Facilities & Binders Account Manager

London, United Kingdom

003707

Apply now

London, United Kingdom

003707

Apply now

Working at Lockton

At Lockton, we’re passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented and always striving to make ourselves and those around us better. We’re active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture, you belong here.

Job type

Experienced Professional

Workplace

Hybrid

Your Responsibilities

Lockton Specialty

Lockton Specialty is a globally connected team of insurance experts extensively covering a diverse range of product lines and industry sectors, spanning across Crisis Management, Cyber, Entertainment, Management Liabilities and Wholesale Property & Casualty. By embracing client challenges as our own, we equip clients with an extensive range of bespoke risk solutions to help drive their business to be safer, smarter and more successful.

Facilities & Binders Account Manager – What is involved?

As an Account Manager you will work with the Broking and Account Management teams across the Specialty business to service and support on binder and facility business across a range of business lines and geographical locations.

You will be responsible for producing and managing bordereaux, drafting facility contracts and endorsements, working with the TSG processing team to manage queries, and working with the IBA accounts team to ensure prompt processing and payment of premium.

Qualifications

What Experience Should You Have?

Previous experience of working in a bordereaux processing role would be highly beneficial
Knowledge of facility contracts, slips and endorsements would be highly beneficial
Experience of working in a similar technical insurance support or processing role would be highly beneficial
Knowledge of Lloyd’s market systems Atlas and DCOM would be beneficial
Strong written and verbal communication skills are required

What can we offer you?

Since its foundation in 1966 Lockton has grown to become one of the world’s largest privately held independent Insurance companies by helping clients achieve their business objectives. Today with more than 13,000 Associates in over 125 offices worldwide, Lockton’s dynamic and innovative organisation truly embraces its uncommonly independent status.

With over $4bn in Global revenue, our 94% client retention rate and 13% organic growth speak for themselves.

Equal Opportunity Statement

Lockton Companies is proud to provide everyone an equal opportunity to grow and advance. We are committed to an inclusive culture and environment where our people, clients and communities are treated with respect and dignity.

At Lockton, supporting diversity, equity and inclusion is ingrained in our values, and we believe that we are at our best when we fully embrace everyone. We strive to cultivate a caring culture that learns from, celebrates and thrives because of our breadth of differences. As such, we recognize that recruiting, developing and retaining people with diverse backgrounds and experiences is vital and enabling our people to thrive personally and professionally is critical to our long-term success.

About Lockton

Lockton is the largest privately held independent insurance brokerage in the world. Since 1966, our independence has allowed us to serve our clients, take care of our people and give back to our communities. As such, our 13,100+ Associates doing business in over 155 countries are empowered to do what’s right every day.

At Lockton, we believe in the power of all people. You belong at Lockton.

How We Will Support You

At Lockton, we empower you to be true to yourself in all that you do. Your success is our success, and we provide opportunities to help you grow and create a rewarding career path, however you envision it.

We are ready to meet you where you are today, and as your needs change over time. In addition to industry-leading health insurance, we offer additional options to support your overall health and wellbeing.

Learn more about your Lockton experience

No Agencies Please

Any Employment Agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of Lockton Companies, Inc. Lockton Companies will have the right to hire that applicant at its discretion and without any fee owed to the submitting Employment Agency, person or entity. Employment Agencies, who have fee Agreements with Lockton Companies must submit applicants to the designated Lockton Companies Employment Coordinator to be eligible for placement fees.

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September 24, 2025

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Lockton is proud to be recognized as one of Glassdoor’s Best-Led Companies of 2025, a list that honors leadership teams who are redefining the employee experience. This elite recognition is based entirely on voluntary and anonymous employee reviews, making it a true reflection of how Lockton Associates perceive leadership across the company. Glassdoor’s selection highlights companies whose leaders: Embody the company’s mission and culture Communicate transparently, especially in times of uncertainty Remain accessible and visible to their teams Prioritize employee well-being At Lockton, leadership is more than strategy; it’s about showing up for our people. In Associates reviews, our leaders are consistently described as approachable, high-quality, supportive, and genuinely caring. Lockton is a place that truly empowers its people to innovate and create. The company operates with strong foundational values and moves with impressive speed and agility. The leadership team, along with colleagues across the board, brings genuine energy, passion, and care to everything they do. It’s an environment where you feel supported and inspired. --Glassdoor review by a current Associate Our caring culture starts at the top. Ron Lockton, Chairman and CEO, holds a 96% approval rating on Glassdoor, a reflection of his authentic leadership style and unwavering commitment to Lockton’s people-first culture. The leadership team at Lockton is truly inspiring. Their guidance, approachability, and commitment to employees' well-being create a positive atmosphere where everyone feels motivated to contribute their best. --Glassdoor review by a former Associate This honor follows another major milestone earlier this year, when Lockton was named a Best Managed Company by Deloitte for the fifth consecutive year—further validating our commitment to operational excellence, strategic vision, and a culture that puts people first. Lockton is honored to be among the 50 companies setting the standard for exceptional leadership.

