Senior Account Executive-Healthcare
Chicago, United States of America
Client Services
2400UF
Working at Lockton
At Lockton, we’re passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented and always striving to make ourselves and those around us better. We’re active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture, you belong here.
Milwaukee, Pittsburgh, St. Louis, Memphis, Nashville, Cleveland
Business unit
Midwest Series
Schedule
Full-time
Job type
Standard
Workplace
Hybrid
Your Responsibilities
Lockton is seeking an experienced, dynamic, client-focused Senior Account Executive for its Healthcare Practice. As a Senior Account Executive, you will lead marketing, services, and strategic consulting efforts with prospective and current clients, predominantly in the healthcare space. Collaboration and a willingness to support your colleagues is imperative, as is a true love for building and nurturing internal and external relationships.
- Responsible for the strategy, servicing and marketing needs of Lockton clients for Medical Professional Liability coverages under the general guidance of the Unit Manager and in accordance with Lockton procedures. Provide strategic planning and consulting advice to clients including the production of Requests for Proposal, coordination of vendor responses, analysis and comparison of RFP responses, and preparation of a client report with recommendations. Experience with additional lines of coverage is a plus but not required.
- Demonstrated ability to instill confidence with clients so the Client looks to you and to Lockton as more than just an insurance broker, but a partner in business.
- Consults with Clients to review vendor services, fees, strategies and goals
- Assists in the establishment and attainment of revenue goals for existing and new business
- Provides input in the development and implementation of policies and procedures, as well as operating and strategic plans within area of specialty
- Develops and maintains dependable working relationships with carriers, broker servicing networks, and other providers
- Oversees issue-resolution between Client and the Market
- Coordinates market selection for new and renewal business on designated accounts
- Initiates and duplicates new business report activities
- Generates new business opportunities through cross-selling
- Negotiates program terms and costs
- Oversee coordination of the day-to-day administrative activities among those servicing the Client’s account including the coordination of all support services such as claims and loss control
- Provides information, concepts, techniques, and programs to department Associates to improve and enhance working knowledge
- Conduct coverage reviews for clients and prospects
- Decide in conjunction with producers and clients on the marketing strategy, timing and plan for renewal
- Attend any internal/external pre-renewal meetings, as needed/requested
- Submit submission information to market(s)
- Receive and review quotes
- Ability to liaise with the claims team on critical matters
- Mentors and trains junior-level staff
- Researches and understands industry trends
- Set up proposal meetings with client/coordinate with LFS when applicable
- Work with service team to compose and present proposal
- Offer premium financing, as desired by the client
- Receive written confirmation from client giving us authority to bind coverage
- Update marketing summary/post-binding checklist and hand off to account support team
- Review certificate requests, as needed
- Performs other responsibilities and duties as needed
Qualifications
- Bachelor’s Degree in Business Administration or related field and/or 10-15 years of experience equivalent
- Typically more than 15 years of Client services experience is required
- Strong knowledge of Microsoft Office Suite (Word, Outlook, Excel, and PowerPoint)
- Strong verbal and interpersonal communication skills required
- Demonstrates strong working knowledge and experience within brokerage industry
- Understands industry trends
- Ability to complete continuing education requirements as needed
- Ability to attend company, department, and team meetings as required, including industry training sessions, which may include travel
- Ability to comply with all company policies and procedures, proactively protecting confidentiality of Client and company information
- Ability to efficiently organize work and manage time to meet deadlines
- Ability to travel by automobile and aircraft
- Ability to use office equipment such as a computer, keyboard, calculator, photocopier
- Ability to work on a computer for a prolonged amount of time
- Ability to work outside of normal business hours as needed
- Legally able to work in the United States
Equal Opportunity Statement
Lockton Companies is proud to provide everyone an equal opportunity to grow and advance. We are committed to an inclusive culture and environment where our people, clients and communities are treated with respect and dignity.
At Lockton, supporting diversity, equity and inclusion is ingrained in our values, and we believe that we are at our best when we fully embrace everyone. We strive to cultivate a caring culture that learns from, celebrates and thrives because of our breadth of differences. As such, we recognize that recruiting, developing and retaining people with diverse backgrounds and experiences is vital and enabling our people to thrive personally and professionally is critical to our long-term success.
About Lockton
Lockton is the largest privately held independent insurance brokerage in the world. Since 1966, our independence has allowed us to serve our clients, take care of our people and give back to our communities. As such, our 10,000+ Associates doing business in over 100 countries are empowered to do what’s right every day.
At Lockton, we believe in the power of all people. You belong at Lockton.
How We Will Support You
At Lockton, we empower you to be true to yourself in all that you do. Your success is our success, and we provide opportunities to help you grow and create a rewarding career path, however you envision it.
We are ready to meet you where you are today, and as your needs change over time. In addition to industry-leading health insurance, we offer additional options to support your overall health and wellbeing.
No Agencies Please
Any Employment Agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of Lockton Companies, Inc. Lockton Companies will have the right to hire that applicant at its discretion and without any fee owed to the submitting Employment Agency, person or entity. Employment Agencies, who have fee Agreements with Lockton Companies must submit applicants to the designated Lockton Companies Employment Coordinator to be eligible for placement fees.
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