ER Advisor - Complex cases

London, United Kingdom

003492

London, United Kingdom

003492

Trabajar en Lockton

En Lockton estamos apasionados por ayudar a nuestra gente a alcanzar su máximo potencial. Somos colaboradores curiosos, orientados a dar respuestas y siempre nos esforzamos por mejorar nuestro desempeño y el de quienes nos rodean. Somos oyentes activos trabajando para garantizar la comprensión y solucionar problemas con alternativas innovadoras. Si te ves prestando un servicio de excelencia a los clientes, ayudando a la comunidad y formando parte de una cultura solidaria, eres uno los nuestros.

Acerca de la posición

We are looking for a skilled HR Advisor with expertise in complex associate relations (AR) and absence management to join our team. This role is critical in providing expert advice and guidance to managers and employees on a range of AR issues, including disciplinary matters, grievances, capability concerns, long-term sickness, and other absence-related cases. The successful candidate will play a key role in ensuring that AR cases are managed fairly, in line with employment law, company policies, and best practices, while also supporting a positive and productive workplace culture.

Schedule

Full Time Permanent

Job type

Experienced Professional

Workplace

Hybrid

Tus responsabilidades

Role Responsibilities:

· Provide expert HR advice and support to managers on a wide range of complex ER cases, including disciplinary, grievance, performance management, and absence-related matters.

· Lead and manage long-term sickness and absence cases, including reasonable adjustments, capability procedures, and Occupational Health referrals.

· Support managers with formal and informal investigations, ensuring compliance with employment law and company policies.

· Coach and advise line managers on best practices for handling employee relations issues, helping them to develop their people management skills.

· Maintain up-to-date knowledge of employment law and HR best practices, ensuring policies and procedures remain legally compliant.

· Work closely with Occupational Health, legal teams, the Head of Associate Relations and external advisors where required.

· Support in the development and implementation of HR policies and procedures relating to ER and absence management.

· Analyse ER and absence trends to proactively identify risks and recommend solutions to improve employee well-being and business outcomes.

· Provide HR support during organisational change initiatives, including restructures, redundancies, and TUPE processes.

· Deliver HR training and workshops to line managers on topics such as absence management, performance management, and ER best practices.

· Provide mentoring and guidance to less experience team members.

Formación

QUALIFICATIONS
· CIPD Level 5 qualification (or working towards) is desirable but not essential.

EXPERIENCE
· Proven experience in an HR Advisory role with a strong focus on employee relations and absence management.

· Experience managing complex ER cases from start to finish, including disciplinary, grievance, and capability cases.

· Experience handling long-term sickness absence and liaising with Occupational Health.

SKILLS / KNOWLEDGE
· Strong working knowledge of UK employment law and HR best practices.

· Knowledge of financial services / insurance markets.

· Skill in handling conflict and uncertain situations

· Strong organisational and case management skills, with the ability to manage multiple cases at various stages.

· Excellent communication and influencing skills, with the ability to coach and guide managers effectively.

· Ability to interpret and apply employment legislation to real-life workplace situations.

Declaración de igualdad de oportunidades

Lockton Companies se enorgullece de ofrecer a todos las mismas oportunidades para crecer y progresar. Estamos comprometidos con una cultura y un entorno inclusivos en los que tanto empleados, clientes y comunidades son tratados con respeto y dignidad.

En Lockton, apoyar a la diversidad, a la equidad y a la inclusión está arraigado en nuestros valores, y creemos con vehemencia que el mejor momento es cuando plenamente incluimos a todos. Nos esforzamos por propiciar una cultura solidaria que aprenda, celebre y prospere gracias a la amplitud de diferencias. Como tal, reconocemos que la contratación, el desarrollo y la retención de personas con diversos orígenes y experiencias es vital, además de que permite que nuestros colaboradores prosperen personal y profesionalmente, lo cual es fundamental para el éxito a largo plazo.

Acerca de Lockton

Lockton es la mayor correduría de seguros privada e independiente del mundo. Desde 1966, la independencia nos ha permitido servir a los clientes, cuidar de nuestra gente y retribuir a la comunidad. Como tal, los más de 10,000 Asociados que operan en más de 100 países están capacitados para hacer lo correcto cada día.

En Lockton, creemos en el poder de todas las personas. Tú perteneces a Lockton.

Cómo te apoyaremos

En Lockton te ayudamos a reafirmarte en todo lo que hagas. Tu éxito también es nuestro y te ofrecemos oportunidades para crecer y crear una trayectoria profesional gratificante, sea cual sea tu visión.

Estamos preparados para atenderte en donde estés y a medida que tus necesidades cambien con el tiempo. Además del seguro médico líder del sector, ofrecemos prestaciones adicionales para apoyar tu salud y bienestar general.

Más información sobre tu experiencia en Lockton

No se aceptan agencias

Cualquier agencia de empleo, persona o entidad que envíe un currículum no solicitado a este sitio lo hace entendiendo que el documento pasará a ser propiedad de Lockton Companies, Inc. Lockton Companies tendrá el derecho de contratar al solicitante a su discreción y sin ninguna tarifa debida a la agencia de empleo, persona o entidad que envíe el currículum. Las agencias de empleo que tienen acuerdos de tarifas con Lockton Companies deben enviar a los solicitantes con el Coordinador de Empleo designado por Lockton Companies para ser elegibles para las tarifas colocación.

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