Working at Lockton

At Lockton, we’re passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented, and always striving to make ourselves and those around us better. We’re active listeners working to ensure understanding, and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities, and being a part of our caring culture, you belong here.

Overview

Lockton Companies takes great pride in the extensive training we offer our Associates. We are seeking a Coverage Specialist to play a key role in developing the technical acumen of our Associates in our Risk Solutions Practice. The Risk Coverage Specialist will serve as a Property and Casualty insurance subject matter expert tasked with the design and facilitation of coverage training programs for internal Associates. The Risk Coverage Specialist will work alongside our Talent Development team to build training curriculum in line with the practice priorities and provide coverage training to Lockton Associates located primarily in Chicago and St. Louis with satellite offices in Cleveland, Memphis, Milwaukee, Nashville and Pittsburgh.

Expected Contributions

• Develop curriculum, training materials, resources, and interactive courses that focus on various lines of coverage
• Lead live interactive group and one-on-one training to internal Associates on Property and Casualty lines of coverages to help them gain technical acumen in the various products
• Create interactive courses with case studies, role-playing, and scenarios to reinforce knowledge comprehension
• Tailor training programs to meet needs of Associates at all levels including introductory classes for those new to the industry to more advanced courses for more experienced Associates
• Serve as a subject matter expert on various lines of coverage with an understanding of policy terms, conditions, endorsements, exclusions, etc.
• Provide continuous learning opportunities including refresher courses as needed
• Act as a resource for Associates who need additional assistance understanding coverages
• Keep up to date with changes in the industry to ensure training content remains relevant
• Evaluate and assess understanding with pre-course and post-course evaluations, quizzes, hands on exercises, and mock presentations
• Monitor progress throughout training programs including tracking of completion, test results, and performance improvements
• Provide recommendations to the Talent Development Team on the development of Lockton Associates
• Collaborate with the Talent Development team to build cohesive training objectives
• Foster a culture of learning and professional development within Lockton, encouraging Associates to expand their knowledge to successfully service our clients
• Develop and maintain relationships with all Lockton offices to facilitate and provide directive learning programs

Strengths of a successful Risk Coverage Specialist

• Technical expert in all Property and Casualty lines of coverage, including their application to clients’ risk management needs
• Strong leadership qualities including effective communication, motivation, capability to provide constructive feedback, etc.
• Serves as a mentor with strong focus on developing junior Associates
• A thorough understanding of Lockton Midwest processes and protocols which align with our overall approach to build technical acumen
• Strong interpersonal, communication, and presentation skills to communicate effectively and professionally to all levels
• Ability to excel at multi-tasking, adapting to change, and working on tight deadlines to meet our clients’ needs
• Effectively prioritizes and ensures that deadlines are met without compromising quality

Rewards of being a Risk Coverage Specialist at Lockton:

• Autonomy to leverage your individual strengths and industry knowledge to effectively train others
• Opportunity to mentor others to grow our own talent and give back to the practice
• A balance of individual and collaborative work within a team environment
• Networking at all levels within the organization
• Social activities and community giving events within Lockton’s caring diverse culture

Compensation and Benefits

Lockton Companies LLC is committed to offering competitive pay and benefits and complies with all relevant state/local pay transparency laws. The entry base salary offered for this opportunity may vary, and is contingent upon candidate education, skills, abilities, essential competencies, experience, professional designations, unique qualifications, and geographic location.

Performance Bonus: This role may be eligible for an annual performance bonus, based upon the financial performance of the organization and the individual contributions of the Associate.

Check out Lockton Benefits Offerings Here

• A minimum of 8-10 years experience in Property and Casualty insurance
• Licensed in state of residency or ability to obtain immediately
• CPCU, ARM or equivalent designation
• Exemplary knowledge of Property and Casualty coverages including, but not limited to workers compensation, auto, general liability, umbrella, property, and business income
• Strong understanding of insurance concepts and their application to clients’ needs
• Advanced experience designing, conducting, and leading learning by way of classroom training, instructional design, curriculum development, and organizational development
• Exceptionally strong knowledge of training, learning and development methodologies including but not limited to: e-learning, blended learning, learning communities, performance support, and web supported events
• Strong oral, interpersonal and presentation-based communication skills with ability to speak in front of large or small audiences
• Advanced knowledge of Microsoft products (Word, Excel, Outlook, and PowerPoint)
• Excellent analytical, critical thinking and problem analysis skills
• Strong ability to manage and influence internal relationships at all levels including targeted stakeholder relationships
• Ability to travel to other Lockton offices as required
• Willingness to work outside of normal business
• Legal right to work in the United States