Sr. WC Claims Consultant
Los Angeles, United States of America
Client Services
24013H
Working at Lockton
At Lockton, we’re passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented and always striving to make ourselves and those around us better. We’re active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture, you belong here.
Business unit
West Series
Salary
$110,000-$145,000
Schedule
Full-time
Job type
Experienced Professional
Workplace
Hybrid
Your Responsibilities
Position responsibilities
• The Senior Claims Consultant provides specialized claims consulting services for Lockton Clients with complex programs involving liability and casualty coverage.
• The individual is responsible for coordinating, implementing, and managing claims programs, and advocates for exceptional claims outcomes in liability and casualty coverage lines for existing Lockton clients and participates in the sales process for prospective Lockton clients
• Evaluate prospect and Client’s existing claim programs to provide recommendations for improvement
• Analyze claim data, generate findings, and recommend a service plan and strategy for enhanced claim management that aligns with prospect and Client’s risk management objectives and other Lockton Risk Services strategies
• Develop, implement and oversee Claims Management programs, holding vendors and stakeholders accountable for outcomes
• Function as liaison between Clients and insurance carriers, advocating for the best outcome for the Client
• Travel to Client, Carrier, and/or TPA locations as needed
• Collaborate with Producers and Client Service Teams in preparing responses to broker RFP’s for prospective clients
• Participate in the sales process with Producers, providing pertinent Claims Service marketing input and attending prospect meetings and presentations
• Perform other responsibilities and duties as needed
Qualifications
Position qualifications
• Bachelor’s degree in insurance, business or related field required. Advanced degree in business, insurance or law preferred
• A minimum of 15 years of practical insurance claim management experience required
• Strong knowledge of Microsoft Office Suite (Word, Outlook, Excel, and PowerPoint)
• Extensive knowledge of the practices and procedures of Third-Party Administrators, and the skill to effectively develop long term partnerships that meet client expectations and needs required
• Understanding of industry trends and governmental regulations
• Ability to travel by automobile and aircraft and be away from home more than one day and night
• Ability to work outside of normal business hours as needed
• Legally able to work in the United States
Equal Opportunity Statement
Lockton Companies is proud to provide everyone an equal opportunity to grow and advance. We are committed to an inclusive culture and environment where our people, clients and communities are treated with respect and dignity.
At Lockton, supporting diversity, equity and inclusion is ingrained in our values, and we believe that we are at our best when we fully embrace everyone. We strive to cultivate a caring culture that learns from, celebrates and thrives because of our breadth of differences. As such, we recognize that recruiting, developing and retaining people with diverse backgrounds and experiences is vital and enabling our people to thrive personally and professionally is critical to our long-term success.
About Lockton
Lockton is the largest privately held independent insurance brokerage in the world. Since 1966, our independence has allowed us to serve our clients, take care of our people and give back to our communities. As such, our 10,000+ Associates doing business in over 100 countries are empowered to do what’s right every day.
At Lockton, we believe in the power of all people. You belong at Lockton.
How We Will Support You
At Lockton, we empower you to be true to yourself in all that you do. Your success is our success, and we provide opportunities to help you grow and create a rewarding career path, however you envision it.
We are ready to meet you where you are today, and as your needs change over time. In addition to industry-leading health insurance, we offer additional options to support your overall health and wellbeing.
No Agencies Please
Any Employment Agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of Lockton Companies, Inc. Lockton Companies will have the right to hire that applicant at its discretion and without any fee owed to the submitting Employment Agency, person or entity. Employment Agencies, who have fee Agreements with Lockton Companies must submit applicants to the designated Lockton Companies Employment Coordinator to be eligible for placement fees.
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