Account Manager - Property & Casualty
Malta, Malta
003154
Account Manager - Property & Casualty
Malta, Malta
003154
Working at Lockton
At Lockton, we’re passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented and always striving to make ourselves and those around us better. We’re active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture, you belong here.
Business unit
Malta
Schedule
Full Time Permanent
Job type
Experienced Professional
Workplace
Hybrid
Your Responsibilities
Delivering account management services for an assigned client portfolio, contributing to the comprehensive service provision to clients, and ensuring adherence to the operational model of Lockton European Brokers Limited (LEBL)
- Conduct client onboarding in line with LEBL process and procedures.
- Handle risk placements in line with LEBL operational model.
- Support the coordination of the insurance programmes with colleagues in the UK Branch teams in line with Lockton’s operating model.
- Day-to-day servicing of the EEA client portfolio.
- Effective and timely management of all renewals to ensure completion by the due date.
- Support in the placement of insurance for clients in accordance with Lockton’s strategy.
- Support in obtaining quotations both for new and renewal business.
- Support in the preparation of market and client documentation.
- Checking of policy and other documentation for accuracy prior to issuance to the client.
- Provision of documentation to clients in accordance with Lockton procedures.
- Deal effectively (and to the satisfaction of the client and the market) with queries, including but not limited to changes in cover and risk.
- Prompt and accurate resolution of account queries.
Qualifications
- An understanding of property & casualty business.
- Willingness and ability to continue to develop knowledge through formal and informal learning, both internal and external to the company.
- Excellent use of English language (both written and spoken).
- Ability to communicate effectively and professionally both verbally and in writing with clients, insurers and other Associates.
- Ability to manage time, prioritise and ensure that deadlines are met without compromising quality.
- Analytical and problem-solving skills, including research and investigation.
- Ability to build and maintain good business relationships with clients, insurers and Associates.
- Demonstrate an understanding of when to proceed alone and when to involve the appropriate Associates.
- Presentation skills in both preparation and execution.
- Professional and tactful negotiation and persuasion skills to achieve objectives.
- An understanding of regulatory controls and procedures relating to both commercial and retail customers, if applicable.
- An understanding of and adherence to Lockton standards and procedures.
- Highly motivated with excellent attention to detail.
- Knowledge of the computer desktop software provided by Lockton.
- Knowledge of Microsoft products (Word, Excel, Outlook) or similar software applications.
Equal Opportunity Statement
Lockton Companies is proud to provide everyone an equal opportunity to grow and advance. We are committed to an inclusive culture and environment where our people, clients and communities are treated with respect and dignity.
At Lockton, supporting diversity, equity and inclusion is ingrained in our values, and we believe that we are at our best when we fully embrace everyone. We strive to cultivate a caring culture that learns from, celebrates and thrives because of our breadth of differences. As such, we recognize that recruiting, developing and retaining people with diverse backgrounds and experiences is vital and enabling our people to thrive personally and professionally is critical to our long-term success.
About Lockton
Lockton is the largest privately held independent insurance brokerage in the world. Since 1966, our independence has allowed us to serve our clients, take care of our people and give back to our communities. As such, our 10,000+ Associates doing business in over 100 countries are empowered to do what’s right every day.
At Lockton, we believe in the power of all people. You belong at Lockton.
How We Will Support You
At Lockton, we empower you to be true to yourself in all that you do. Your success is our success, and we provide opportunities to help you grow and create a rewarding career path, however you envision it.
We are ready to meet you where you are today, and as your needs change over time. In addition to industry-leading health insurance, we offer additional options to support your overall health and wellbeing.
No Agencies Please
Any Employment Agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of Lockton Companies, Inc. Lockton Companies will have the right to hire that applicant at its discretion and without any fee owed to the submitting Employment Agency, person or entity. Employment Agencies, who have fee Agreements with Lockton Companies must submit applicants to the designated Lockton Companies Employment Coordinator to be eligible for placement fees.
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