Claims Analyst
, United Kingdom
003026
Working at Lockton
At Lockton, we’re passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented and always striving to make ourselves and those around us better. We’re active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture, you belong here.
Schedule
Full Time Permanent
Job type
Experienced Professional
Workplace
Hybrid
Your Responsibilities
Through industry leading performance, our claims analytics team is expanding, and we are looking for an experienced analyst to join us.
Working within our team, you’ll provide a collaborative approach to data analysis, ensuring a consistent high calibre standard of claims analytics for an ever-increasing number of clients, across a range of industries.
Key Tasks and Responsibilities:
- Production of claims analytics for a portfolio of UK and Global clients.
- Work closely with key stakeholders to understand, combine and analyse large data sets from multiple sources.
- Compiling a single cleansed and accurate output from which analysis can be produced.
- Ensure the accurate and timely delivery of scheduled claims analytics for internal and external stakeholders.
- Producing analytics from a range of styles, including single page dashboards, multiple page reporting suites and interactive reports.
- Understand the risk management and insurance objectives of the client, providing and interpreting claim statistics to aid these objectives.
- Notify key stakeholders of any trends in claims activity that have been identified through the analysis of data, including impact of deductibles and cover variations.
- Liaise with claims unit and insurers/third party data providers as appropriate to achieve accurate claims data.
- Regular collaboration with the key stakeholders on reports to ensure suitability of output and undertake design and development tailored to the client’s needs, including key performance indicators/benchmarking.
- Developing new analytics presentations to better highlight claims trends and deliver actionable claims intelligence/risk management response.
- Attend internal and external pre renewal strategy and other meetings as required.
Qualifications
- Advanced Excel essential.
- Working knowledge of insurance claims is essential, with an understanding of the general and legal principles of insurance.
- Extensive experience of interpreting and combining multiple large data sets from different sources and presenting in a consistent and user-friendly format.
- Experience of Power BI would be an advantage.
- Knowledge of risk management would be an advantage.
- Willingness and ability to continue to develop knowledge through formal and informal learning, both internal and external to the company.
- Ability to communicate effectively and professionally both verbally and in writing with internal and external stakeholders.
- Ability to manage time, prioritise and ensure that deadlines are met without compromising quality.
- An understanding of regulatory controls and procedures relating to retail customers.
- Knowledge of Microsoft Products (Word, Outlook, PowerPoint and similar software applications).
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Equal Opportunity Statement
Lockton Companies is proud to provide everyone an equal opportunity to grow and advance. We are committed to an inclusive culture and environment where our people, clients and communities are treated with respect and dignity.
At Lockton, supporting diversity, equity and inclusion is ingrained in our values, and we believe that we are at our best when we fully embrace everyone. We strive to cultivate a caring culture that learns from, celebrates and thrives because of our breadth of differences. As such, we recognize that recruiting, developing and retaining people with diverse backgrounds and experiences is vital and enabling our people to thrive personally and professionally is critical to our long-term success.
About Lockton
Lockton is the largest privately held independent insurance brokerage in the world. Since 1966, our independence has allowed us to serve our clients, take care of our people and give back to our communities. As such, our 10,000+ Associates doing business in over 100 countries are empowered to do what’s right every day.
At Lockton, we believe in the power of all people. You belong at Lockton.
How We Will Support You
At Lockton, we empower you to be true to yourself in all that you do. Your success is our success, and we provide opportunities to help you grow and create a rewarding career path, however you envision it.
We are ready to meet you where you are today, and as your needs change over time. In addition to industry-leading health insurance, we offer additional options to support your overall health and wellbeing.
No Agencies Please
Any Employment Agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of Lockton Companies, Inc. Lockton Companies will have the right to hire that applicant at its discretion and without any fee owed to the submitting Employment Agency, person or entity. Employment Agencies, who have fee Agreements with Lockton Companies must submit applicants to the designated Lockton Companies Employment Coordinator to be eligible for placement fees.
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