Though Elizabeth Stookey’s career path was anything but traditional, it ultimately led her to a role where her diverse experience makes a lasting impact. With a background in journalism and nearly 16 years in higher education, she built a career centered around communication, engagement, and relationship-building. In 2021, inspired by a desire for change and encouragement from her husband, she pivoted into the insurance industry. Just a year later, she joined Lockton as an account manager on the voluntary benefits team. Today, alongside her team of four, she helps support more than 250 clients across seven offices, bringing energy, expertise, and a fresh perspective to every partnership.

“It’s been an exciting journey, and I’m grateful for the path that brought me here!”

How has your experience working in education shaped the way you approach your work today?

My experience in education, particularly in alumni relations and advancement, deeply shaped the way I approach my work today. In higher ed, everything is centered around building meaningful relationships, communicating effectively with diverse audiences, and delivering value through personalized engagement. I learned how to actively listen, think strategically, and manage multiple stakeholders with differing priorities—all skills that translate directly to my work in voluntary benefits.

I approach each client interaction with a service mindset, always aiming to understand their unique needs and deliver thoughtful, tailored solutions. The ability to manage multiple projects, clearly communicate, adapt to different personalities, and stay mission-focused—all skills I developed in education—are now core to how I operate at Lockton.

What sets Lockton apart from other organizations you’ve been a part of?

What sets Lockton apart is its deep commitment to living service. It’s not just a phrase; it’s something you experience every day. In every client-facing interaction, we are empowered to lead with empathy, responsiveness, and a genuine desire to add value.

The culture here fosters open communication and seamless collaboration across teams and regions. Everyone is approachable and willing to jump in to help, which creates a supportive environment where ideas are shared freely, and client solutions are stronger because of it.

At Lockton, we are trusted to bring our best to the table, and that trust fuels innovation, accountability, and long-term relationships—with both our clients and our colleagues.

What has been your “Lockton Moment” — a time when you knew Lockton was the right place for you?

One of my “Lockton Moments” happened early on during a trip to our Nashville office to meet with a major client we were onboarding. The Nashville team was incredibly welcoming and made me feel like part of the group right away.

During the meeting, we were presenting initial voluntary benefits marketing results. My manager handed the presentation over to me, and I jumped in confidently, like I’d been doing this for years. I was quick to build rapport, actively listen, and respond thoughtfully to the client’s needs. That moment reaffirmed that I was exactly where I was meant to be—part of a team that values initiative, trusts your expertise, and celebrates your wins.

How would you describe Lockton’s culture to someone unfamiliar with it?

Lockton’s culture is fast-paced, service-driven, and incredibly collaborative. It’s an organization filled with knowledgeable professionals who genuinely live service—going above and beyond for our clients and for each other.

No matter your role, you’re seen as a vital part of the client experience. There is a strong sense of ownership and teamwork – people aren’t afraid to roll up their sleeves and dive in when challenges arise.

What also stands out is the breadth of resources available. Everything Lockton offers is purposeful and designed to help us deliver exceptional results. It’s a place where you’re supported, trusted, and empowered to make an impact.