Account Handler - UK Construction

London, United Kingdom

003579

Apply now

London, United Kingdom

003579

Apply now

Working at Lockton

At Lockton, we’re passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented and always striving to make ourselves and those around us better. We’re active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture, you belong here.

Schedule

Full Time Permanent

Job type

Experienced Professional

Workplace

Hybrid

Your Responsibilities

Our UK Construction team is seeking a proactive and detail-oriented Construction Account Handler to join our practice. This role will involve managing client relationships, supporting account executives, and providing comprehensive insurance solutions to clients in the construction industry. The ideal candidate will have strong technical knowledge in construction insurance and an ability to build and maintain relationships with clients and insurers.

Key Responsibilities:
Client Management:

Provide day-to-day client support, addressing queries, and ensuring high-quality service.
Maintain regular communication with clients to understand their evolving needs and ensure their insurance requirements are met.
Account Handling & Administration:
Assist with the preparation and submission of renewal presentations, new business quotations, and mid-term adjustments.
Manage policy documentation, endorsements, and premium payments in line with client instructions and deadlines.

Risk Placement:

Work closely with account executives and brokers to support the placement of construction-related insurance policies (e.g., Contractors All Risks, Employers Liability, Public Liability, etc.).
Collaborate with insurers and underwriters to negotiate terms and secure the best coverage for clients.

Claims Support:

Assist clients in the event of a claim, ensuring efficient and timely resolution in line with Lockton’s service standards.
Liaise with the claims team to ensure all necessary information is provided to facilitate prompt claims processing.

Compliance & Reporting:

Maintain accurate records, updating systems with client details, policies, and communication logs.

Continuous Improvement:

Keep up to date with industry trends, new products, and changes in regulation.
Contribute to process improvements and identify opportunities to enhance client service.

Qualifications

Experience in UK Construction insurance, gained from a brokerage or underwriting firm
Strong communication and negotiation skills, with the ability to build and maintain relationships with clients and insurers
Attention to detail with excellent organisational and time management skills
Ability to work effectively as part of a team and individually

Equal Opportunity Statement

Lockton Companies is proud to provide everyone an equal opportunity to grow and advance. We are committed to an inclusive culture and environment where our people, clients and communities are treated with respect and dignity.

At Lockton, supporting diversity, equity and inclusion is ingrained in our values, and we believe that we are at our best when we fully embrace everyone. We strive to cultivate a caring culture that learns from, celebrates and thrives because of our breadth of differences. As such, we recognize that recruiting, developing and retaining people with diverse backgrounds and experiences is vital and enabling our people to thrive personally and professionally is critical to our long-term success.

About Lockton

Lockton is the largest privately held independent insurance brokerage in the world. Since 1966, our independence has allowed us to serve our clients, take care of our people and give back to our communities. As such, our 12,500+ Associates doing business in over 140 countries are empowered to do what’s right every day.

At Lockton, we believe in the power of all people. You belong at Lockton.

How We Will Support You

At Lockton, we empower you to be true to yourself in all that you do. Your success is our success, and we provide opportunities to help you grow and create a rewarding career path, however you envision it.

We are ready to meet you where you are today, and as your needs change over time. In addition to industry-leading health insurance, we offer additional options to support your overall health and wellbeing.

Learn more about your Lockton experience

No Agencies Please

Any Employment Agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of Lockton Companies, Inc. Lockton Companies will have the right to hire that applicant at its discretion and without any fee owed to the submitting Employment Agency, person or entity. Employment Agencies, who have fee Agreements with Lockton Companies must submit applicants to the designated Lockton Companies Employment Coordinator to be eligible for placement fees.

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