Office Experience Lead

Atlanta, Georgia, United States of America

Client Services

25001U

Apply now

Atlanta, Georgia, United States of America

Client Services

25001U

Apply now

Working at Lockton

At Lockton, we’re passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented and always striving to make ourselves and those around us better. We’re active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture, you belong here.

Business unit

Southeast Series

Schedule

Full-time

Job type

Standard

Workplace

In Office

Your Responsibilities

We are seeking a highly organized and proactive Office Experience Lead to join our team. The ideal candidate enjoys working with people to create an open, friendly, safe, and fun office environment at Lockton so that our Associates enjoy and look forward to coming into the office. The Office Experience Lead coordinates with People and Culture, IT, and local leadership to create a great office experiences for Lockton Team members.

Key Responsibilities:
• Lead coordination efforts for local onboarding of new hires ensuring a smooth and efficient process.
• Plan, set up, and host for events, including catering and decorations, to ensure successful execution.
• Maintain the stock of items in break rooms, ensuring they are well-stocked and organized.
• Manage local office equipment & vendor relationships.
• Maintain relationship with Property Manager.
• Provides local emergency Action Plan.
• Review invoices and send to Accounting for payment.
• Ensure coffee machines are running and supplies are full at all times.
• Assist in making sure meetings run well in conference rooms, phone rooms, and hoteling spaces, ensuring they are clean and well-maintained.
• Assess any issues within the office, such as workstation and desk functionality, and address them promptly.
• Provide backup support to Southeast reception as needed.
• Order supplies for break rooms and office supplies, including pens, post-it notes, and other necessary items.

Qualifications

Qualifications:
• Customer service orientation
• Proven experience in operations or a similar role.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and collaborate with a team.
• Proactive and problem-solving mindset.
• Attention to detail and commitment to maintaining a clean and efficient work environment.
• Ability to manage workload effectively.
• Take action to accomplish work goals.

Preferred Qualifications:
• Experience in event planning and coordination.
• Familiarity with office equipment and supply management.
• Experience with Microsoft products.
• Experience with virtual meeting services (i.e., Webex, Zoom).

Our Cultural Competencies

• We Live Service! Providing the best solutions for our clients is fundamental to our business. This client focus means we act with integrity and as a trusted advisor. We learn our clients’ business and build partnerships. We always put our clients’ interests first.
• We move at Lockton Speed! We make decisions locally, with a sense of urgency. We are responsive to clients, our teams and our partners. Be quick, but don't hurry! This means get it done right the first time with efficiency, speed, and most importantly quality.
• We make it happen! There is no bureaucracy. We are open to solving problems in new ways. We are free to do the work that we love, take risks, while making responsible professional decisions. We value independence, new ideas, and informed opinions.
• We have a passion for our work. We have high expectations for our self and others. We are intensely competitive, and aggressively pursue the best solutions. We are intentional in how we work and use drive and grit and move through challenges. We thrive on difficult challenges.
• It's Personal. Our relationships matter. We are in this together with our associates, clients, and communities. One team, where candid and straightforward interactions allow for proactive collaboration. We work through challenges, celebrate our successes, learn and grow.

Equal Opportunity Statement

Lockton Companies is proud to provide everyone an equal opportunity to grow and advance. We are committed to an inclusive culture and environment where our people, clients and communities are treated with respect and dignity.

At Lockton, supporting diversity, equity and inclusion is ingrained in our values, and we believe that we are at our best when we fully embrace everyone. We strive to cultivate a caring culture that learns from, celebrates and thrives because of our breadth of differences. As such, we recognize that recruiting, developing and retaining people with diverse backgrounds and experiences is vital and enabling our people to thrive personally and professionally is critical to our long-term success.

About Lockton

Lockton is the largest privately held independent insurance brokerage in the world. Since 1966, our independence has allowed us to serve our clients, take care of our people and give back to our communities. As such, our 10,000+ Associates doing business in over 100 countries are empowered to do what’s right every day.

At Lockton, we believe in the power of all people. You belong at Lockton.

How We Will Support You

At Lockton, we empower you to be true to yourself in all that you do. Your success is our success, and we provide opportunities to help you grow and create a rewarding career path, however you envision it.

We are ready to meet you where you are today, and as your needs change over time. In addition to industry-leading health insurance, we offer additional options to support your overall health and wellbeing.

Learn more about your Lockton experience

No Agencies Please

Any Employment Agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of Lockton Companies, Inc. Lockton Companies will have the right to hire that applicant at its discretion and without any fee owed to the submitting Employment Agency, person or entity. Employment Agencies, who have fee Agreements with Lockton Companies must submit applicants to the designated Lockton Companies Employment Coordinator to be eligible for placement fees.

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