Role Overview

The Client Executive role within our healthcare team will focus on delivering specialist insurance advice and account leadership to large complex clients in the healthcare and social care space.

This role is responsible for leading UK and multinational complex cross class programmes, acting as a trusted adviser to senior stakeholders, and ensuring robust risk transfer solutions across healthcare‑specific exposures such as clinical negligence, medical malpractice, employers’ and public liability, professional indemnity, and wider casualty risks. This role will be managing a large social care and assisted living portfolio which includes several high profile healthcare brands across the UK.

As the team continues to grow, this experienced hire will support key clients while collaborating closely with Lockton’s Healthcare, Casualty, and Claims specialists across the UK and internationally.

Lockton’s long‑standing experience in the healthcare and casualty markets enables us to deliver tailored, compliant and innovative insurance solutions that respond to the operational, regulatory and reputational risks faced by healthcare and care‑based organisations.

Key Responsibilities:

• Generation of client relationships: Identify and engage new Healthcare & Casualty business opportunities, generating new client relationships for Lockton.
• Strategic Account Direction: Develop and execute strategic risk and insurance plans tailored to the needs of clients’ clinical, operational and governance risk profiles., addressing fast-evolving exposures
•  Global Collaboration: Mobilise expertise from Lockton’s casualty specialists, analytics teams, and international broking hubs to provide cohesive, value-enhancing support
•  Client Engagement: Act as the primary client lead for casualty‑driven placements including clinical negligence, medical malpractice, employers’ liability, public liability and associated professional risks.
• Stakeholder Collaboration: Coordinate with Lockton’s specialist Healthcare, Casualty, Claims, Risk Management and Analytics teams to deliver joined‑up client solutions.
• RFP & Proposal Management: Produce high-quality RFP responses and client proposals, leveraging global capabilities, benchmarking, and market intelligence from key regions
• Stakeholder and Board Engagement:  Management and chairing of client meetings, including senior stakeholder and board‑level engagement.

Key behaviours:

• Expert understanding of Healthcare and Casualty classes of business, including clinical negligence, medical malpractice, employers’ and public liability, and professional risks.
• Strong awareness of healthcare and social care regulatory environments and associated insurance implications.
• Proven ability to identify and convert business development opportunities within healthcare and casualty markets.
• Ability to build and maintain strong relationships with healthcare providers, insurers, underwriters and professional advisers.
• Ability to develop and execute strategic account plans and provide sector‑relevant thought leadership.
• Strong leadership skills with the ability to delegate and coordinate multidisciplinary service teams.
• Exceptional presentation skills, both in preparation and delivery, to senior and board‑level audiences.
• Professional, credible and tactful negotiation skills, particularly in casualty‑driven insurance placements.