Leave of Absence Coordiantor
Kansas City, Missouri, United States of America
Client Services
2600Y4
Leave of Absence Coordiantor
Kansas City, Missouri, United States of America
Client Services
2600Y4
Working at Lockton
At Lockton, we’re passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented and always striving to make ourselves and those around us better. We’re active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture, you belong here.
Business unit
Lockton Center Services
Schedule
Full-time
Lockton Benefits Offerings
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Workplace
In Office
Your Responsibilities
The Leave of Absence Coordinator is responsible for administering and managing Associate leave programs in compliance with company policies, federal regulations, and state-specific leave laws. This role ensures a smooth, supportive, and legally compliant leave experience for Associates while minimizing risk to the organization. The ideal candidate is detail oriented, knowledgeable in complex leave legislation, and skilled at balancing empathy with policy enforcement.
Key Responsibilities
• Administer Leave Programs — Coordinate all aspects of Associate leaves of absence, including FMLA, ADA accommodations, state family and medical leave programs, paid sick leave, personal leave, military leave, and company-sponsored leave programs.
• Ensure Legal Compliance — Interpret and apply federal, state, and local leave laws (e.g., FMLA, ADA, USERRA, state PFML programs) to ensure accurate and compliant leave administration.
• Case Management — Track leave timelines, eligibility, documentation, and return to work processes.
• Associate Support — Serve as the primary point of contact for Associates requesting or taking leave, providing clear guidance on rights, responsibilities, timelines, and required documentation.
• Manager & HR Partner Collaboration — Communicate leave status updates, return to work plans, and compliance requirements to managers and HR partners while maintaining confidentiality.
• Documentation & Recordkeeping — Maintain accurate, confidential records in accordance with legal requirements and company retention policies.
• Vendor Coordination — Work with third party administrators (if applicable) to ensure timely and accurate processing of claims.
• Audit & Reporting — Prepare reports, audit leave cases, and identify trends or compliance risks.
Qualifications
- Strong knowledge of federal leave laws including FMLA, ADA, USERRA, and related regulations.
- Expertise in state-level leave laws, such as paid family and medical leave programs (e.g., CA, WA, CO, MA, NJ).
- Experience administering leave programs in a corporate HR environment.
- Excellent communication, documentation, and organizational skills.
- Ability to handle confidential information with discretion.
Proficiency with HR systems, Microsoft Excel and carrier leave administration platforms.
Preferred:
- Experience working with third party leave administrators.
- Certification such as SHRM CP, PHR, or CLMS (Certified Leave Management Specialist).
- Knowledge of workers’ compensation processes.
#LI-JM
Equal Opportunity Statement
Lockton Companies is proud to provide everyone an equal opportunity to grow and advance. We are committed to an inclusive culture and environment where our people, clients and communities are treated with respect and dignity.
At Lockton, supporting diversity, equity and inclusion is ingrained in our values, and we believe that we are at our best when we fully embrace everyone. We strive to cultivate a caring culture that learns from, celebrates and thrives because of our breadth of differences. As such, we recognize that recruiting, developing and retaining people with diverse backgrounds and experiences is vital and enabling our people to thrive personally and professionally is critical to our long-term success.
About Lockton
Lockton is the largest privately held independent insurance brokerage in the world. Since 1966, our independence has allowed us to serve our clients, take care of our people and give back to our communities. As such, our 13,100+ Associates doing business in over 155 countries are empowered to do what’s right every day.
At Lockton, we believe in the power of all people. You belong at Lockton.
How We Will Support You
At Lockton, we empower you to be true to yourself in all that you do. Your success is our success, and we provide opportunities to help you grow and create a rewarding career path, however you envision it.
We are ready to meet you where you are today, and as your needs change over time. In addition to industry-leading health insurance, we offer additional options to support your overall health and wellbeing.
No Agencies Please
Any Employment Agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of Lockton Companies, Inc. Lockton Companies will have the right to hire that applicant at its discretion and without any fee owed to the submitting Employment Agency, person or entity. Employment Agencies, who have fee Agreements with Lockton Companies must submit applicants to the designated Lockton Companies Employment Coordinator to be eligible for placement fees.
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