Benefits Analyst (Global Benefits)

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London, United Kingdom

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003496

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Benefits Analyst (Global Benefits)

Location Icon

London, United Kingdom

Profile Icon

003496

Apply now
Working at Lockton

At Lockton, we’re passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented and always striving to make ourselves and those around us better. We’re active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture, you belong here.

Schedule

Full Time Permanent

Job type

Experienced Professional

Workplace

Hybrid

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Your Responsibilities

The purpose of this role is to support the service delivery to clients across the People Solutions practice. Responsible for supporting consultants in providing client services for an assigned book of global employee benefits business.

 

CLIENT FOCUS

·        Assist consultants in the preparation of client deliverables and materials across the range of global benefit propositions and services.

·        Understand the “why” (the reason) for the work being needed and delivered to a client.

·        Support client team members in directing, addressing, and resolving client queries issues about global benefit issues.

 

CLIENT DELIVERY

·        Assist consultants in tracking renewals, project progress and timelines, maintaining client files, populating, and maintaining activity/issues trackers.

·        Produce first drafts of meeting agendas and meeting minutes/actions.

·        Own and coordinate Salesforce database management for client information; policy data, contacts, mailing lists, and other required data management duties.

·        Support client-facing technology tools by adding new users and providing basic troubleshooting.

·        Understand the scope and adhere to any budgets/other metrics through effective project tracking.

·        Ensure adherence with any Lockton processes to ensure compliance and risk management of delivery e.g. data protection process, maintaining audit trails.

 

MAKING EFFECTIVE CONNECTIONS

·        Form a network with the Lockton Global Partner offices, peers, and other business service groups (IT, Office Services, Information Processing, Accounting, local offices, etc.) to progress various tasks using a partnership approach that facilitates high-quality results and process workflow.

·        Assist Consultants by consulting with local Lockton Global offices and partners as requested.

 

MANAGING SELF & DEVELOPMENT

·        Effective email management to keep on top of tasks and issues.

·        Coordinate meetings, calls and other events including arranging the technology and structure.

·        Undertake relevant training to develop skills and knowledge to apply to clients and the wider business.

·        Build on knowledge of computer packages to include the Lockton technology and apply/use effectively e.g. Salesforce.

·        Understand and undertake research as needed for internal and making use of various Lockton resources, internet research, accessing trade publications, and on occasion foreign-language sourced documents.

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Qualifications

Desired skills & knowledge:

·        Bachelor's degree in a discipline which reflects the skills and experience which will be transferred to the world of Global Benefits

·        Understand or the basic concepts of insurance with a commitment to expand knowledge e.g. willingness to complete a qualification

·        Competent in basic computer skills & packages including Microsoft applications - Word, Excel, PowerPoint

·        Strong client focus with the ability to develop positive relationships with team members and external contacts

·        Can work well in a fast-paced environment with multiple workstreams and able to achieve and manage timescales for delivery

·        Effective written and verbal communication skills and comfort collaborating with colleagues in both an office and a virtual environment

·        Excellent organizational skills and the ability to multi-task effectively

·        Ability to solve problems and cope with challenges.

 

Further experience, skills, or knowledge

·        Some evidence of work-based experience in a corporate environment is helpful

·        Fluency or professional proficiency in a foreign language is often helpful

·        Some experience of international markets/studies can also be helpful

·        Any professional qualifications across insurance, international benefits or other related disciplines are an advantage

·        Experience working or living abroad is helpful although not required.

Equal Opportunity Statement

Lockton Companies is proud to provide everyone an equal opportunity to grow and advance. We are committed to an inclusive culture and environment where our people, clients and communities are treated with respect and dignity.

At Lockton, supporting diversity, equity and inclusion is ingrained in our values, and we believe that we are at our best when we fully embrace everyone. We strive to cultivate a caring culture that learns from, celebrates and thrives because of our breadth of differences. As such, we recognize that recruiting, developing and retaining people with diverse backgrounds and experiences is vital and enabling our people to thrive personally and professionally is critical to our long-term success.

About Lockton

Lockton is the largest privately held independent insurance brokerage in the world. Since 1966, our independence has allowed us to serve our clients, take care of our people and give back to our communities. As such, our 12,500+ Associates doing business in over 140 countries are empowered to do what’s right every day.

At Lockton, we believe in the power of all people. You belong at Lockton.

How We Will Support You

At Lockton, we empower you to be true to yourself in all that you do. Your success is our success, and we provide opportunities to help you grow and create a rewarding career path, however you envision it.

We are ready to meet you where you are today, and as your needs change over time. In addition to industry-leading health insurance, we offer additional options to support your overall health and wellbeing.

Learn more about your Lockton experience

No Agencies Please

Any Employment Agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of Lockton Companies, Inc. Lockton Companies will have the right to hire that applicant at its discretion and without any fee owed to the submitting Employment Agency, person or entity. Employment Agencies, who have fee Agreements with Lockton Companies must submit applicants to the designated Lockton Companies Employment Coordinator to be eligible for placement fees.

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