Operations Analyst

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Plano, Texas, United States of America

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Client Services

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2401ZP

Apply now

Operations Analyst

Location Icon

Plano, Texas, United States of America

Bag Icon

Client Services

Profile Icon

2401ZP

Apply now
Working at Lockton

At Lockton, we’re passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented and always striving to make ourselves and those around us better. We’re active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture, you belong here.

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About the Position

Lockton is a global professional services firm with 6,500 Associates who advise clients on protecting their people, property and reputations. Lockton has grown to become the world's largest privately held, independent insurance broker by helping clients achieve their business objectives. To see the latest insights from Lockton's experts, check Lockton Market Update.

A few of the reasons Associates love working at Lockton include:

  • Opportunities for growth and advancement, including paid training and professional development
  • 12-week paid parental leave
  • A huge emphasis on community involvement
  • Frequent athletic and wellness events
  • Incredibly generous rewards; US Associates receive a Rolex for their 10 year anniversary!
Business unit

Lockton-Dunning Series

Schedule

Full-time

Job type

Standard

Workplace

In Office

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Your Responsibilities

Lockton Dunning Benefits is currently seeking a dedicated, organized and pro-active Operations Analyst  to provide technical and operational support within the Integrated Absence Solutions (IAS) practice. The ideal candidate will demonstrate a high level of professionalism; possess the ability to work well in a fast-paced environment and the flexibility to easily adapt to changing priorities.  

Responsibilities 
•    Act as a liaison between IAS Team and other functional business divisions both internal (Marketing and Finance) and external (Carrier Partners)
•    Assist with the execution of large projects
•    Assist in the creation of content and visualizations for presentation materials 
•    Interpret business data to create reports and other deliverables as needed
•    Assess evolving business ideas and liaise within the organization to develop solutions
•    Communicate recommendations for improving business operations
•    Identify and communicate with key stakeholders
•    Maintain documentation regarding various projects, processes and operations
•    Collaborate with project managers and cross-functional teams
•    Evaluate features, functions, software and the like, that may further support the business 
•    Other assignments as required 

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Qualifications

Requirements 
•    A Bachelor’s Degree in a Business or Finance-related field or equivalent business experience 
•    Strong financial and analytical skills
•    Excellent customer service skills with the ability to develop strong relationships with team members and external contacts 
•    Organizational and time management skills to prioritize heavy workloads and meet time sensitive deadlines.
•    Strong verbal, written, and interpersonal skills to interact with associates, clients and vendors at all levels 
•    Ability to work in a fast-paced environment and multi-task effectively
•    Proficient in MS Word, Excel and PowerPoint and ability to learn other programs as required
•    Handles confidential information in the best interest of both client and company

Equal Opportunity Statement

Lockton Companies is proud to provide everyone an equal opportunity to grow and advance. We are committed to an inclusive culture and environment where our people, clients and communities are treated with respect and dignity.

At Lockton, supporting diversity, equity and inclusion is ingrained in our values, and we believe that we are at our best when we fully embrace everyone. We strive to cultivate a caring culture that learns from, celebrates and thrives because of our breadth of differences. As such, we recognize that recruiting, developing and retaining people with diverse backgrounds and experiences is vital and enabling our people to thrive personally and professionally is critical to our long-term success.

About Lockton

Lockton is the largest privately held independent insurance brokerage in the world. Since 1966, our independence has allowed us to serve our clients, take care of our people and give back to our communities. As such, our 10,000+ Associates doing business in over 100 countries are empowered to do what’s right every day.

At Lockton, we believe in the power of all people. You belong at Lockton.

How We Will Support You

At Lockton, we empower you to be true to yourself in all that you do. Your success is our success, and we provide opportunities to help you grow and create a rewarding career path, however you envision it.

We are ready to meet you where you are today, and as your needs change over time. In addition to industry-leading health insurance, we offer additional options to support your overall health and wellbeing.

Learn more about your Lockton experience

No Agencies Please

Any Employment Agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of Lockton Companies, Inc. Lockton Companies will have the right to hire that applicant at its discretion and without any fee owed to the submitting Employment Agency, person or entity. Employment Agencies, who have fee Agreements with Lockton Companies must submit applicants to the designated Lockton Companies Employment Coordinator to be eligible for placement fees.

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Lockton recognized a...
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