Office Services Coordinator
St. Louis, United States of America
Administration
2400K9
Working at Lockton
At Lockton, we’re passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented and always striving to make ourselves and those around us better. We’re active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture, you belong here.
Business unit
Midwest Series
Schedule
Full-time
Job type
Standard
Workplace
In Office
Your Responsibilities
The Office Services Coordinator is a very active, dynamic position- a “jack of all trades”. This position will help provide and maintain high service in all functional areas: Reception, Printing, Shipping and Mailing, Supplies, Hospitality, Record management and Facility maintenance.
Essential Duties
- Be a positive representative of Lockton in the office and community.
- Responsible for hospitality; maintaining and organizing all hospitality supplies and locations. Maintains meeting rooms and shared areas. Assists with meeting set up and clean up as needed, monitors meeting room schedules. Monitors and responds to team mailbox requests.
- Fills supply requests and maintains supplies in all areas.
- Monitors new hire email alerts, prepares and ships welcome boxes to new Associates.
- Assists with printing/binding requests as needed. Monitors Print request mailbox and takes lead to cover absences.
- Assists in sorting and directing incoming mail and deliveries as needed. Assists in gathering and processing any outgoing mail.
- Maintains facility oversight - reports any issues and places maintenance requests as needed.
- Provides reception phone coverage, for breaks and PTO. Monitors reception desk and lobby entrance for reception breaks/absences.
- Follows and monitors all department procedures and practices. Responsible for providing excellent customer service to all Producers, Associates, visitors, guests, and vendors.
Qualifications
- Some Higher education phone/office experience preferred.
- Multi line phone/Reception experience preferred; ability to hear and speak clearly
- Strong knowledge of Microsoft Office suite (Word, Outlook, Excel, and PowerPoint).
- Ability to work independently.
- Effective communication skills, problem solving & customer service skills.
- Ability to communicate in a positive manner to contribute to a cohesive, pleasant work environment.
- Organization and time management skills to prioritize heavy workloads to meet time-sensitive deadlines.
- Ability to be a team player, share responsibilities, seek guidance and assistance from other team members as needed.
- Physically able to lift 50 lbs, use a dolly/hand cart, and kneel to maintain office equipment as needed, and move quickly throughout the office.
- Ability to communicate professionally with internal clients and external vendors and develop strong working relationships.
Equal Opportunity Statement
Lockton Companies is proud to provide everyone an equal opportunity to grow and advance. We are committed to an inclusive culture and environment where our people, clients and communities are treated with respect and dignity.
At Lockton, supporting diversity, equity and inclusion is ingrained in our values, and we believe that we are at our best when we fully embrace everyone. We strive to cultivate a caring culture that learns from, celebrates and thrives because of our breadth of differences. As such, we recognize that recruiting, developing and retaining people with diverse backgrounds and experiences is vital and enabling our people to thrive personally and professionally is critical to our long-term success.
About Lockton
Lockton is the largest privately held independent insurance brokerage in the world. Since 1966, our independence has allowed us to serve our clients, take care of our people and give back to our communities. As such, our 10,000+ Associates doing business in over 100 countries are empowered to do what’s right every day.
At Lockton, we believe in the power of all people. You belong at Lockton.
How We Will Support You
At Lockton, we empower you to be true to yourself in all that you do. Your success is our success, and we provide opportunities to help you grow and create a rewarding career path, however you envision it.
We are ready to meet you where you are today, and as your needs change over time. In addition to industry-leading health insurance, we offer additional options to support your overall health and wellbeing.
No Agencies Please
Any Employment Agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of Lockton Companies, Inc. Lockton Companies will have the right to hire that applicant at its discretion and without any fee owed to the submitting Employment Agency, person or entity. Employment Agencies, who have fee Agreements with Lockton Companies must submit applicants to the designated Lockton Companies Employment Coordinator to be eligible for placement fees.
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