Product / Business Analyst
London, United Kingdom
004115
Working at Lockton
At Lockton, we’re passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented and always striving to make ourselves and those around us better. We’re active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture, you belong here.
Schedule
Full Time Permanent
Job type
Experienced Professional
Workplace
Hybrid
Your Responsibilities
Are you an experienced Product Owner, Business Analyst, or technology professional looking for your next challenge? Do you enjoy working closely with stakeholders, translating business needs into innovative digital solutions, and helping deliver products that create real business impact?
We are seeking a Product / Business Analyst to join our growing team and play a key role in delivering products that drive innovation across the insurance industry. Acting as the bridge between business stakeholders, clients, and technical teams, you will help shape and deliver solutions that transform the way Lockton conducts business.
This is an exciting opportunity to work in a collaborative, Agile environment where your ideas, analytical skills, and product mindset will directly contribute to the success of our digital products and platforms.
Key Responsibilities
- Facilitate requirements gathering workshops and document outcomes effectively.
Analyse, map, and document business processes, workflows, and system requirements.
Gather, validate, and prioritise business and user requirements.
Create and maintain user stories, acceptance criteria, and supporting documentation.
Work closely with stakeholders to understand business challenges and identify opportunities for improvement.
Build and maintain strong relationships with clients, business users, and technical teams.
Support the creation, refinement, and prioritisation of the product backlog.
Participate in Agile ceremonies, including sprint planning, reviews, and retrospectives.
Collaborate with development teams to ensure requirements are clearly understood and delivered successfully.
Capture and communicate user and client feedback to inform product improvements.
Contribute to the development and maintenance of product roadmaps and delivery plans.
Qualifications
Skills, Experience & Qualifications
- Experience as a Product Owner, Business Analyst, Product Analyst, or Software Engineering role.
Proven experience gathering, analysing, and documenting business requirements.
Experience working within Agile delivery environments.
Strong understanding of the product development lifecycle and Agile ceremonies.
Hands-on experience using Atlassian tools such as Jira and Confluence.
Experience within the insurance or financial services sector would be advantageous, but is not essential.
Ability to balance business priorities with technical considerations to support successful product delivery.
Values & Competencies
- We're looking for someone who demonstrates:
- Excellent communication and stakeholder management skills.
Strong analytical and problem-solving abilities.
The ability to work independently while collaborating effectively within cross-functional and distributed teams.
A flexible and adaptable approach in a fast-paced environment with changing priorities.
Strong organisational skills and attention to detail.
A proactive mindset with the confidence to challenge constructively and drive improvements.
Professionalism, integrity, and a customer-focused approach.
A positive attitude and a commitment to continuous learning and development.
Why Join Us?
You'll have the opportunity to work on innovative products that are shaping the future of the insurance industry, collaborate with talented teams, and play a meaningful role in delivering solutions that create real value for our business and clients
Equal Opportunity Statement
Lockton Companies is proud to provide everyone an equal opportunity to grow and advance. We are committed to an inclusive culture and environment where our people, clients and communities are treated with respect and dignity.
At Lockton, supporting diversity, equity and inclusion is ingrained in our values, and we believe that we are at our best when we fully embrace everyone. We strive to cultivate a caring culture that learns from, celebrates and thrives because of our breadth of differences. As such, we recognize that recruiting, developing and retaining people with diverse backgrounds and experiences is vital and enabling our people to thrive personally and professionally is critical to our long-term success.
About Lockton
Lockton is the largest privately held independent insurance brokerage in the world. Since 1966, our independence has allowed us to serve our clients, take care of our people and give back to our communities. As such, our 13,100+ Associates doing business in over 155 countries are empowered to do what’s right every day.
At Lockton, we believe in the power of all people. You belong at Lockton.
How We Will Support You
At Lockton, we empower you to be true to yourself in all that you do. Your success is our success, and we provide opportunities to help you grow and create a rewarding career path, however you envision it.
We are ready to meet you where you are today, and as your needs change over time. In addition to industry-leading health insurance, we offer additional options to support your overall health and wellbeing.
No Agencies Please
Any Employment Agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of Lockton Companies, Inc. Lockton Companies will have the right to hire that applicant at its discretion and without any fee owed to the submitting Employment Agency, person or entity. Employment Agencies, who have fee Agreements with Lockton Companies must submit applicants to the designated Lockton Companies Employment Coordinator to be eligible for placement fees.
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