Healthcare Claims & Risk Management Assistant
, United Kingdom
003574
Working at Lockton
At Lockton, we’re passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented and always striving to make ourselves and those around us better. We’re active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture, you belong here.
About the Position
Job type
Experienced Professional
Workplace
Remote
Your Responsibilities
We are looking for a Claims & Risk Management Assistant to join the Healthcare Team.
You would be responsible for the complete claims process, under the instruction of senior advocates including:
- Setting up first advice and subsequent claims handling for medical / dental claims
- Acknowledgement to clients, management of KPI database and ensuring KPI performance is acceptable
- Occasionally provide input and advice to clients on claims progress, manage expectations and support their needs
- General advice to clients
- Progressing towards assisting with acylation of simple quarterly claims meetings
Qualifications
You should ideally have a healthcare background (preferable dental) with experience of governance and risk management
Insurance claims handling experience
Excellent attention to detail
Strong numerical skills
Critical thinker with analytical and problem-solving skills
Ability to work autonomously and as part of a team
Ability to adapt to a fast-paced environment
Ability to adapt to new systems / processes quickly
Proficient in Microsoft software applications, in particular, Excel/ PowerPoint
Ability to build and maintain good business relationships with clients, insurers and associates
Ability to communicate effectively and professionally both verbally and in writing with clients, insurers and other associates
Ability to manage time, prioritise and ensure that deadlines are met without compromising quality
Demonstrated ability to instill confidence with clients where applicable
Equal Opportunity Statement
Lockton Companies is proud to provide everyone an equal opportunity to grow and advance. We are committed to an inclusive culture and environment where our people, clients and communities are treated with respect and dignity.
At Lockton, supporting diversity, equity and inclusion is ingrained in our values, and we believe that we are at our best when we fully embrace everyone. We strive to cultivate a caring culture that learns from, celebrates and thrives because of our breadth of differences. As such, we recognize that recruiting, developing and retaining people with diverse backgrounds and experiences is vital and enabling our people to thrive personally and professionally is critical to our long-term success.
About Lockton
Lockton is the largest privately held independent insurance brokerage in the world. Since 1966, our independence has allowed us to serve our clients, take care of our people and give back to our communities. As such, our 12,500+ Associates doing business in over 140 countries are empowered to do what’s right every day.
At Lockton, we believe in the power of all people. You belong at Lockton.
How We Will Support You
At Lockton, we empower you to be true to yourself in all that you do. Your success is our success, and we provide opportunities to help you grow and create a rewarding career path, however you envision it.
We are ready to meet you where you are today, and as your needs change over time. In addition to industry-leading health insurance, we offer additional options to support your overall health and wellbeing.
No Agencies Please
Any Employment Agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of Lockton Companies, Inc. Lockton Companies will have the right to hire that applicant at its discretion and without any fee owed to the submitting Employment Agency, person or entity. Employment Agencies, who have fee Agreements with Lockton Companies must submit applicants to the designated Lockton Companies Employment Coordinator to be eligible for placement fees.
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