Working at Lockton
At Lockton, we’re passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented and always striving to make ourselves and those around us better. We’re active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture, you belong here.
Lockton Affinity, LLC
Lockton Affinity, LLC in Overland Park, KS is searching for an Account Administrator to join our team. Looking for a place to jump start your career? Our Account Administrator team is the place to do that. Account Administrators have the opportunity to learn the insurance industry and grow into an Account Manager. The core responsibilities of an Account Administrator is to provide customer service to internal and external customers while supporting a team of Account Managers as well as answer customer inquiries, process service requests and coordinate renewal paperwork.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned to meet business needs.
- Obtain and review applications.
- Prepare and submit customer requests (i.e. endorsements, certificates and loss runs).
- Support the renewal process by gathering forms and obtain missing information.
- Assist customers with basic questions about their policies.
- Send coverage updates to customers and follow up to ensure forms are returned.
- Prepare and mail follow up letters to customers.
EDUCATION, SKILLS, AND EXPERIENCE
- Associate's degree or equivalent education and/or experience required.
- General understanding of commercial property and casualty coverages preferred.
- General understanding of commercial rating concepts.
- Demonstrate analytical and problem-solving skills.
- Strong organizational and time management skills to prioritize heavy workloads to meet time sensitive deadlines.
- Strong knowledge of Microsoft products (Word, Excel, Outlook) or similar software applications.
- Ability to communicate professionally with internal and external client.
OTHER SKILLS AND REQUIREMENTS
The preceding job description has been designed to indicate the general nature and level of work performed by Associates within this classification. It is not designed to contain or be interpreted, as a comprehensive inventory of all duties, responsibilities, and qualifications required of Associates assigned to this job.
Equal Opportunity Statement
Lockton Companies is proud to provide everyone an equal opportunity to grow and advance. We are committed to an inclusive culture and environment where our people, clients and communities are treated with respect and dignity.
At Lockton, supporting diversity, equity and inclusion is ingrained in our values, and we believe that we are at our best when we fully embrace everyone. We strive to cultivate a caring culture that learns from, celebrates and thrives because of our breadth of differences. As such, we recognize that recruiting, developing and retaining people with diverse backgrounds and experiences is vital and enabling our people to thrive personally and professionally is critical to our long-term success.
Lockton is the largest privately held independent insurance brokerage in the world. Since 1966, our independence has allowed us to serve our clients, take care of our people and give back to our communities. As such, our 10,000+ Associates doing business in over 100 countries are empowered to do what’s right every day.
At Lockton, we believe in the power of all people. You belong at Lockton.
How We Will Support You
At Lockton, we empower you to be true to yourself in all that you do. Your success is our success, and we provide opportunities to help you grow and create a rewarding career path, however you envision it.
We are ready to meet you where you are today, and as your needs change over time. In addition to industry-leading health insurance, we offer additional options to support your overall health and wellbeing.
No Agencies Please
Any Employment Agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of Lockton Companies, Inc. Lockton Companies will have the right to hire that applicant at its discretion and without any fee owed to the submitting Employment Agency, person or entity. Employment Agencies, who have fee Agreements with Lockton Companies must submit applicants to the designated Lockton Companies Employment Coordinator to be eligible for placement fees.
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