Benefits Specialist
Kansas City, United States of America
Client Services
24019F
Working at Lockton
At Lockton, we’re passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented and always striving to make ourselves and those around us better. We’re active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture, you belong here.
Business unit
Founders Series
Schedule
Full-time
Job type
Standard
Workplace
In Office
Your Responsibilities
Job Duties and Responsibilities:
- Provides professional, administrative support for the Medical, Dental, Vision, Spending accounts,
- STD/LTD, and voluntary benefits (critical illness, hospital indemnity and accident).
- Responsible for researching benefit plans, communicating with employees and resolving any
benefit-related issues. - Assist employees regarding benefit claim issues and plan changes.
- Provides excellent customer service by responding via phone and email to a variety of questions
and concerns. - Performs daily administrative tasks including responding to emails and phone calls, processing
qualified life events, reviewing, entering, and approving information in the HRIS system. - Document and maintain administrative procedures for assigned benefit processes.
- Develop communications on new plans and policies and communicate new plans, policies as
required to employees and HR. - Coordinate annual open enrollment activities; reviews the latest benefit details, can communicate
details to answer questions and understand eligibility and enrollment process. - Attends and participates in professional group meetings; stays abreast of new trends and
innovations in the field of benefit administration. - Exercise judgment and discretion in seeking advice to ensure compliance with federal laws such as
- ERISA, HIPAA, COBRA and state laws in regard to the multiple states in which our clients do
business.
Qualifications
Qualifications and Skills:
- Strong written and verbal communication skills and ability to communicate with a diverse client
population, both internal and external, to relay accurate, appropriate and timely information. - Strong organizational skills, strict attention to detail and ability to multitask.
- Proficient in Microsoft Office products, HRIS systems, Carrier systems.
- Ability to work both independently and as part of a team required.
- Strong interpersonal skills and collaborate with other departments and external partners/vendors.
- Work under steady pressure with frequent interruptions and a high degree of contact by phone,
email or in-person. - Ability to be flexible in a dynamic work environment.
- Exercise good judgment and maintain confidentiality in maintaining critical and sensitive
information, records, and reports. - Familiar with carrier administration systems (BCBS, UHC, Cigna, Delta Dental) and understanding of
connection between benefits admin system and the carrier. - Positive attitude and reliable teammate.
Education and Experience:
- BS in Business Administration, HR or related field and/or years of experience equivalent
- A minimum of two years of benefits administration experience primarily in the areas of health, new
employee onboarding and annual open enrollment. - Management or leadership experience is a plus.
Equal Opportunity Statement
Lockton Companies is proud to provide everyone an equal opportunity to grow and advance. We are committed to an inclusive culture and environment where our people, clients and communities are treated with respect and dignity.
At Lockton, supporting diversity, equity and inclusion is ingrained in our values, and we believe that we are at our best when we fully embrace everyone. We strive to cultivate a caring culture that learns from, celebrates and thrives because of our breadth of differences. As such, we recognize that recruiting, developing and retaining people with diverse backgrounds and experiences is vital and enabling our people to thrive personally and professionally is critical to our long-term success.
About Lockton
Lockton is the largest privately held independent insurance brokerage in the world. Since 1966, our independence has allowed us to serve our clients, take care of our people and give back to our communities. As such, our 10,000+ Associates doing business in over 100 countries are empowered to do what’s right every day.
At Lockton, we believe in the power of all people. You belong at Lockton.
How We Will Support You
At Lockton, we empower you to be true to yourself in all that you do. Your success is our success, and we provide opportunities to help you grow and create a rewarding career path, however you envision it.
We are ready to meet you where you are today, and as your needs change over time. In addition to industry-leading health insurance, we offer additional options to support your overall health and wellbeing.
No Agencies Please
Any Employment Agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of Lockton Companies, Inc. Lockton Companies will have the right to hire that applicant at its discretion and without any fee owed to the submitting Employment Agency, person or entity. Employment Agencies, who have fee Agreements with Lockton Companies must submit applicants to the designated Lockton Companies Employment Coordinator to be eligible for placement fees.
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