Account Executive / VP - UK Construction
London, United Kingdom
003580
Working at Lockton
At Lockton, we’re passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented and always striving to make ourselves and those around us better. We’re active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture, you belong here.
Schedule
Full Time Permanent
Job type
Experienced Professional
Workplace
Hybrid
Your Responsibilities
Lockton's Construction team is seeking a proactive and detail-oriented Account Executive to join our practice.
This pivotal role involves leading client advocacy for significant mid-to-large corporate Construction accounts, ensuring excellent service delivery, and providing strategic direction across multiple teams. You will act as the main contact for key clients, advocating for their needs, and ensuring the delivery of tailored insurance solutions, and will be a key team member in identifying new business opportunities and expanding our service offerings.
You will be responsible for developing client relationships, advocating for their needs, and ensuring the delivery of tailored insurance solutions.
This role will involve managing client relationships, supporting account executives, and providing comprehensive insurance solutions to clients in the construction industry. The ideal candidate will have strong technical knowledge in construction insurance and an ability to build and maintain relationships with clients and insurers.
Key Responsibilities:
Client & Service Leadership:
- Serve as a senior client advocate for a portfolio of significant construction clients.
- Ensure the delivery of exceptional service aligned to individual client needs, supported by structured service plans and annual review schedules.
- Provide strategic support on major claims and losses, escalating as appropriate to internal and external stakeholders.
- Collaborate with SVPs to expand service offerings and meet evolving client objectives, including complex risk management initiatives.
- Take ownership of challenging or “at-risk” client relationships, contributing to retention strategies and turnaround planning.
Team & Operational Management:
- Support and monitor the day-to-day activities of Associates, working closely with SVPs to ensure team efficiency and service excellence.
- Coach and support Associates to achieve performance goals and personal development objectives through regular one-to-one sessions.
- Identify training needs, organise relevant development opportunities, and champion Lockton’s buddy and mentoring programmes.
- Validate and sign off documentation as needed.Oversee premium collection activity and support the team in maintaining effective credit control.
Qualifications
- Significant experience in Construction insurance, ideally within a broking environment.
- Strong client-facing skills, with a proven ability to manage senior stakeholder relationships and deliver complex insurance solutions.
- Commercially focused, with a keen eye for identifying new business opportunities and driving revenue growth.
- Excellent communication, negotiation, and leadership skills.
- Committed to continuous improvement, knowledge sharing, and contributing to a collaborative team culture.
Equal Opportunity Statement
Lockton Companies is proud to provide everyone an equal opportunity to grow and advance. We are committed to an inclusive culture and environment where our people, clients and communities are treated with respect and dignity.
At Lockton, supporting diversity, equity and inclusion is ingrained in our values, and we believe that we are at our best when we fully embrace everyone. We strive to cultivate a caring culture that learns from, celebrates and thrives because of our breadth of differences. As such, we recognize that recruiting, developing and retaining people with diverse backgrounds and experiences is vital and enabling our people to thrive personally and professionally is critical to our long-term success.
About Lockton
Lockton is the largest privately held independent insurance brokerage in the world. Since 1966, our independence has allowed us to serve our clients, take care of our people and give back to our communities. As such, our 12,500+ Associates doing business in over 140 countries are empowered to do what’s right every day.
At Lockton, we believe in the power of all people. You belong at Lockton.
How We Will Support You
At Lockton, we empower you to be true to yourself in all that you do. Your success is our success, and we provide opportunities to help you grow and create a rewarding career path, however you envision it.
We are ready to meet you where you are today, and as your needs change over time. In addition to industry-leading health insurance, we offer additional options to support your overall health and wellbeing.
No Agencies Please
Any Employment Agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of Lockton Companies, Inc. Lockton Companies will have the right to hire that applicant at its discretion and without any fee owed to the submitting Employment Agency, person or entity. Employment Agencies, who have fee Agreements with Lockton Companies must submit applicants to the designated Lockton Companies Employment Coordinator to be eligible for placement fees.
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