Internal Operations Specialist

Denver, Colorado, United States of America

Client Services

2600F9

Aplica ya

Denver, Colorado, United States of America

Client Services

2600F9

Apply now

Trabajar en Lockton

En Lockton estamos apasionados por ayudar a nuestra gente a alcanzar su máximo potencial. Somos colaboradores curiosos, orientados a dar respuestas y siempre nos esforzamos por mejorar nuestro desempeño y el de quienes nos rodean. Somos oyentes activos trabajando para garantizar la comprensión y solucionar problemas con alternativas innovadoras. Si te ves prestando un servicio de excelencia a los clientes, ayudando a la comunidad y formando parte de una cultura solidaria, eres uno los nuestros.

Business unit

West Series

Salary

$45,000-$50,000

Schedule

Full-time

Lockton Benefits Offerings

Click Here

Workplace

Hybrid

Tus responsabilidades

The Internal Operations Specialist provides Commercial Insurance Department Account teams with operational and administrative support.
Position responsibilities
•    Assist in the Account renewal process
•    Set up Clients in AutoCert
•    Order Loss Run Information
•    Provide assistance in the new or lost business process
•    Work in a team environment with shared responsibilities to respond to/complete individual daily requests
•    Review insurance requirements within contracts to provide evidence forms with appropriate coverage
•    Maintain applications/systems by adding, deleting or modifying information as needed (e.g., Nexsure, ImageRight, AutoCert, etc.).
•    Load certificate holders individually or via Excel upload. Import/export other reports from the system as needed, using Excel
•    Create attachments as needed by transferring additional coverage information or endorsement language to the certificate issuing system
•    Prepare and distribute large quantities of evidence of coverage forms for all renewals, ensuring that forms issued comply with prescribed deadlines, are verified for insurance policy language, are in accordance with state requirements, and meet Lockton standards
•    Enter file information into ImageRight to ensure accuracy of Dead File retrieval
•    Ensure validity and accuracy of contracts prior to invoicing
•    Work with accounting to clear discrepancies with carrier and client funds
•    Create Fee Agreements
•    Review and advise on complex billing situations as well as handle escalated invoicing situations
•    Advise account team of difficult or unusual certificate requests (escalating issue to Account team)
•    Attend client facing meetings as needed
•    Provide 3rd party certificate management
•    Prepare Flood Zone Determinations
•    Train account teams in AutoCert and on ImageRight workflows for effective invoicing
•    Comply with Lockton procedures and policies
•    Protect the confidentiality of information learned by performing the duties of the position
•    Make a positive contribution to customer satisfaction and constantly strive to improve service to the customer
•    Perform other work-duties as assigned

Formación

Position qualifications
•    GED/High School Diploma required. Bachelor’s degree or equivalent work experience preferred
•    Previous office experience in a corporate environment preferred
•    Proficiency in the use of Microsoft Word and Excel required
•    Strong attention to detail
•    Organizational and time management skills to prioritize workloads to meet time sensitive deadlines required. Must be results-oriented with the ability to change priorities as needed
•    Must have strong verbal, written, and interpersonal skills to interact with associates at all levels of responsibility, along with the ability to communicate with tact and diplomacy
•    Demonstrated ability to respond to phone inquiries in a courteous and professional manner
•    Legally able to work in the United States

This position may be eligible for annual discretionary bonus consideration.
Lockton offers a competitive benefits package which includes medical, dental, vision, 401k plus match, life, salary continuation, long-term disability, wellness program, flexible spending accounts, legal benefit, identity theft protection, accident insurance, critical illness, hospital indemnity, pet insurance, and mental health benefits.
PLEASE NOTE- The salary range below is an estimate. The salary offered may vary depending on the candidate’s geographic location, job-related knowledge, experience, education, certifications, and skills.

This posting has been anticipated to close on 03-14-2026. Submit your application by clicking on the Apply Now button.

Declaración de igualdad de oportunidades

Lockton Companies se enorgullece de ofrecer a todos las mismas oportunidades para crecer y progresar. Estamos comprometidos con una cultura y un entorno inclusivos en los que tanto empleados, clientes y comunidades son tratados con respeto y dignidad.

En Lockton, apoyar a la diversidad, a la equidad y a la inclusión está arraigado en nuestros valores, y creemos con vehemencia que el mejor momento es cuando plenamente incluimos a todos. Nos esforzamos por propiciar una cultura solidaria que aprenda, celebre y prospere gracias a la amplitud de diferencias. Como tal, reconocemos que la contratación, el desarrollo y la retención de personas con diversos orígenes y experiencias es vital, además de que permite que nuestros colaboradores prosperen personal y profesionalmente, lo cual es fundamental para el éxito a largo plazo.

Acerca de Lockton

Lockton es la mayor correduría de seguros privada e independiente del mundo. Desde 1966, la independencia nos ha permitido servir a los clientes, cuidar de nuestra gente y retribuir a la comunidad. Como tal, los más de 10,000 Asociados que operan en más de 100 países están capacitados para hacer lo correcto cada día.

En Lockton, creemos en el poder de todas las personas. Tú perteneces a Lockton.

Cómo te apoyaremos

En Lockton te ayudamos a reafirmarte en todo lo que hagas. Tu éxito también es nuestro y te ofrecemos oportunidades para crecer y crear una trayectoria profesional gratificante, sea cual sea tu visión.

Estamos preparados para atenderte en donde estés y a medida que tus necesidades cambien con el tiempo. Además del seguro médico líder del sector, ofrecemos prestaciones adicionales para apoyar tu salud y bienestar general.

Más información sobre tu experiencia en Lockton

No se aceptan agencias

Cualquier agencia de empleo, persona o entidad que envíe un currículum no solicitado a este sitio lo hace entendiendo que el documento pasará a ser propiedad de Lockton Companies, Inc. Lockton Companies tendrá el derecho de contratar al solicitante a su discreción y sin ninguna tarifa debida a la agencia de empleo, persona o entidad que envíe el currículum. Las agencias de empleo que tienen acuerdos de tarifas con Lockton Companies deben enviar a los solicitantes con el Coordinador de Empleo designado por Lockton Companies para ser elegibles para las tarifas colocación.

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