Marketing Operations Manager
London, United Kingdom
004083
Working at Lockton
At Lockton, we’re passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented and always striving to make ourselves and those around us better. We’re active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture, you belong here.
About the Position
Job type
Experienced Professional
Workplace
Hybrid
Your Responsibilities
Lockton’s Marketing department is an integrated team of divisional marketing, communications and design specialists who act as trusted advisors, creating and implementing strategic marketing plans and activities that support business objectives.
Our specialist expertise include advertising, design, copywriting, thought leadership, digital, communications and client document support (such as for tenders). We partner with Lockton’s broking divisions to tailor strategies that enable commercial success – there is no ‘one-size-fits-all’ approach to marketing at Lockton.
About the position
The Marketing Operations Manager is responsible for planning, coordinating, and delivering of key marketing projects on time, on brief, and on budget.
Acting as the connective tissue across the Marketing team, this role ensures that large-scale projects are managed effectively, with clear processes, project timelines, and RACI frameworks in place to support excellent delivery, accountability and cross-team collaboration.
A key purpose of this role is to enable the Marketing team to focus on their specialist work by taking ownership of the project management infrastructure, ensuring individuals are not required to manage complex project delivery alongside their day-to-day responsibilities.
You will serve as the team's champion for Monday.com, ensuring the platform is configured effectively and adopted consistently across Marketing.
Alongside project delivery, the role will support workflow and resource planning, ensuring briefs are clear, deadlines are met, and the team remains focused on what matters most.
Key responsibilities include:
- Project delivery
- Co-ordination and communication
- Risk and performance
- Workflow and planning
- Monday.com owner
Qualifications
You should have the following experience:
- Experience in marketing operations, project coordination, campaign delivery, or similar roles within an agency or in-house environment
- Strong hands-on experience using Monday.com or similar project management and workflow platforms
- Highly organised with experience managing multiple projects, stakeholders, and deadlines in a fast-paced, collaborative environment
- A proactive, solutions-focused mindset, strong problem-solving skills, and a genuine interest in marketing operations and workflow transformation
- Understanding of integrated campaign development and the workflows required to deliver across creative, digital, comms, and content channels
- Experience within B2B financial services is desirable
Equal Opportunity Statement
Lockton Companies is proud to provide everyone an equal opportunity to grow and advance. We are committed to an inclusive culture and environment where our people, clients and communities are treated with respect and dignity.
At Lockton, supporting diversity, equity and inclusion is ingrained in our values, and we believe that we are at our best when we fully embrace everyone. We strive to cultivate a caring culture that learns from, celebrates and thrives because of our breadth of differences. As such, we recognize that recruiting, developing and retaining people with diverse backgrounds and experiences is vital and enabling our people to thrive personally and professionally is critical to our long-term success.
About Lockton
Lockton is the largest privately held independent insurance brokerage in the world. Since 1966, our independence has allowed us to serve our clients, take care of our people and give back to our communities. As such, our 13,100+ Associates doing business in over 155 countries are empowered to do what’s right every day.
At Lockton, we believe in the power of all people. You belong at Lockton.
How We Will Support You
At Lockton, we empower you to be true to yourself in all that you do. Your success is our success, and we provide opportunities to help you grow and create a rewarding career path, however you envision it.
We are ready to meet you where you are today, and as your needs change over time. In addition to industry-leading health insurance, we offer additional options to support your overall health and wellbeing.
No Agencies Please
Any Employment Agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of Lockton Companies, Inc. Lockton Companies will have the right to hire that applicant at its discretion and without any fee owed to the submitting Employment Agency, person or entity. Employment Agencies, who have fee Agreements with Lockton Companies must submit applicants to the designated Lockton Companies Employment Coordinator to be eligible for placement fees.
Similar Vacancies
View allLife at Lockton

March 10, 2026

February 3, 2026

January 21, 2026

January 13, 2026