Head of Commercial Strategy
London, United Kingdom
003340
Working at Lockton
At Lockton, we’re passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented and always striving to make ourselves and those around us better. We’re active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture, you belong here.
Job type
Experienced Professional
Workplace
Hybrid
Your Responsibilities
The purpose of this role is to provide strategic leadership and direction across the Lockton performance team.
Key Tasks & Duties
- Responsible for understanding, accepting and promoting the Lockton culture remaining consistent with the organisation’s philosophies and mission statement.
- Ownership of strategic direction and execution of growth initiatives across target verticals.
- As part of the Lockton Performance leadership team take ownership for outlining financial budget and business strategy
- Work in close collaboration with the wider Lockton Performance team to share knowledge, achieve the best possible outcomes and develop cross-selling opportunities.
- Responsible for supporting the development and providing direction to the leadership group.
- Identify opportunities for business growth and convert to viable business cases.
- Provide strategic input to growth plans and resourcing for Lockton Performance.
- Oversee KPI’s, and other data records, to ensure new and existing clients can be accurately tracked and reported on, as well as the identification and implementation of process improvements.
- Manages market relationships with key insurer partners at both a strategic and operational level.
- Leads the resolution of service issues with insurers and other third-party providers in a timely an efficient manner.
Skills & Knowledge
- Expert knowledge of UK classic car, specialist motor trade, car collectors and car club industries and markets.
- Proven track record in new business production, client excellence and leadership development.
- Ability to prepare and execute strategic direction by demonstrating a deep understanding of clients, sector, possible challenges and opportunities.
- Strong leadership skills and ability to delegate as appropriate.
- Ability to compile, analyse and interpret financial information and data to facilitate decision making.
- Professional and tactful negotiation and persuasion skills to achieve objectives.
- Ability to identify and exploit opportunities for new business development.
- A comprehensive understanding of the general, legal principles of insurance as well as insurer products and specialisms
Qualifications
Behaviours
Provide excellence in service to our clients, our Markets, & our associates
- Influences major clients and is seen as a Partner to their business
- Accesses and organises teams of associates to deliver and exceed client requirements
- Develops and implements strategies to deal with difficult client situations
- Implements and executes by translating strategy into action
- Communicates effectively to influence others and deliver results
Provide commitment to the development of ourselves and our associates
- Translates strategy into action, and implements
- Builds effective teams
- Understands the bigger picture and works for the good of the entire Partnership
- Recruits and nurtures talent
- Exits / upgrades talent as necessary
- Encourages diversity, equity and inclusion
Be Committed to enabling financial success
- Builds sustainable long-term revenue growth while achieving current year financial objectives
- Translates the financial goals and objectives into activity
- Ensures all cash management goals are achieved within agreed targets
- Sets objectives and priorities to ensure cash management goals are achieved
Drive service excellence, efficiency, and productivity through effective business operational processes
- Works across the Partnership to leverage improvement opportunities across multiple areas
- Demonstrates expertise in organising and implementing management processes
- Implements and executes by translating strategy into action
- Maintains external and internal knowledge for trends and best practice
Equal Opportunity Statement
Lockton Companies is proud to provide everyone an equal opportunity to grow and advance. We are committed to an inclusive culture and environment where our people, clients and communities are treated with respect and dignity.
At Lockton, supporting diversity, equity and inclusion is ingrained in our values, and we believe that we are at our best when we fully embrace everyone. We strive to cultivate a caring culture that learns from, celebrates and thrives because of our breadth of differences. As such, we recognize that recruiting, developing and retaining people with diverse backgrounds and experiences is vital and enabling our people to thrive personally and professionally is critical to our long-term success.
About Lockton
Lockton is the largest privately held independent insurance brokerage in the world. Since 1966, our independence has allowed us to serve our clients, take care of our people and give back to our communities. As such, our 10,000+ Associates doing business in over 100 countries are empowered to do what’s right every day.
At Lockton, we believe in the power of all people. You belong at Lockton.
How We Will Support You
At Lockton, we empower you to be true to yourself in all that you do. Your success is our success, and we provide opportunities to help you grow and create a rewarding career path, however you envision it.
We are ready to meet you where you are today, and as your needs change over time. In addition to industry-leading health insurance, we offer additional options to support your overall health and wellbeing.
No Agencies Please
Any Employment Agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of Lockton Companies, Inc. Lockton Companies will have the right to hire that applicant at its discretion and without any fee owed to the submitting Employment Agency, person or entity. Employment Agencies, who have fee Agreements with Lockton Companies must submit applicants to the designated Lockton Companies Employment Coordinator to be eligible for placement fees.
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