Perspectives
February 4, 2025
My career, my story: Carlo Ramadoro
I've been at Lockton for 12 years, and I still love going to work every day. Not everyone can say that.
I joined Lockton in 2012 as a broker in Professional Indemnity. Fresh out of university, I was searching for a job in insurance, which led me to Lockton. I started in the Global Professions unit, focusing on mitigating risk for companies in law, accounting, engineering, and more. I learned key business and interpersonal skills in this role, but after four years, I was ready for a new challenge.
I spoke with my manager, who supported my transition to a new team – the Cyber & Technology team in the Global Professional & Financial Risks division. In that role, I focused on U.S. and international cyber and professional indemnity policies. Through this experience, I learned first-hand that Lockton is dedicated to retaining good talent and finding the right position for everyone. I didn't just join a new team; I found a new challenge – a new passion. I loved the challenge of cyber. It's a dynamic, young market that constantly changes. It's the risk of the future and challenges my knowledge daily. In some areas of insurance, we must get very technical and have a deep understanding of a specific industry. However, we must learn about every industry in Cyber, which drives me. I genuinely care about our clients and how they run successful businesses – I can do that in this role.
In addition to caring for my clients, I can care for my teammates. I enjoy helping my team members succeed—with clients, new business, whatever it may be. Since I can remember, I have been competitive, and I love winning. However, a few years back, I learned that helping a teammate win is even more rewarding.
When I became a manager, Lockton was there to help me. Managing people comes with challenges, and I had to learn quite a bit. However, my managers coached me on how to have hard conversations and trained me to lead with empathy. We all have different backgrounds and challenges in our personal lives, and perspective is so important.
These backgrounds and perspectives are celebrated at Lockton. Everyone I work with is understanding of personal life and pressures. Everyone is willing to listen to you, learn about your background, and understand your perspectives. We have this incredibly flexible environment where we can do everything we want – well, within some parameters!
Our culture of support, empowerment, and care has helped me excel throughout my time here. It's important to have a culture where we work hard but also have laughter and joyfulness, and we have that here. Lockton has supported me by creating a great working environment. We're serious and work hard, but being in a caring environment is nice.
There's a spirit here, and that's not a lie or a marketing thing – our culture really does set us apart from the rest.
For those considering Lockton, I have some advice: Throw yourself in! Try to embrace our culture and be curious—don't just be a passenger. The people who are successful here are the ones who stay curious, aren't afraid of getting their hands dirty, and are willing to help for the greater good. It takes some patience, too—business won't just fall into your lap, but if you are proactive and show people you are interested, you can be successful here.
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