Healthcare Claims Associate
, United Kingdom
003608
Working at Lockton
At Lockton, we’re passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented and always striving to make ourselves and those around us better. We’re active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture, you belong here.
Schedule
Full Time Permanent
Job type
Experienced Professional
Workplace
Hybrid
Your Responsibilities
• Maintain client relationships and ensure service standards adhered to by all providers, proactively interacting with clients, insurers, law firms, Adjusters and TPAs to facilitate efficient claim handling/procedures.
• Monitor all claims handling for allocated clients where claims are reported directly to insurers and where regular audits and large loss claim reviews are required.
• Manage those claims from first notification to settlement that require cradle to grave handling/advocacy attention.
• Assist in the design and implementation of bespoke claim procedures for clients.
• In partnership with the Claims Analyst, delivery of claims analysis reports identifying trends and discuss the findings and solutions with clients.
• Attending/leading regular claims meetings with clients, insurers, law firms and TPAs.
• Understanding and interpreting policy language and coverage
Qualifications
• A strong track record of handling and investigating claims, preferably in the medical malpractice or healthcare field.
• Familiarity with medical terminology, legal principles, and regulatory requirements related to claims handling.
• Strong analytical and problem-solving skills to assess liability, quantum, and claim strategy.
• Ability to build and maintain strong relationships with clients and external partners.
• Excellent organisational, communication and presentation skills.
Equal Opportunity Statement
Lockton Companies is proud to provide everyone an equal opportunity to grow and advance. We are committed to an inclusive culture and environment where our people, clients and communities are treated with respect and dignity.
At Lockton, supporting diversity, equity and inclusion is ingrained in our values, and we believe that we are at our best when we fully embrace everyone. We strive to cultivate a caring culture that learns from, celebrates and thrives because of our breadth of differences. As such, we recognize that recruiting, developing and retaining people with diverse backgrounds and experiences is vital and enabling our people to thrive personally and professionally is critical to our long-term success.
About Lockton
Lockton is the largest privately held independent insurance brokerage in the world. Since 1966, our independence has allowed us to serve our clients, take care of our people and give back to our communities. As such, our 12,500+ Associates doing business in over 140 countries are empowered to do what’s right every day.
At Lockton, we believe in the power of all people. You belong at Lockton.
How We Will Support You
At Lockton, we empower you to be true to yourself in all that you do. Your success is our success, and we provide opportunities to help you grow and create a rewarding career path, however you envision it.
We are ready to meet you where you are today, and as your needs change over time. In addition to industry-leading health insurance, we offer additional options to support your overall health and wellbeing.
No Agencies Please
Any Employment Agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of Lockton Companies, Inc. Lockton Companies will have the right to hire that applicant at its discretion and without any fee owed to the submitting Employment Agency, person or entity. Employment Agencies, who have fee Agreements with Lockton Companies must submit applicants to the designated Lockton Companies Employment Coordinator to be eligible for placement fees.
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