Senior Consultant
London, United Kingdom
004072
Working at Lockton
At Lockton, we’re passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented and always striving to make ourselves and those around us better. We’re active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture, you belong here.
Schedule
Full Time Permanent
Job type
Experienced Professional
Workplace
Hybrid
Your Responsibilities
The purpose of this role is to lead the service delivery of major client accounts across the People Solutions practice.
As a Senior Consultant you will be primarily responsible for the retention and development of a portfolio of clients and providing expert consulting advice to ensure service meets clients’ needs. This will include being accountable for both growing renewal income and supporting new business targets.
In addition, there is a strong expectation to mentor and coach junior team members, supporting their professional development, building capability within the team, and fostering a high-performance, collaborative culture.
Key Tasks & Duties
· Leading major multiline clients as a technical and trusted advisor, ensuring client retention
· Develop & implement strategies to deal with difficult client situations and communicate difficult messages when necessary
· Lead client delivery teams, providing guidance and training to junior team members as needed, and take responsibility for client deliverables
· Retaining and developing long term revenue growth
· Building sustainable and cross selling channels directly and/or via colleagues
· Representing Lockton to major carriers & fostering strong relationships with all providers in order to support both internal & external stakeholders
· Support the Senior Leadership team and development of proposition
· Maintain knowledge of current trends & market developments in the industry
Qualifications
· CII Qualifications GR1 & IF7 required, Cert preferable
· Deep working knowledge of risk & healthcare markets (7+ years’ experience)
· Excellent Microsoft Office skills, particularly in Word, PowerPoint and Excel
· Strong written and verbal communication skills
· Presentation skills
· Ability to diagnose and resolve issues
· Proven track record of effective stakeholder management
· Strong interpersonal skills
· Ability to develop others’ careers by mentoring & coaching
· Positive leadership behaviours and ability to work collaboratively
Why Lockton?
At Lockton, you'll be part of a people-first, entrepreneurial business where your ideas, development and success matter. As the world's largest privately owned insurance brokerage, we combine global opportunities with a culture built on collaboration, trust and long-term relationships.
Alongside a competitive salary and benefits package, you'll have the opportunity to grow your career, make an impact and help shape the future of our business.
Equal Opportunity Statement
Lockton Companies is proud to provide everyone an equal opportunity to grow and advance. We are committed to an inclusive culture and environment where our people, clients and communities are treated with respect and dignity.
At Lockton, supporting diversity, equity and inclusion is ingrained in our values, and we believe that we are at our best when we fully embrace everyone. We strive to cultivate a caring culture that learns from, celebrates and thrives because of our breadth of differences. As such, we recognize that recruiting, developing and retaining people with diverse backgrounds and experiences is vital and enabling our people to thrive personally and professionally is critical to our long-term success.
About Lockton
Lockton is the largest privately held independent insurance brokerage in the world. Since 1966, our independence has allowed us to serve our clients, take care of our people and give back to our communities. As such, our 13,100+ Associates doing business in over 155 countries are empowered to do what’s right every day.
At Lockton, we believe in the power of all people. You belong at Lockton.
How We Will Support You
At Lockton, we empower you to be true to yourself in all that you do. Your success is our success, and we provide opportunities to help you grow and create a rewarding career path, however you envision it.
We are ready to meet you where you are today, and as your needs change over time. In addition to industry-leading health insurance, we offer additional options to support your overall health and wellbeing.
No Agencies Please
Any Employment Agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of Lockton Companies, Inc. Lockton Companies will have the right to hire that applicant at its discretion and without any fee owed to the submitting Employment Agency, person or entity. Employment Agencies, who have fee Agreements with Lockton Companies must submit applicants to the designated Lockton Companies Employment Coordinator to be eligible for placement fees.
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