Head of Casualty - Retail

London, United Kingdom

003400

London, United Kingdom

003400

Working at Lockton

At Lockton, we’re passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented and always striving to make ourselves and those around us better. We’re active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture, you belong here.

About the Position

Behaviours, People & Culture Provide excellence in service to our clients, insurers, & our associates Influences major clients and is seen as an expert advisor to their business. Accesses and organises associates to deliver and exceed client requirements. Develops and implements strategies to deal with difficult client situations. Implements and executes by translating strategy into action. Communicates effectively to influence others and deliver results. Provide commitment to the development of our associates Build effective team focusing on fostering Lockton culture. You must act with integrity, due care, skill and diligence placing the customer first and ensuring best outcomes and treating customers fairly and with respect. Competencies Full working coverage knowledge of all Casualty Exceptional team leadership skills, the ability to galvanise and create a cohesive team. Ability to attract the best talent. Ability to identify opportunities for business development and pursue with success. Ability build and maintain excellent business relationships with clients, insurers and associates. Ability to prepare an execute strategic direction and thought leadership. Exceptional presentation skills in both preparation and execution. Professional and tactful negotiation and persuasion skills to achieve objectives.

Job type

Experienced Professional

Workplace

In Office

Your Responsibilities

Due to a recent internal promotion we are recruiting the role of Retail Head of Casualty into the Lockton London Retail leadership team.

The Head of Casualty role will be responsible for leading the Casualty Placement team. The role will define and execute the long-term strategy for the Casualty Placement team, responsible for driving strategic growth and exceptional client service. This role leverages extensive expertise in casualty insurance to develop and manage complex accounts, manage the team, and drive team efficiency through innovative solutions. The Head of Casualty will also continuing to develop senior insurer relationships for the benefit of our clients and the LLP.

Qualifications

Leadership and Development:

Manage Casualty placement brokers, providing guidance on programme analysis, negotiation strategies, cover guidance and optimisation of innovative programme structure.

Develop the Casualty team in offering constructive feedback and enhancing professional development taking all management responsibilities and supporting team with development of objectives, 3-5 year planning etc.

Provide constructive feedback and coaching on specific client situations or challenges.

Build and drive training on best practices, technical expertise & softer skills to the benefit of the team & wider Lockton.

Manage workloads, accountability and responsibilities for Casualty Placement

Strategy

Actively contribute to the Retail strategy of Placement – including identifying and executing on opportunities for revenue growth, margin improvement and process improvement to support the growth of the Retail business.
Partner closely with Head of Property to align strategic approach across the Placement teamSupport Head of Placement providing critical thinking around strategic direction, operational efficiencies, and general enhancements to continue to drive excellence within the team.
Partner with Producers to support New Business and RetentionHold senior insurer relationships for the benefit of our clients and the LLP.
Work closely with Market Management team to support strategic insurer relationships.Support MMG strategy, namely surveys and insurer pipelining.
Work closely with the Producers and Service teams to lead the development and execution of strategic programme reviews
Collaborate with Risk Practices across the LLP to drive innovation.

Equal Opportunity Statement

Lockton Companies is proud to provide everyone an equal opportunity to grow and advance. We are committed to an inclusive culture and environment where our people, clients and communities are treated with respect and dignity.

At Lockton, supporting diversity, equity and inclusion is ingrained in our values, and we believe that we are at our best when we fully embrace everyone. We strive to cultivate a caring culture that learns from, celebrates and thrives because of our breadth of differences. As such, we recognize that recruiting, developing and retaining people with diverse backgrounds and experiences is vital and enabling our people to thrive personally and professionally is critical to our long-term success.

About Lockton

Lockton is the largest privately held independent insurance brokerage in the world. Since 1966, our independence has allowed us to serve our clients, take care of our people and give back to our communities. As such, our 10,000+ Associates doing business in over 100 countries are empowered to do what’s right every day.

At Lockton, we believe in the power of all people. You belong at Lockton.

How We Will Support You

At Lockton, we empower you to be true to yourself in all that you do. Your success is our success, and we provide opportunities to help you grow and create a rewarding career path, however you envision it.

We are ready to meet you where you are today, and as your needs change over time. In addition to industry-leading health insurance, we offer additional options to support your overall health and wellbeing.

Learn more about your Lockton experience

No Agencies Please

Any Employment Agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of Lockton Companies, Inc. Lockton Companies will have the right to hire that applicant at its discretion and without any fee owed to the submitting Employment Agency, person or entity. Employment Agencies, who have fee Agreements with Lockton Companies must submit applicants to the designated Lockton Companies Employment Coordinator to be eligible for placement fees.

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