Business Operations Manager
Malta, Malta
003971
Business Operations Manager
Malta, Malta
003971
Working at Lockton
At Lockton, we’re passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented and always striving to make ourselves and those around us better. We’re active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture, you belong here.
About the Position
Business unit
Malta
Schedule
Full Time Permanent
Job type
Experienced Professional
Workplace
Hybrid
Your Responsibilities
About the Role
The responsibilities include, but are not limited to, the following:
- Support the CEO and senior management in ensuring that Lockton’s Policies and Procedures are clearly understood and effectively implemented.
- Lead the annual budgeting process efficiently and in a timely manner.
Monitor financial performance against budget, liaising with the central Finance team as needed and work with leadership to address variances with appropriate action plans. - Coordinate Internal and External Audit activities.
- Carry out and report monthly QAFAs (Quality Assurance File Audits) in conjunction with the Compliance Officer.
- Effective adoption and implementation of Group and Company policies and procedures.
- Work with the UK Branch Manager and provide support in oversight and monitoring of Branch activity. This may require occasional travel to the UK.
- Support coordination and oversight of outsourcing agreements and supplier documentation.
- Coordinate local insurance policy renewals.
- Maintenance of Business Continuity and other business‑critical plans and co-ordination of any testing.
- Work closely with the CEO and HR Business Partner to support HR initiatives, and development.
- Ensure compliance with health and safety procedures and workplace standards.
- Coordinate provision of management information required for Exec meetings.
Qualifications
About You — Knowledge & Expertise
- Excellent interpersonal skills with the ability to build and maintain strong relationships with stakeholders and Associates.
- Strong understanding of internal company functions and the ability to navigate relevant support functions effectively.
- Effective delegation, time management, and prioritisation skills.
- Commitment to personal and team performance to the highest standards.
- Ability to compile, analyse, and interpret financial data to support decision‑making.
- Strong problem‑solving skills, including handling complex or unusual issues and developing actionable solutions in partnership with senior leadership.
- Competence in developing and implementing internal controls and procedures to support operational excellence and client satisfaction.
- High attention to detail with strong analytical capabilities.
- Ability to prepare high‑quality reports on a monthly or ad‑hoc basis.
- Proficiency in Microsoft Office (Word, Excel, Outlook), including intermediate spreadsheet/database skills.
- Willingness to continue learning through formal and informal development opportunities.
- Knowledge of commercial insurance products and London market insurance processes will be considered an asset.
Salary & Benefits
- Competitive salary and bonus.
- Car allowance.
- Agile working policy.
- Statutory holidays plus one additional day for your birthday (to be taken within one week either side).
- Additional benefits including Private Medical Insurance and Life Cover.
Equal Opportunity Statement
Lockton Companies is proud to provide everyone an equal opportunity to grow and advance. We are committed to an inclusive culture and environment where our people, clients and communities are treated with respect and dignity.
At Lockton, supporting diversity, equity and inclusion is ingrained in our values, and we believe that we are at our best when we fully embrace everyone. We strive to cultivate a caring culture that learns from, celebrates and thrives because of our breadth of differences. As such, we recognize that recruiting, developing and retaining people with diverse backgrounds and experiences is vital and enabling our people to thrive personally and professionally is critical to our long-term success.
About Lockton
Lockton is the largest privately held independent insurance brokerage in the world. Since 1966, our independence has allowed us to serve our clients, take care of our people and give back to our communities. As such, our 13,100+ Associates doing business in over 155 countries are empowered to do what’s right every day.
At Lockton, we believe in the power of all people. You belong at Lockton.
How We Will Support You
At Lockton, we empower you to be true to yourself in all that you do. Your success is our success, and we provide opportunities to help you grow and create a rewarding career path, however you envision it.
We are ready to meet you where you are today, and as your needs change over time. In addition to industry-leading health insurance, we offer additional options to support your overall health and wellbeing.
No Agencies Please
Any Employment Agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of Lockton Companies, Inc. Lockton Companies will have the right to hire that applicant at its discretion and without any fee owed to the submitting Employment Agency, person or entity. Employment Agencies, who have fee Agreements with Lockton Companies must submit applicants to the designated Lockton Companies Employment Coordinator to be eligible for placement fees.
Similar Vacancies
View allLife at Lockton

March 10, 2026

February 3, 2026

January 21, 2026

January 13, 2026