Population Health Strategies Account Executive
Kansas City, Missouri, United States of America
Client Services
2500UA
Population Health Strategies Account Executive
Kansas City, Missouri, United States of America
Client Services
2500UA
Working at Lockton
At Lockton, we’re passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented and always striving to make ourselves and those around us better. We’re active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture, you belong here.
Business unit
Founders Series
Schedule
Full-time
Lockton Benefits Offerings
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Workplace
In Office
Your Responsibilities
Provide the highest level of customer satisfaction while supporting diverse book of business. Assist in all initiatives for the development of long term, customized population health management strategies for employer clients through analysis of a client’s demographics, health culture, health claims, prevalent disease states and other factors impacting the client’s health care costs.
DUTIES
- Collects and reviews clients’ qualitative and quantitative indicators of current and potential health risk including demographics, medical and pharmacy claims data to identify opportunities to improve the health risk of the population and develops presentations to share findings with clients.
- Requests ad hoc reporting as needed to support a recommendation and/or set of recommendations.
- Leads the development of strategy around population health management including clients with additional complexities.
- Highly collaborative with Lockton account teams, Producers and specialty practices, to ensure that opportunities identified align with the client’s business and HR objectives.
- Possesses a broad understanding of the brokerage/consulting business and the need to be “client-driven”.
- When necessary, prepares and delivers RFP’s, presentations, correspondence, etc., with little or no supervision. Effectively communicates with clients, knowing when to provide only key data points and when to add additional detail. Ability to adapt presentation style to meet the needs of the audience(s).
- Overcomes obstacles by proactively identifying potential challenges, addressing problems quickly, energetically and creatively, when necessary.
- Provides ongoing strategic direction to clients and account teams during vendor selection or implementation / projects.
- Maintain a broad knowledge base of vendors capabilities and programs that support the health risk management spectrum.
- Knowledgeable and up to date on compliance regulations that impacting health risk management programs, including the appropriate and legal approaches to employee incentive programs.
- Follows set work processes as developed by specialty practice leadership and consultants.
- Solicits assistance, as needed, from Population Health Strategies Director and Team Leader as well as other PHS associates to best address client and project needs.
- Coaching, training, and development of AAM, AA and other associates, as needed.
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Qualifications
- Bachelor’s degree required. Industry knowledge preferred.
- Minimum of 5-7 years of demonstrated experience in benefits and/or population health management.
- Demonstrated ability to communicate goals and objectives, status and deliverables with team members, and management, including senior executives as needed.
- Professional experience and knowledge of HR and/or Benefits procedures, business protocol and practices, web-based software applications, and systems integration.
- Strong verbal and written communication skills, including ability to clearly document processes.
- Understands when circumstances require persuasion, conciliation, assertiveness, or other approach and reacts appropriately.
- Ability to express complex technical concepts effectively, both verbally and written.
- Ability to resolve critical project issues and find amiable solutions for all parties, protecting client’s interests and timelines. Strong time management, initiative and interpersonal skills necessary.
- Advanced user of Microsoft Excel. Strong experience PowerPoint, word and Microsoft Teams.
- Ability and willingness to travel for client meetings as needed (projected travel <20%).
Equal Opportunity Statement
Lockton Companies is proud to provide everyone an equal opportunity to grow and advance. We are committed to an inclusive culture and environment where our people, clients and communities are treated with respect and dignity.
At Lockton, supporting diversity, equity and inclusion is ingrained in our values, and we believe that we are at our best when we fully embrace everyone. We strive to cultivate a caring culture that learns from, celebrates and thrives because of our breadth of differences. As such, we recognize that recruiting, developing and retaining people with diverse backgrounds and experiences is vital and enabling our people to thrive personally and professionally is critical to our long-term success.
About Lockton
Lockton is the largest privately held independent insurance brokerage in the world. Since 1966, our independence has allowed us to serve our clients, take care of our people and give back to our communities. As such, our 12,500+ Associates doing business in over 140 countries are empowered to do what’s right every day.
At Lockton, we believe in the power of all people. You belong at Lockton.
How We Will Support You
At Lockton, we empower you to be true to yourself in all that you do. Your success is our success, and we provide opportunities to help you grow and create a rewarding career path, however you envision it.
We are ready to meet you where you are today, and as your needs change over time. In addition to industry-leading health insurance, we offer additional options to support your overall health and wellbeing.
No Agencies Please
Any Employment Agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of Lockton Companies, Inc. Lockton Companies will have the right to hire that applicant at its discretion and without any fee owed to the submitting Employment Agency, person or entity. Employment Agencies, who have fee Agreements with Lockton Companies must submit applicants to the designated Lockton Companies Employment Coordinator to be eligible for placement fees.
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