Benefits Coordinator- Plano, TX

Upbound Group - TX, Texas, United States of America

Client Services

2600L1

Aplica ya

Upbound Group - TX, Texas, United States of America

Client Services

2600L1

Apply now

Trabajar en Lockton

En Lockton estamos apasionados por ayudar a nuestra gente a alcanzar su máximo potencial. Somos colaboradores curiosos, orientados a dar respuestas y siempre nos esforzamos por mejorar nuestro desempeño y el de quienes nos rodean. Somos oyentes activos trabajando para garantizar la comprensión y solucionar problemas con alternativas innovadoras. Si te ves prestando un servicio de excelencia a los clientes, ayudando a la comunidad y formando parte de una cultura solidaria, eres uno los nuestros.

Acerca de la posición

Benefits Coordinator operates onsite at an assigned client location to provide employee benefit education, as well as administrative services to the Human Resources department and employees. Responsibilities include benefit reviews and enrollments, employee support, and various client-specific administrative duties.

Business unit

BCInsourcing

Schedule

Full-time

Lockton Benefits Offerings

Click Here

Workplace

In Office

Tus responsabilidades

At BCInsourcing, we believe our people are our greatest strength. We strive to hire individuals from diverse backgrounds because different perspectives make us stronger, more innovative, and better equipped to serve others. If you are passionate about helping people and enjoy being part of a dynamic, team-oriented environment, you’ll feel right at home here.

BCInsourcing, a Lockton Company, is one of the nation’s leading benefit communication firms. Headquartered in Kansas City, we deliver customized benefit communication and administrative services to employees across the United States, partnering closely with our clients’ HR departments to support both organizations and their employees.

Location: This is onsite 5 days a week in Plano, TX

ESSENTIAL FUNCTIONS

Benefit Communication Reviews: Contacts newly hired and existing employees to schedule one-on-one benefit review sessions. Conducts benefit reviews in person or telephonically as needed, based on accessibility and changing environment. Follows compliance practices regarding recorded benefit enrollments for all telephonic benefit reviews. Analyzes census data and creates a customized outreach strategy in order to effectively connect with each employee. Accepts inbound service calls to follow-up, educate, and address employee questions as needed. Enters employee and enrollment information into appropriate systems at time of enrollment. Accurately completes paper applications and/or electronic enrollments.
Employee Service and Support: Develops a detailed understanding and in-depth working knowledge of all employer-sponsored benefit plans; responds to employee and carrier inquiries in a timely manner; investigates and resolves benefit-related concerns, including enrollment, deduction, billing, and claims issues; supports benefit email inbox and contact center, as assigned. Act as a liaison between the client’s HR department, employees, BCInsourcing, and benefit carriers.
Administrative Service and Support: Completes various administrative duties, as assigned by client and BCInsourcing; based on client needs, duties may include (but are not limited to) administration or support of Qualifying Life Events, Status Changes, Dependent Verification, Billing, Leave of Absences, New Hire Orientation, Appointment Scheduling, Benefit Enrollments and Applications.
Attendance: Regular attendance is required. Hours may fluctuate during open enrollment periods and special projects in order to meet the needs of the client, including extended work hours, evenings, and weekends

Performs all other tasks as assigned

Formación

MINIMUM EDUCATION AND EXPERIENCE

High School Diploma/GED equivalent or equivalent years of applicable experience
At least 1 year of HR/Benefits experience, including LOA.
Intermediate proficiency in Microsoft Excel
Demonstrate polished, articulate verbal and interpersonal communication skills
Professional experience demonstrating superior customer service skills while multitasking and working under pressure of deadlines
Professional experience demonstrating self-motivation and result-driven outcomes with little to no supervision
Proven experience following a step-by-step process while using deductive reasoning to produce positive outcomes
Must have and maintain a valid driver’s license to travel to client sites per client requirement

PREFERRED EDUCATION AND EXPERIENCE

Life and Health Producer’s License and be eligible for appointment to appropriate insurance carriers within the timeframes established by BCInsourcing, when a client's workplace requirement
Strong knowledge of benefit insurance products, including core and/or voluntary benefit insurance products
Bilingual a plus but not required.

Total Rewards Summary

We offer a comprehensive total rewards package designed to support the health, financial well-being, and professional growth of our employees.

• Paid training and ongoing professional development
• Company-provided equipment
• Comprehensive medical, dental, and vision coverage, including a wellness program
• Additional voluntary benefit options
• 100% employer-paid benefits
• 401(k) retirement plan with company match
• Pet insurance
• Immediate vacation accrual
• Paid holidays, effective upon hire, including:
  – 11 company-observed holidays
  – 2 floating holidays
  – 2 personal days
  – 2 volunteer days
• Employee referral bonus program

Compensation

The starting hourly pay range for this position is $24.03 – $28.84 per hour.

The listed hourly range represents the anticipated minimum and maximum compensation for this position. Actual pay will be determined based on a variety of job-related factors, including but not limited to the selected candidate’s skills, experience, qualifications, licensure, and internal equity. In most cases, new hires are not brought in at the top of the range, as compensation decisions are evaluated based on the specific circumstances of each hire.

Declaración de igualdad de oportunidades

Lockton Companies se enorgullece de ofrecer a todos las mismas oportunidades para crecer y progresar. Estamos comprometidos con una cultura y un entorno inclusivos en los que tanto empleados, clientes y comunidades son tratados con respeto y dignidad.

En Lockton, apoyar a la diversidad, a la equidad y a la inclusión está arraigado en nuestros valores, y creemos con vehemencia que el mejor momento es cuando plenamente incluimos a todos. Nos esforzamos por propiciar una cultura solidaria que aprenda, celebre y prospere gracias a la amplitud de diferencias. Como tal, reconocemos que la contratación, el desarrollo y la retención de personas con diversos orígenes y experiencias es vital, además de que permite que nuestros colaboradores prosperen personal y profesionalmente, lo cual es fundamental para el éxito a largo plazo.

Acerca de Lockton

Lockton es la mayor correduría de seguros privada e independiente del mundo. Desde 1966, la independencia nos ha permitido servir a los clientes, cuidar de nuestra gente y retribuir a la comunidad. Como tal, los más de 10,000 Asociados que operan en más de 100 países están capacitados para hacer lo correcto cada día.

En Lockton, creemos en el poder de todas las personas. Tú perteneces a Lockton.

Cómo te apoyaremos

En Lockton te ayudamos a reafirmarte en todo lo que hagas. Tu éxito también es nuestro y te ofrecemos oportunidades para crecer y crear una trayectoria profesional gratificante, sea cual sea tu visión.

Estamos preparados para atenderte en donde estés y a medida que tus necesidades cambien con el tiempo. Además del seguro médico líder del sector, ofrecemos prestaciones adicionales para apoyar tu salud y bienestar general.

Más información sobre tu experiencia en Lockton

No se aceptan agencias

Cualquier agencia de empleo, persona o entidad que envíe un currículum no solicitado a este sitio lo hace entendiendo que el documento pasará a ser propiedad de Lockton Companies, Inc. Lockton Companies tendrá el derecho de contratar al solicitante a su discreción y sin ninguna tarifa debida a la agencia de empleo, persona o entidad que envíe el currículum. Las agencias de empleo que tienen acuerdos de tarifas con Lockton Companies deben enviar a los solicitantes con el Coordinador de Empleo designado por Lockton Companies para ser elegibles para las tarifas colocación.

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