Product Owner - Digital Office

Kansas City, Missouri, United States of America

Information Technology

26003V

Apply now

Kansas City, Missouri, United States of America

Information Technology

26003V

Apply now

Working at Lockton

At Lockton, we’re passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented and always striving to make ourselves and those around us better. We’re active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture, you belong here.

About the Position

Lockton is a global professional services firm with 6,500 Associates who advise clients on protecting their people, property and reputations. Lockton has grown to become the world's largest privately held, independent insurance broker by helping clients achieve their business objectives. To see the latest insights from Lockton's experts, check Lockton Market Update.

A few of the reasons Associates love working at Lockton include:

Opportunities for growth and advancement, including paid training and professional development
12-week paid parental leave
A huge emphasis on community involvement
Frequent athletic and wellness events
Incredibly generous rewards; US Associates receive a Rolex for their 10 year anniversary!

Business unit

Lockton Management, LLC

Schedule

Full-time

Lockton Benefits Offerings

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Workplace

In Office

Your Responsibilities

• Own the vision, roadmap, and delivery of the company’s Digital Office ecosystem, enabling employees to work efficiently, securely, and collaboratively across tools and platforms.
• Act as the primary bridge between business stakeholders, IT, and delivery teams to ensure digital workplace solutions meet real user needs and strategic goals.

Key Responsibilities
• Define and communicate the product vision, strategy, and roadmap for Digital Office capabilities (e.g., collaboration tools, intranet, workflow automation, knowledge management).
• Serve as the primary owner of the Digital Office product backlog; write, refine, prioritize, and accept user stories.
• Partner with business leaders, HR, IT, Security, and end users to gather requirements and translate them into clear product outcomes.
• Prioritize initiatives based on business value, user impact, technical feasibility, and strategic alignment.
• Lead backlog grooming, sprint planning, reviews, and retrospectives in collaboration with Agile delivery teams.
• Ensure a strong employee experience by advocating for usability, accessibility, and adoption across all Digital Office solutions.
• Measure product success using KPIs such as adoption, engagement, productivity gains, and user satisfaction.
• Manage dependencies and integrations across digital workplace tools and enterprise platforms.
• Act as the primary decision-maker on scope, trade-offs, and release readiness.
• Communicate progress, risks, and roadmap updates clearly to stakeholders and leadership.
• Champion continuous improvement by incorporating user feedback, analytics, and industry best practices.

Qualifications

• Experience as a Product Owner, Product Manager, or similar role in digital workplace, enterprise software, or internal platforms.
• Strong understanding of Agile/Scrum methodologies and product lifecycle management.
• Experience working with collaboration platforms, productivity tools, or enterprise SaaS solutions.
• Ability to translate complex business needs into actionable product requirements.
• Excellent stakeholder management, communication, and facilitation skills.
• Data-driven mindset with experience defining and tracking product metrics.

Preferred Qualifications
• Experience with Digital Office or Digital Workplace platforms (e.g., collaboration, intranet, document management, workflow tools).
• Familiarity with change management and user adoption strategies.
• Experience working in regulated or security-conscious environments.
• Product Owner or Agile certification (CSPO, SAFe POPM, or similar).

Key Competencies
• Customer- and employee-centric mindset
• Strategic thinking with strong execution focus
• Comfort making decisions amid ambiguity
• Strong collaboration and influence skills
• Continuous improvement orientation

#LI-RS

Equal Opportunity Statement

Lockton Companies is proud to provide everyone an equal opportunity to grow and advance. We are committed to an inclusive culture and environment where our people, clients and communities are treated with respect and dignity.

At Lockton, supporting diversity, equity and inclusion is ingrained in our values, and we believe that we are at our best when we fully embrace everyone. We strive to cultivate a caring culture that learns from, celebrates and thrives because of our breadth of differences. As such, we recognize that recruiting, developing and retaining people with diverse backgrounds and experiences is vital and enabling our people to thrive personally and professionally is critical to our long-term success.

About Lockton

Lockton is the largest privately held independent insurance brokerage in the world. Since 1966, our independence has allowed us to serve our clients, take care of our people and give back to our communities. As such, our 13,100+ Associates doing business in over 155 countries are empowered to do what’s right every day.

At Lockton, we believe in the power of all people. You belong at Lockton.

How We Will Support You

At Lockton, we empower you to be true to yourself in all that you do. Your success is our success, and we provide opportunities to help you grow and create a rewarding career path, however you envision it.

We are ready to meet you where you are today, and as your needs change over time. In addition to industry-leading health insurance, we offer additional options to support your overall health and wellbeing.

Learn more about your Lockton experience

No Agencies Please

Any Employment Agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of Lockton Companies, Inc. Lockton Companies will have the right to hire that applicant at its discretion and without any fee owed to the submitting Employment Agency, person or entity. Employment Agencies, who have fee Agreements with Lockton Companies must submit applicants to the designated Lockton Companies Employment Coordinator to be eligible for placement fees.

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