Head of Infrastructure
London, United Kingdom
004006
Working at Lockton
At Lockton, we’re passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented and always striving to make ourselves and those around us better. We’re active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture, you belong here.
About the Position
Job type
Experienced Professional
Workplace
Hybrid
Your Responsibilities
We’re looking for a Head of Infrastructure to lead and modernise our UK/EU infrastructure estate across Azure cloud, on‑prem data centre, networks, collaboration and core platforms.
You’ll drive our cloud migration waves, refine UK/EU cloud strategy, and embed modern practices—Infrastructure as Code, DevOps enablement, automation and AI-assisted operations—to improve reliability and accelerate delivery. This is a leadership role with hands-on credibility: you’ll develop an existing team, manage key vendors and lifecycle governance, and work as one team with our Global Capability Centre in India.
You will be accountable for operational excellence and strategic evolution of the UK/EU infrastructure estate across cloud (Azure), on‑prem data centre, office infrastructure, networks, collaboration platforms, storage, backups, end-user connectivity and more.
This role leads day-to-day operations while driving transformation—most notably the Azure cloud migration programme and the review/refinement of UK/EU cloud strategy—and ensures the infrastructure function is future-ready through automation, Infrastructure as Code (IaC), DevOps enablement, and intelligent operations (AIOps/AI-driven monitoring and maintenance).
The role holder is a leader first: developing a high-performing team, aligning with global peers (Architecture, Infrastructure, InfoSec), and ensuring the infrastructure platform is secure, scalable, cost‑effective, and aligned to business growth.
Qualifications
You must have the following experience:
- Deep Microsoft Azure experience in infrastructure/platform delivery and operations, including:
- Networking (VNets, routing, connectivity patterns, hybrid connectivity)
- Identity and access (Entra ID/Azure AD concepts, role-based access, IAM)
- Governance (policies, cost controls, landing-zone principles)
- Monitoring/operations and reliability approaches - Proven experience leading/owning cloud migration programmes (wave planning, workload assessments, cutovers, transitional architecture)
- Strong Infrastructure as Code (IaC) capability and associated practices (version control, review, reusability)
- Knowledge of modern infra tooling and practices such as DevOps enablement, CI/CD for infra, configuration management, and observability
- Broad infrastructure knowledge across:
- Data centre operations, virtualisation, storage, and backup/recovery
- Office/network infrastructure and service management
- Collaboration/communication platforms (including Exchange and UCaaS dependencies) - Network/security infrastructure experience including Palo Alto firewalls and Cisco technologies (routing/switching/WAN)
- Demonstrable people management experience: coaching, supervision, performance management, team evolution and capability building
- Strong project and delivery management skills (planning, RAID, stakeholder management, governance)
- Proven ability to manage vendors/partners and drive outcomes via third parties
- Excellent communication, presentation, and influencing skills—able to communicate clearly from engineers to executives
Equal Opportunity Statement
Lockton Companies is proud to provide everyone an equal opportunity to grow and advance. We are committed to an inclusive culture and environment where our people, clients and communities are treated with respect and dignity.
At Lockton, supporting diversity, equity and inclusion is ingrained in our values, and we believe that we are at our best when we fully embrace everyone. We strive to cultivate a caring culture that learns from, celebrates and thrives because of our breadth of differences. As such, we recognize that recruiting, developing and retaining people with diverse backgrounds and experiences is vital and enabling our people to thrive personally and professionally is critical to our long-term success.
About Lockton
Lockton is the largest privately held independent insurance brokerage in the world. Since 1966, our independence has allowed us to serve our clients, take care of our people and give back to our communities. As such, our 13,100+ Associates doing business in over 155 countries are empowered to do what’s right every day.
At Lockton, we believe in the power of all people. You belong at Lockton.
How We Will Support You
At Lockton, we empower you to be true to yourself in all that you do. Your success is our success, and we provide opportunities to help you grow and create a rewarding career path, however you envision it.
We are ready to meet you where you are today, and as your needs change over time. In addition to industry-leading health insurance, we offer additional options to support your overall health and wellbeing.
No Agencies Please
Any Employment Agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of Lockton Companies, Inc. Lockton Companies will have the right to hire that applicant at its discretion and without any fee owed to the submitting Employment Agency, person or entity. Employment Agencies, who have fee Agreements with Lockton Companies must submit applicants to the designated Lockton Companies Employment Coordinator to be eligible for placement fees.
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