Global Client Manager

San Francisco, California, United States of America

Client Services

240185

Apply now

San Francisco, California, United States of America

Client Services

240185

Apply now

Working at Lockton

At Lockton, we’re passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented and always striving to make ourselves and those around us better. We’re active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture, you belong here.

Secondary locations

Irvine, Los Angeles, Sacramento, San Diego, Sonoma, Portland, Seattle, Las Vegas, Phoenix, Salt Lake City

Business unit

West Series

Salary

$72,000-$96,000

Schedule

Full-time

Job type

Standard

Workplace

Remote

Your Responsibilities

Global Client Manager – Lockton Global Solutions West

The West Series of Lockton Companies is looking for an entrepreneurial-minded individual to join our growing Global Solutions team. Be a part of an exceptional company voted “Best Places to Work in Insurance” fifteen years running.

Lockton is currently seeking a Global Client Manager in the Lockton Global Solutions Practice who will support complex global clients and be independently and wholly responsible for a separate book of clients. They will build long-term, trusted advisor relationships with their Client Executives, clients, producers, and domestic associates, supporting business growth. The Global Client Manager should always adhere to Lockton’s cultural values, and treat fellow associates, clients and vendors with dignity and respect.

Responsibilities
• Develops a strong understanding of clients’ businesses and uses the knowledge to successfully and professionally anticipate and address their needs; Ability to work independently with clients on routine assignments.
• Architects and executes global client service plans
• Works closely with Global Client Executives to deliver consistent client service
• Establishes standards and best practices in line with client risk management philosophy
• Provides initial market entry, compliance analyses and executes renewal process
• Leadership and development of Global Analysts
• Manage and cultivate internal relationships with other Risk Solutions teams, other associates, and Producers
• Client and Lockton Global communication

Essential Competencies
• Full working coverage knowledge of all lines of business. Specifically, with ownership (both placement and advisory) of the International Casualty product. Collaboration, strategic input and international implementation of other lines of cover, including but not limited to: Property, Marine, Directors and Officers Liability, Crime, Business Travel Accident, Environmental Liability and Professional Liability
• Accountable for all elements of program design, placement, service execution and advisory
• Identifies opportunities to create synergies and reduce frictional costs of global programs
• Monitors and manages daily service coordination and needs
• Can articulate Lockton’s global capabilities, value proposition and differentiators
• Ability to analyze exposures and identify risks, inconsistencies, and accuracy of reported data
• Creates timely and accurate submissions, initial quote comparisons, and coverage reviews
• Post-binding deliverables and implementation, including overseeing the accuracy and reporting of local admitted policies and other global program tracking
• Country Leadership – accountable for relationships with the Lockton teams who are overseas and develops market relationships accountable for carrier performance

Qualifications

Qualifications
• Bachelor’s Degree in Risk Management, Business Administration, or related field (preferred)
• Minimum of five (5) years of commercial P&C insurance brokerage and/or commercial lines account handling experience. At least two (2) years of experience preferred developing coverage solutions for multinational companies on a worldwide basis, including placing cover outside of the US.
• Knowledge of Commercial Property and Casualty coverage products and marketplace
• Ability to market and service multinational programs through an in-depth understanding of commercial insurance rating concepts
• Working knowledge of regulatory landscape and nuances of placing local foreign coverages
• Proficiency in Microsoft Office Products (Word, Outlook, Excel, and PowerPoint)
• Excellent verbal and written communication skills, including the ability to successfully present data
• Demonstrated professional, tactful negotiation and persuasion skills
• Focused on personal and team development with the ability to complete continuing education requirements as needed
• Ability to comply with all company policies and procedures, proactively protecting confidentiality of client and company information
• Strong organizational, multi-tasking and negotiation skills
• Flexibility to work outside of normal business hours to effectively service client and/or business needs
• Ability to travel both domestically and abroad, as needed/requested
• Legally able to work in the United States

Salary is negotiable.

Equal Opportunity Statement

Lockton Companies is proud to provide everyone an equal opportunity to grow and advance. We are committed to an inclusive culture and environment where our people, clients and communities are treated with respect and dignity.

At Lockton, supporting diversity, equity and inclusion is ingrained in our values, and we believe that we are at our best when we fully embrace everyone. We strive to cultivate a caring culture that learns from, celebrates and thrives because of our breadth of differences. As such, we recognize that recruiting, developing and retaining people with diverse backgrounds and experiences is vital and enabling our people to thrive personally and professionally is critical to our long-term success.

About Lockton

Lockton is the largest privately held independent insurance brokerage in the world. Since 1966, our independence has allowed us to serve our clients, take care of our people and give back to our communities. As such, our 10,000+ Associates doing business in over 100 countries are empowered to do what’s right every day.

At Lockton, we believe in the power of all people. You belong at Lockton.

How We Will Support You

At Lockton, we empower you to be true to yourself in all that you do. Your success is our success, and we provide opportunities to help you grow and create a rewarding career path, however you envision it.

We are ready to meet you where you are today, and as your needs change over time. In addition to industry-leading health insurance, we offer additional options to support your overall health and wellbeing.

Learn more about your Lockton experience

No Agencies Please

Any Employment Agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of Lockton Companies, Inc. Lockton Companies will have the right to hire that applicant at its discretion and without any fee owed to the submitting Employment Agency, person or entity. Employment Agencies, who have fee Agreements with Lockton Companies must submit applicants to the designated Lockton Companies Employment Coordinator to be eligible for placement fees.

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