Office Services Associate
Kansas City, Missouri, United States of America
Administration
2600JO
Office Services Associate
Kansas City, Missouri, United States of America
Administration
2600JO
Working at Lockton
At Lockton, we’re passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented and always striving to make ourselves and those around us better. We’re active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture, you belong here.
Business unit
Founders Series
Schedule
Full-time
Lockton Benefits Offerings
Click Here
Workplace
In Office
Your Responsibilities
POSITION DESCRIPTION
Office Services Associate will learn all aspects of the Department including sorting, opening, and delivering mail accordingly. Scanning and filing insurance documents using digital software. Maintains office supplies in mailstops. Assists with sorting/folding/mailing printed documents. Prepares outgoing mail and processes shipping requests. Ability to maintain and run printers throughout the campus. Ongoing daily assistance with in-person internal client requests.
JOB COMPETENCIES
- Skills needed include organization, time management, customer service, and problem solving.
- Manage inventory and have the ability to recognize when ordering is necessary.
- High School diploma or equivalent education.
- Ability to work in a fast-paced work environment.
- Perform quality checks of work produced.
- Physically, be able to lift materials weighing up to 50 lbs. and be able to stand for prolonged periods.
- Must be able to work with a variety of individuals at all levels of the organization and all departments.
- Must have strong written and verbal communication skills.
- Provide customer assistance by answering telephone calls and emails.
- Basic computer and technical skills required including experience in Excel and Word.
- Attention to detail with emphasis on accuracy and quality.
- Handle sensitive and/or confidential documents and information.
Qualifications
JOB RESPONSIBILITIES
- Provide customer assistance by greeting Associates/Producers in person, answering incoming calls, and emails.
- Sort mail according to department and destination and deliver to specified areas.
- Scan mail and distribute electronically utilizing ImageRight software.
- Prepare overnight mail/packages and label utilizing FedEx, UPS, and Pitney Bowes software.
- Ability to prioritize work to balance multiple projects and deadlines with minimal supervision.
- Stock floors and mail rooms with print paper and office supplies.
- Willing and able to assist in printing, sorting, binding, and records retention.
- Assist associates with Office Services requests or inquiries.
- Work short-notice overtime as needed.
- Work other duties as assigned, including support for other departments as needed.
Equal Opportunity Statement
Lockton Companies is proud to provide everyone an equal opportunity to grow and advance. We are committed to an inclusive culture and environment where our people, clients and communities are treated with respect and dignity.
At Lockton, supporting diversity, equity and inclusion is ingrained in our values, and we believe that we are at our best when we fully embrace everyone. We strive to cultivate a caring culture that learns from, celebrates and thrives because of our breadth of differences. As such, we recognize that recruiting, developing and retaining people with diverse backgrounds and experiences is vital and enabling our people to thrive personally and professionally is critical to our long-term success.
About Lockton
Lockton is the largest privately held independent insurance brokerage in the world. Since 1966, our independence has allowed us to serve our clients, take care of our people and give back to our communities. As such, our 13,100+ Associates doing business in over 155 countries are empowered to do what’s right every day.
At Lockton, we believe in the power of all people. You belong at Lockton.
How We Will Support You
At Lockton, we empower you to be true to yourself in all that you do. Your success is our success, and we provide opportunities to help you grow and create a rewarding career path, however you envision it.
We are ready to meet you where you are today, and as your needs change over time. In addition to industry-leading health insurance, we offer additional options to support your overall health and wellbeing.
No Agencies Please
Any Employment Agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of Lockton Companies, Inc. Lockton Companies will have the right to hire that applicant at its discretion and without any fee owed to the submitting Employment Agency, person or entity. Employment Agencies, who have fee Agreements with Lockton Companies must submit applicants to the designated Lockton Companies Employment Coordinator to be eligible for placement fees.
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