Account Handler
London, United Kingdom
003497
Working at Lockton
At Lockton, we’re passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented and always striving to make ourselves and those around us better. We’re active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture, you belong here.
About the Position
Job type
Experienced Professional
Workplace
Hybrid
Your Responsibilities
Due to continued successful growth, we are hiring for a Construction Account Handler to join our Construction team in London.
As a Construction Account Handler, you will be responsible for providing day-to-day service delivery to a mixed portfolio of UK Construction clients and projects.
You will act as a client advocate serving as a key contact within the account team working with an allocation of clients from varying sizes from commercial to large corporate accounts.
Role responsibilities will include:
- Provide day to day servicing of a client’s insurance programme to support retention and development of the business
- Research, prepare and present renewal reports to account team in accordance with the renewal report process
- Obtain quotations both for new and renewal business
- Prepare market presentations
- Effectively manage the credit control processes, actively track premium payments and pursue uncollected premium, promptly escalate in line with credit control process
- Serve clients as an advocate for their needs, ensuring delivery of exceptional service through close and regular interaction
- Diligently check policy documentation in accordance with regulations
- Effectively respond and manage with queries including but not limited to changes in cover and risk
- Identify the risk exposures and advise on insurance and risk management solutions in consultation with the account team.
- Provide management information as requested
- Build and nurture close, long-lasting relationships by developing a constantly expanding network of client contacts
Qualifications
- It is essential that candidates have construction experience.
- Candidates should have strong technical knowledge of not only construction risks but also experience of associated casualty lines of business.
- You will possess excellent communications skills and the ability to attend external client meetings when required.
- We are looking for someone that has the energy and appetite to learn and proven can develop and progress within our business
- This is predominantly an office-based role with training and study support offered
Equal Opportunity Statement
Lockton Companies is proud to provide everyone an equal opportunity to grow and advance. We are committed to an inclusive culture and environment where our people, clients and communities are treated with respect and dignity.
At Lockton, supporting diversity, equity and inclusion is ingrained in our values, and we believe that we are at our best when we fully embrace everyone. We strive to cultivate a caring culture that learns from, celebrates and thrives because of our breadth of differences. As such, we recognize that recruiting, developing and retaining people with diverse backgrounds and experiences is vital and enabling our people to thrive personally and professionally is critical to our long-term success.
About Lockton
Lockton is the largest privately held independent insurance brokerage in the world. Since 1966, our independence has allowed us to serve our clients, take care of our people and give back to our communities. As such, our 10,000+ Associates doing business in over 100 countries are empowered to do what’s right every day.
At Lockton, we believe in the power of all people. You belong at Lockton.
How We Will Support You
At Lockton, we empower you to be true to yourself in all that you do. Your success is our success, and we provide opportunities to help you grow and create a rewarding career path, however you envision it.
We are ready to meet you where you are today, and as your needs change over time. In addition to industry-leading health insurance, we offer additional options to support your overall health and wellbeing.
No Agencies Please
Any Employment Agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of Lockton Companies, Inc. Lockton Companies will have the right to hire that applicant at its discretion and without any fee owed to the submitting Employment Agency, person or entity. Employment Agencies, who have fee Agreements with Lockton Companies must submit applicants to the designated Lockton Companies Employment Coordinator to be eligible for placement fees.
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