JOB SUMMARY: Lockton is seeking a skilled communication consultant to create, manage and deliver custom communications and guidance to our clients. The successful candidate will be an outstanding problem solver, project manager and writer with a keen eye for visual design. The candidate will possess a strong, professional presence and possess the skills required to build client relationships, independently lead client open items calls, advance open projects, identify sales opportunities, mentor and develop team members and ensure flawless projects are delivered according to promised scope and timing.

DUTIES AND RESPONSIBILITIES:

Client Management:
• Work directly with clients to define project scope, gather necessary information, and set shared expectations regarding content, design and deadlines
• Provide planning and consulting advice to clients regarding messaging, layout, medium selection, and distribution channel management
• Work with clients throughout development to ensure new direction is incorporated, questions are answered and collaborative environment is maintained
• Helps develop overall client strategy and runs strategy meetings
• Demonstrates proficiency in managing large complex high-profile clients and projects
Content Development
• Independently serve as lead creator of scoped content
• Write flawless and effective copy
• Define and convey clear messaging and creative direction to writers and designers
• Reviews and edits content and design to ensure content aligns with client strategy
• Achieve the desired output by editing art and copy to clearly convey key messages
• Independently manage the coordination of internal partners (strategic consultants, benefits service teams, traffic managers, copywriters, proofers and graphic designers) to ensure commitments are met and deliverables exceed client expectations, seeking out guidance as needed

Project Management:
• Follow processes as defined by the AVP Communication Consulting and Senior Communication Consultant
• Ensure success of overall project
• Ensure error-free delivery of projects by following established proofreading procedures
• Create and maintain client editorial calendars, communication plans and project plans
• Review each stage of development to ensure projects stay within scope and meet client objectives
• Independently organize the team calendar, assign responsibilities, and keep team on task for deliverables

Other:
• Able to attend evening and lunch events with clients to build ongoing relationships
• Present concepts and plans to internal and external audiences
• Participate in internal office meetings as required
• Travel to client meetings as needed
• Overseas account teams on complex projects to ensure efficiency and creative
excellence
• Mentor and develop junior associates
• Other responsibilities as assigned

EDUCATION AND SKILLS REQUIRED:

• Bachelor's Degree in Communications, Journalism, English or closely related major
• A minimum of seven years’ full-time experience in communications (employee
communication, corporate communication, public relations, marketing, or advertising)
• Superior customer service skills
• Strong working knowledge in use of Microsoft Word, PowerPoint and Excel
• Strong knowledge of AP Style
• Excellent writing, proofing and editing skills with a strong drive for accuracy and
detail
• Exemplary aptitude and proven ability for use of the English language with regard to
sentence structure, punctuation, paragraph formation, and grammar and
proofreading skills
• Ability to apply and enforce client established brand guidelines
• Demonstrated knowledge of total rewards, including compensation, medical plans,
dental and vision, life and disability, etc. is preferred
• Ability to thrive in a fast-paced, highly productive and collaborative environment
through strong organizational and multi-tasking skills