and tactics play out to guide

decisions. Remain current on market practices and trends, competition news and initiatives, as

well as internal policies and future ambitions.

- Create Accountability – Takes personal responsibility for decisions, actions, and failures.

Follows through on commitments and ensures others do the same. Provides clear direction

and defines accountabilities. Establishes processes for monitoring work, measuring results, and

maintaining a focus on goal achievement. Infectious self-motivation.

- Build Relationships – Works cooperatively with others across the organization. Comfortably

relates with people across various levels, functions, cultures, and geographies. Integrates

diverse views and finds common ground or acceptable alternatives. Credits others for

contributions and accomplishments. Uses conflict as opportunities. Builds strong formal and

informal networks.

- Develop People – Develops others through coaching, feedback, exposure, and new

experiences. Unlocks individual potential by identifying unique talents and strengths. Fosters

open dialogue and collaboration. Adopts an inspirational and servant leader approach.

- Lead Change – Encourages diverse thinking to promote innovation. Extracts lessons learned

from mistakes. Maintains a positive attitude despite adversity and remains calm and

productive during times of uncertainty. Readily adapts personal, interpersonal, and leadership


- Willingness to travel to all offices throughout the Southeast region as well as our Kansas City office, as needed.

Equal Opportunity Statement

Lockton Companies is proud to provide everyone an equal opportunity to grow and advance. We are committed to an inclusive culture and environment where our people, clients and communities are treated with respect and dignity.

At Lockton, supporting diversity, equity and inclusion is ingrained in our values, and we believe that we are at our best when we fully embrace everyone. We strive to cultivate a caring culture that learns from, celebrates and thrives because of our breadth of differences. As such, we recognize that recruiting, developing and retaining people with diverse backgrounds and experiences is vital and enabling our people to thrive personally and professionally is critical to our long-term success.

About Lockton

Lockton is the largest privately held independent insurance brokerage in the world. Since 1966, our independence has allowed us to serve our clients, take care of our people and give back to our communities. As such, our 10,000+ Associates doing business in over 100 countries are empowered to do what’s right every day.

At Lockton, we believe in the power of all people. You belong at Lockton.

How We Will Support You

At Lockton, we empower you to be true to yourself in all that you do. Your success is our success, and we provide opportunities to help you grow and create a rewarding career path, however you envision it.

We are ready to meet you where you are today, and as your needs change over time. In addition to industry-leading health insurance, we offer additional options to support your overall health and wellbeing.

Learn more about your Lockton experience

No Agencies Please

Any Employment Agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of Lockton Companies, Inc. Lockton Companies will have the right to hire that applicant at its discretion and without any fee owed to the submitting Employment Agency, person or entity. Employment Agencies, who have fee Agreements with Lockton Companies must submit applicants to the designated Lockton Companies Employment Coordinator to be eligible for placement fees.

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