Complex Claims Coordinator

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Dallas, Texas, United States of America

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Client Services

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2500G4

Apply now

Complex Claims Coordinator

Location Icon

Dallas, Texas, United States of America

Bag Icon

Client Services

Profile Icon

2500G4

Apply now
Working at Lockton

At Lockton, we’re passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented and always striving to make ourselves and those around us better. We’re active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture, you belong here.

Secondary locations

Kansas City

Business unit

Lockton-Dunning Series

Schedule

Full-time

Lockton Benefits Offerings

Click Here

Workplace

Remote

Responsibility Icon

Your Responsibilities

  • Acquire and maintain clinical and financial data/reporting within excel spreadsheets
  • Analyze and interpret client data warehouse information
  • Assist team with claim projections and underwriting reviews
  • Prepare task lists, reports and presentations as needed
  • Develop and update tracking for project and client deliverables  
  • Support team with outreach and communication to claims administrators
  • Comply with HIPAA Standards and protect the confidentiality of data
  • Perform special projects as necessary
  • Make a positive contribution to customer satisfaction and constantly strive to improve service to the customer
Qualification Icon

Qualifications

  • 2 or 4-year degree (preferably in health-related field), or equivalent work-related experience
  • Understanding of medical terminology
  • Proficient in Microsoft products (Excel, PowerPoint, Word, Outlook)
  • Excellent verbal and written skills, with proven ability to interact with associates at all levels in the organization
  • Excellent time management and organizational skills with ability to manage changing priorities as needed
  • Knowledge of insurance claims processing and/or medical transcription and records is a plus
  • Previous benefits insurance brokerage/consulting experience preferred
  • Certified Self-Funding Specialist Certification preferred; or must be completed within first 6 months of employment
  • Certification in health related/patient care role preferred (LPN, MA, NST, HHA, EMT)
  • Legally able to work in the United States
Equal Opportunity Statement

Lockton Companies is proud to provide everyone an equal opportunity to grow and advance. We are committed to an inclusive culture and environment where our people, clients and communities are treated with respect and dignity.

At Lockton, supporting diversity, equity and inclusion is ingrained in our values, and we believe that we are at our best when we fully embrace everyone. We strive to cultivate a caring culture that learns from, celebrates and thrives because of our breadth of differences. As such, we recognize that recruiting, developing and retaining people with diverse backgrounds and experiences is vital and enabling our people to thrive personally and professionally is critical to our long-term success.

About Lockton

Lockton is the largest privately held independent insurance brokerage in the world. Since 1966, our independence has allowed us to serve our clients, take care of our people and give back to our communities. As such, our 12,500+ Associates doing business in over 140 countries are empowered to do what’s right every day.

At Lockton, we believe in the power of all people. You belong at Lockton.

How We Will Support You

At Lockton, we empower you to be true to yourself in all that you do. Your success is our success, and we provide opportunities to help you grow and create a rewarding career path, however you envision it.

We are ready to meet you where you are today, and as your needs change over time. In addition to industry-leading health insurance, we offer additional options to support your overall health and wellbeing.

Learn more about your Lockton experience

No Agencies Please

Any Employment Agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of Lockton Companies, Inc. Lockton Companies will have the right to hire that applicant at its discretion and without any fee owed to the submitting Employment Agency, person or entity. Employment Agencies, who have fee Agreements with Lockton Companies must submit applicants to the designated Lockton Companies Employment Coordinator to be eligible for placement fees.

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