IAS Consultant
Plano, Texas, United States of America
Client Services
25012Z
Working at Lockton
At Lockton, we’re passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented and always striving to make ourselves and those around us better. We’re active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture, you belong here.
Business unit
Lockton-Dunning Series
Schedule
Full-time
Lockton Benefits Offerings
Click Here
Workplace
Remote
Your Responsibilities
Due to our success and increased business opportunities, we are looking for an IAS Consultant to provide technical and operational support within Integrated Absence Solutions Practice. The ideal candidate will demonstrate group life and disability benefits experience; high level of professionalism, possess the ability to work well in a fast-paced environment, the flexibility to easily adapt to changing priorities and desire to engage in new opportunities to learn.
• Partner with clients to assess their absence management needs and recommend customized solutions.
• Provide expert guidance on federal, state, and local leave regulations, including FMLA, ADA, and state-specific leave laws.
• Act as a trusted advisor, delivering insights and strategies to help clients optimize their absence programs.
• Lead the implementation of integrated absence management programs, ensuring seamless execution and alignment with client objectives.
• Oversee the ongoing administration of absence programs, including leave tracking, compliance monitoring, and employee communications.
• Collaborate with internal teams and third-party vendors to ensure high-quality program delivery.
• Stay up to date on changes in absence-related regulations and proactively inform clients of potential impacts.
• Ensure client programs meet all legal and compliance requirements.
• Identify and mitigate risks related to absence program administration.
• Analyze program performance data, identifying trends and areas for improvement.
• Prepare and present reports to clients, highlighting key metrics and actionable recommendations.
• Address and resolve complex client issues related to absence management programs.
• Collaborate with internal teams to identify root causes and implement sustainable solutions.
• Develop and share best practices for absence program design and management.
• Identify opportunities to improve internal processes and enhance client satisfaction.
• Build and maintain strong, long-term relationships with clients, ensuring their needs are met and expectations exceeded.
• Support client retention and satisfaction by delivering exceptional service and results.
Qualifications
• Bachelor’s degree in Human Resources, Business Administration, or a related field (or equivalent experience).
• 4+ years of experience in absence management, benefits administration, or human resources consulting.
• Strong knowledge of federal, state, and local leave regulations (e.g., FMLA, ADA).
• Ability to make appropriate plan design recommendations based on supporting data for life, STD, LTD and AD&D without oversight.
• Able to make appropriate paid leave design recommendations (with oversight).
• Able to present IAS Benchmarking Deliverable to all clients without oversight and provide support to more junior staff.
• Exceptional problem-solving, communication, and interpersonal skills.
• Proven ability to manage multiple projects and priorities in a fast-paced environment.
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and experience with HRIS or absence management systems (e.g., Workday, ADP).
• Ability to work independently and collaboratively in a fast-paced environment.
• Legal right to work in the United States.
Equal Opportunity Statement
Lockton Companies is proud to provide everyone an equal opportunity to grow and advance. We are committed to an inclusive culture and environment where our people, clients and communities are treated with respect and dignity.
At Lockton, supporting diversity, equity and inclusion is ingrained in our values, and we believe that we are at our best when we fully embrace everyone. We strive to cultivate a caring culture that learns from, celebrates and thrives because of our breadth of differences. As such, we recognize that recruiting, developing and retaining people with diverse backgrounds and experiences is vital and enabling our people to thrive personally and professionally is critical to our long-term success.
About Lockton
Lockton is the largest privately held independent insurance brokerage in the world. Since 1966, our independence has allowed us to serve our clients, take care of our people and give back to our communities. As such, our 12,500+ Associates doing business in over 140 countries are empowered to do what’s right every day.
At Lockton, we believe in the power of all people. You belong at Lockton.
How We Will Support You
At Lockton, we empower you to be true to yourself in all that you do. Your success is our success, and we provide opportunities to help you grow and create a rewarding career path, however you envision it.
We are ready to meet you where you are today, and as your needs change over time. In addition to industry-leading health insurance, we offer additional options to support your overall health and wellbeing.
No Agencies Please
Any Employment Agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of Lockton Companies, Inc. Lockton Companies will have the right to hire that applicant at its discretion and without any fee owed to the submitting Employment Agency, person or entity. Employment Agencies, who have fee Agreements with Lockton Companies must submit applicants to the designated Lockton Companies Employment Coordinator to be eligible for placement fees.
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