Leave Coordinator - Raleigh, NC
UNC Health - NC, North Carolina, United States of America
Client Services
26001I
Leave Coordinator - Raleigh, NC
UNC Health - NC, North Carolina, United States of America
Client Services
26001I
Working at Lockton
At Lockton, we’re passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented and always striving to make ourselves and those around us better. We’re active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture, you belong here.
About the Position
The Leave Benefits Coordinator operates onsite with our client to provide Leave of Absence support services to the client’s Human Resources department and employees. Responsibilities include direct employee support and various client-specific administrative duties related to Leave of Absence.
Your Responsibilities
At BCInsourcing, we believe our people are our greatest strength. We strive to hire individuals from diverse backgrounds because different perspectives make us stronger, more innovative, and better equipped to serve others. If you are passionate about helping people and enjoy being part of a dynamic, team-oriented environment, you’ll feel right at home here.
BCInsourcing, a Lockton Company, is one of the nation’s leading benefit communication firms. Headquartered in Kansas City, we deliver customized benefit communication and administrative services to employees across the United States, partnering closely with our clients’ HR departments to support both organizations and their employees.
Location: This position is onsite at UNC Health in Raleigh, NC, Monday - Friday.
ESSENTIAL FUNCTIONS
- Employee Service and Support: Develops a detailed understanding and in-depth working knowledge of all employer-sponsored benefit plans and leave of absence programs; responds to employee and carrier inquiries in a timely manner; investigates and resolves leave-related concerns; supports leave of absence email inbox and/or contact center, as assigned; acts as a liaison between the client’s HR department, employees, BCInsourcing, and benefit carriers
- Administrative Service and Support: Completes various administrative leave-related duties, as assigned by client and BCInsourcing; based on client needs, duties may include (but are not limited to) processing of leave of absence and return-to-work requests; auditing of leave data; billing administration; leave and disability claim support
- Attendance: Regular attendance is required. Hours may fluctuate during open enrollment periods and special projects in order to meet the needs of the client, including extended work hours, evenings, and weekends
- Performs all other tasks as assigned
Qualifications
REQUIRED EDUCATION AND EXPERIENCE
- High School Diploma/GED equivalent.
- Must have a minimum of 2 years of leave administration experience to be considered; demonstrated extensive knowledge of the leave requirements and other legal protections afforded by the FMLA, ADA, and other applicable laws to be considered.
- Excellent organizational skills and demonstrated ability to pay close attention to detail.
- Proven proficiency with Microsoft Office, including MS Excel.
- Demonstrated articulate verbal and interpersonal communication skills.
- Professional experience demonstrating superior customer service skills while multitasking and working under pressure of deadlines.
- Professional experience demonstrating self-motivation and result-driven outcomes with little to no supervision.
- Proven experience following a step-by-step process while using analytical and deductive reasoning to produce positive and accurate outcomes.
PREFERRED EDUCATION AND EXPERIENCE
- Bachelor’s Degree or equivalent combination of education, training, or experience
Total Rewards Summary
We offer a comprehensive total rewards package designed to support the health, financial well-being, and professional growth of our employees.
• Paid training and ongoing professional development
• Company-provided equipment
• Comprehensive medical, dental, and vision coverage, including a wellness program
• Additional voluntary benefit options
• 100% employer-paid benefits
• 401(k) retirement plan with company match
• Pet insurance
• Immediate vacation accrual
• Paid holidays, effective upon hire, including:
– 11 company-observed holidays
– 2 floating holidays
– 2 personal days
– 2 volunteer days
• Employee referral bonus program
Compensation
The starting hourly pay range for this position is $26.44 – $31.25 per hour.
The listed hourly range represents the anticipated minimum and maximum compensation for this position. Actual pay will be determined based on a variety of job-related factors, including but not limited to the selected candidate’s skills, experience, qualifications, licensure, and internal equity. In most cases, new hires are not brought in at the top of the range, as compensation decisions are evaluated based on the specific circumstances of each hire.
Equal Opportunity Statement
Lockton Companies is proud to provide everyone an equal opportunity to grow and advance. We are committed to an inclusive culture and environment where our people, clients and communities are treated with respect and dignity.
At Lockton, supporting diversity, equity and inclusion is ingrained in our values, and we believe that we are at our best when we fully embrace everyone. We strive to cultivate a caring culture that learns from, celebrates and thrives because of our breadth of differences. As such, we recognize that recruiting, developing and retaining people with diverse backgrounds and experiences is vital and enabling our people to thrive personally and professionally is critical to our long-term success.
About Lockton
Lockton is the largest privately held independent insurance brokerage in the world. Since 1966, our independence has allowed us to serve our clients, take care of our people and give back to our communities. As such, our 13,100+ Associates doing business in over 155 countries are empowered to do what’s right every day.
At Lockton, we believe in the power of all people. You belong at Lockton.
How We Will Support You
At Lockton, we empower you to be true to yourself in all that you do. Your success is our success, and we provide opportunities to help you grow and create a rewarding career path, however you envision it.
We are ready to meet you where you are today, and as your needs change over time. In addition to industry-leading health insurance, we offer additional options to support your overall health and wellbeing.
No Agencies Please
Any Employment Agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of Lockton Companies, Inc. Lockton Companies will have the right to hire that applicant at its discretion and without any fee owed to the submitting Employment Agency, person or entity. Employment Agencies, who have fee Agreements with Lockton Companies must submit applicants to the designated Lockton Companies Employment Coordinator to be eligible for placement fees.
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