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Lockton has pledged $1 million to support the Spencer Educational Foundation. The contribution, which will advance the Foundation’s mission of supporting the next generation of risk management and insurance professionals, was announced at the Foundation’s annual Funding Their Future Gala, which generated more than $1.9 million, a new high-water mark. Underscoring the firm’s commitment to talent development, Lockton U.S. President Tim Ryan said the contribution will further bolster the Foundation’s ability to provide scholarships, internships, and experiential learning grants. Ryan was the honoree at the Gala, which was held Sept. 18 in New York. “For decades, Spencer has played a critical role in preparing students for meaningful careers in our industry,” said Ryan. “Speaking with several Spencer Scholars was the highlight of the night. Some are the first in their families to attend college. Some are working multiple jobs to pay for school. Their determination is inspiring, and it reminds us that our role isn’t just about financial support—it’s about showing up with our time, our mentoring, and real-world experiences that set students up for success. This is a shared responsibility, and Lockton is proud to invest in the future of our profession by supporting the Foundation’s mission.” Ryan also highlighted the industry’s ongoing need to attract and develop talent with a wide range of skills. “Insurance offers a broad and rewarding set of career paths,” he said. “The more we can arm students with experience, access, and support early in their careers, the stronger our industry will be in the years to come.” Lockton has a long-standing partnership with Spencer. In 2004, following the passing of Lockton’s founder, the firm established the John T. Lockton Memorial Scholarship to honor his legacy and create opportunities for students entering the field of insurance. Since then, Lockton has contributed nearly $1 million in scholarships, along with mentoring and programming support. “The results of this year’s Gala demonstrate the industry’s unwavering dedication to cultivate future talent,” said Johnell Holly, SVP at FM and Chair of the Spencer Board of Directors. “Lockton’s generous contribution on top of our Gala fundraising result amplifies the impact of these efforts and enables Spencer to expand its programming to meet the increasing needs of students and educators and to promote careers in insurance.” Close to 600 senior insurance executives attended the Funding Their Future Gala to celebrate Spencer’s mission and invest in the talent pipeline critical to the industry’s long-term success. With 87 cents of every dollar spent on programs that advance the mission, Spencer proudly focuses all efforts on the development of insurance industry talent. For additional information about the Spencer Educational Foundation and opportunities to contribute, please visit www.spencered.org.

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Lockton Recognized a...

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Lockton Named a Best...

We've done it again! For the 17th consecutive year, Lockton has been named one of the Best Places to Work in Insurance. This recognition reflects our ongoing commitment to creating a workplace where Associates feel empowered, supported, and inspired to thrive personally and professionally. As a family-owned company, our independence allows us to invest in what matters most: our people. Our award-winning culture is built on inclusion, wellness, growth, and purpose, and it's shaped every day by our incredible Associates and leadership. From generous benefits to long-term career development, Lockton fosters a stable, innovative, and people-first environment. A culture of empowerment and inclusion Whether you're just starting your career or are a seasoned professional, we provide the tools and support to help you grow—professionally and personally. Our culture is rooted in authenticity, inclusion, and empowerment. Associates are encouraged to bring their whole selves to work, and the company actively supports this through Associate Resource Groups, DEI Councils, and inclusive leadership initiatives. Making a real impact Our people-centered culture shines through in the everyday experiences of our Associates. Whether through volunteering initiatives, mentorship programs, or leadership development, we encourage our people to pursue purpose alongside performance. Our commitment to impact goes beyond business—it's about creating space for individuals to thrive and give back in ways that matter most to them. Work-life balance and best-in-class benefits We understand that life doesn't stop when work begins. With flexible work arrangements, industry-leading health insurance, wellness programs, and a strong emphasis on mental health, we ensure that Associates can maintain a healthy balance. Career growth and development From early career programs to leadership development, we invest heavily in our people. Associates have access to professional training, mentorship, and global opportunities across more than 140 offices worldwide. The entrepreneurial spirit at Lockton means our people are empowered to innovate, lead, and make a real impact. Join a company that puts people first If you're looking for a workplace that values your voice, supports your growth, and celebrates your individuality, look no further. Explore opportunities and discover what makes life at Lockton so special. About Best Places to Work Best Places to Work in Insurance, an annual feature presented by Business Insurance and Best Companies Group, lists the agents, brokers, insurance companies, and other providers with the highest employee engagement and satisfaction levels. Best Companies Group identifies the leading employers in the insurance industry by conducting a free two-part assessment of each company. The first part is a questionnaire completed by the employer about company policies, practices, and demographics. The second part is a confidential employee survey on engagement and satisfaction.