Office Operations Manager

Houston, Texas, United States of America

Facilities

2500AR

Apply now

Houston, Texas, United States of America

Facilities

2500AR

Apply now

Working at Lockton

At Lockton, we’re passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented and always striving to make ourselves and those around us better. We’re active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture, you belong here.

About the Position

Lockton’s Office Operations Manager is responsible for overseeing the strategic planning, management, and execution of all office operations, facilities, and support services for multiple locations. This role ensures the smooth functioning of the office environments, optimizes operational efficiency, and provides an exceptional workplace experience for our Associates.

Secondary locations

Dallas

Business unit

Texas Series

Schedule

Full-time

Lockton Benefits Offerings

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Workplace

In Office

Your Responsibilities

People Leadership – Oversight and mentorship of local Office Services and Reception Services teams; providing guidance on day-to-day functions and performance management. Establish and monitor operational performance and service quality.
Maintenance and Repairs – Perform regular inspection of facilities to ensure that buildings and equipment are in optimal condition and functionality. Oversee repair processes and preventative maintenance programs.
Safety and Security – Ensure compliance with health, safety, and environmental regulations. Develop and implement policies for emergency preparedness and risk mitigation.
Space Management – Help manage office expansions, relocations, renovations and space planning for assigned Lockton offices. Responsible for managing and updating office mapping software. Promote optimization of corporate space.
Budgeting – Work in partnership with key stake holders on office services budget to ensure financial accountability and cost control. Negotiate contracts and manage vendor relationships for office supplies, equipment, furnishings, and other services.
Projects and Initiatives – Drive to improve operational efficiency, cost-effectiveness and employee satisfaction. Promote and implement sustainable practices within office operations. Collaboration with site representatives, building engineers, facility management, and senior leadership to align office services with broader organizational strategies.

Qualifications

Bachelor’s degree in business administration, facilities management, or a related field
Professional certifications such as Certified Facility Manager (CFM) or Project Manager Professional (PMP) can be advantageous
Familiarity with health and safety regulations and best practices
Proficiency in workplace management software and technology systems
Experience managing multi-site office operations
Knowledge of sustainability practices and green building certifications (e.g., LEED)
Proven experience in a leadership role overseeing office services or facilities management
Strong understanding of office operations, vendor management, and financial budgeting
Exceptional organizational, problem-solving, and decision-making skills
Excellent written and verbal communication skills
Ability to work in-office 4 days a week and travel, as needed and/or requested

Equal Opportunity Statement

Lockton Companies is proud to provide everyone an equal opportunity to grow and advance. We are committed to an inclusive culture and environment where our people, clients and communities are treated with respect and dignity.

At Lockton, supporting diversity, equity and inclusion is ingrained in our values, and we believe that we are at our best when we fully embrace everyone. We strive to cultivate a caring culture that learns from, celebrates and thrives because of our breadth of differences. As such, we recognize that recruiting, developing and retaining people with diverse backgrounds and experiences is vital and enabling our people to thrive personally and professionally is critical to our long-term success.

About Lockton

Lockton is the largest privately held independent insurance brokerage in the world. Since 1966, our independence has allowed us to serve our clients, take care of our people and give back to our communities. As such, our 10,000+ Associates doing business in over 100 countries are empowered to do what’s right every day.

At Lockton, we believe in the power of all people. You belong at Lockton.

How We Will Support You

At Lockton, we empower you to be true to yourself in all that you do. Your success is our success, and we provide opportunities to help you grow and create a rewarding career path, however you envision it.

We are ready to meet you where you are today, and as your needs change over time. In addition to industry-leading health insurance, we offer additional options to support your overall health and wellbeing.

Learn more about your Lockton experience

No Agencies Please

Any Employment Agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of Lockton Companies, Inc. Lockton Companies will have the right to hire that applicant at its discretion and without any fee owed to the submitting Employment Agency, person or entity. Employment Agencies, who have fee Agreements with Lockton Companies must submit applicants to the designated Lockton Companies Employment Coordinator to be eligible for placement fees.