Senior Reinsurance Excess of Loss Claims Specialist

London, United Kingdom

003485

Apply now

London, United Kingdom

003485

Apply now

Working at Lockton

At Lockton, we’re passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented and always striving to make ourselves and those around us better. We’re active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture, you belong here.

Schedule

Full Time Permanent

Job type

Experienced Professional

Workplace

Hybrid

Your Responsibilities

Lockton Re helps businesses understand, mitigate, and capitalize on risk. We’re pushing the reinsurance industry forward with smarter solutions that leverage new technologies – delivered by people empowered to do what’s right for clients. Our success has seen the business grow to a headcount of more than 450 associates globally across 19 locations.

We’re the reinsurance business of Lockton Companies, the world's largest privately-held insurance broker. Fierce independence frees us to deliver an exceptional client service experience, unencumbered by pressure from financial markets, geographical divides or silos, or conflicts of interest between organisational goals and our clients’ needs.

Owing to the success of our expanding International P&C business unit, Lockton Re are looking to hire this Senior Claims Specialist to join our team in the London office, focusing specifically on Casualty & Motor business.

Role Responsibilities

This is a dedicated role for an experienced Excess of Loss Claims Specialist which will include the following responsibilities:

Cover complex claims and negotiate claims matters i.e. ECO, ex-gratia, and non-standard presentations.
Identify client’s individual requirements and work alongside them to achieve the best possible outcomes to embrace the client partnership ethos within Lockton Re.
Foster a close working relationship alongside our production team.
Proactively engage and meet with reinsurers to manage queries and follow up on responses, focusing on delivering a value-added service for our clients.
Negotiate and process claims from initial notice, through to the settlement and closure of claims.
Knowledge of Indexation and the ability to calculate and process Reinstatements.
Daily monitoring of held balances to follow our “pay as paid” process, working closely alongside our IBA team.
Excellent technical knowledge of the Lloyd’s and Company Reinsurance markets.
Provide technical claim advice on contract wordings.
Assist with the mentoring and development of team members.

Qualifications

Successful applicants will be able to evidence experience in the following role requirements:

Essential in-depth knowledge of IMR, CLASS, ECF, LORS and advantageous for candidate to have experience of Open TWINS.
Experience with dealing with large corporate clients.
Ability to communicate effectively and professionally both verbally and in writing with clients, reinsurers and other associates, including RFP’s and regular presentations both internal and external.
Manage time, prioritise and ensure that deadlines are met without compromising quality.

Equal Opportunity Statement

Lockton Companies is proud to provide everyone an equal opportunity to grow and advance. We are committed to an inclusive culture and environment where our people, clients and communities are treated with respect and dignity.

At Lockton, supporting diversity, equity and inclusion is ingrained in our values, and we believe that we are at our best when we fully embrace everyone. We strive to cultivate a caring culture that learns from, celebrates and thrives because of our breadth of differences. As such, we recognize that recruiting, developing and retaining people with diverse backgrounds and experiences is vital and enabling our people to thrive personally and professionally is critical to our long-term success.

About Lockton

Lockton is the largest privately held independent insurance brokerage in the world. Since 1966, our independence has allowed us to serve our clients, take care of our people and give back to our communities. As such, our 12,500+ Associates doing business in over 140 countries are empowered to do what’s right every day.

At Lockton, we believe in the power of all people. You belong at Lockton.

How We Will Support You

At Lockton, we empower you to be true to yourself in all that you do. Your success is our success, and we provide opportunities to help you grow and create a rewarding career path, however you envision it.

We are ready to meet you where you are today, and as your needs change over time. In addition to industry-leading health insurance, we offer additional options to support your overall health and wellbeing.

Learn more about your Lockton experience

No Agencies Please

Any Employment Agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of Lockton Companies, Inc. Lockton Companies will have the right to hire that applicant at its discretion and without any fee owed to the submitting Employment Agency, person or entity. Employment Agencies, who have fee Agreements with Lockton Companies must submit applicants to the designated Lockton Companies Employment Coordinator to be eligible for placement fees.

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