IBA Associate
Brighton, United Kingdom
004049
Working at Lockton
At Lockton, we’re passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented and always striving to make ourselves and those around us better. We’re active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture, you belong here.
About the Position
Job type
Experienced Professional
Workplace
In Office
Your Responsibilities
An exciting opportunity has arisen for an analytical individual to join our Insurance Broker Accounts (IBA) team who work closely with Lockton’s clients and insurance underwriters to carry out the reconciliation and management of client money.
Key responsibilities of the role include:
Daily prioritisation and escalation of pending or suspected NOC activity liaising with all key stakeholders to ensure timely resolution. Review and diary management of mismatches and escalation of differences to the business to ensure timely resolution.
Delivering exceptional client service (external and internal) by acting as a liaison for insurance underwriters – constantly work to improve and strengthen relationships and review processes to mutual benefit including instigating key insurer partnership meetings.
Responsibility for the reconciliation of accounts by working with insurance underwriters, internal Lockton divisions and IBA stakeholders to ensure funds are settled.
Complying with internal procedures and external regulatory requirements and escalate issues to senior management.
Working with the Lockton offshore accounts team on insurer processes NOC, PPW and premium query management.
This is an excellent role for someone with an interest in finance and a keen eye for detail to join a dynamic and growing business.
Based in our Brighton office, you will benefit from the support of a longstanding professional team during this next stage in your career and professional development.
Please note this role is full time in the office.
Qualifications
The successful candidate will demonstrate a high degree of accuracy and initiative and will be an excellent communicator who builds positive and successful relationships with stakeholders.
You should have:
- A good understanding of the general and legal principles applicable to insurance in particular FSA client money rules
- A working knowledge of the computer desktop software provided by Lockton including Microsoft Office suite, Excel, Power BI, Sector and A4B
- Good numerical ability and an analytical mindset
- Be adaptable and change orientated
- Adopt right first-time approach
- Work well as part of a team in support of other team colleagues
- The ability to achieve individual and team objectives
- You should also have the ability to communicate effectively and professionally both verbally and in writing to maintain positive and successful business relationships with Lockton colleagues, our clients, insurers, and other third-party providers representing Lockton in the highest professional manner
- The ability to compile, analyse and interpret financial information and data to facilitate decision making, with excellent attention to detail.
- An understanding of cash collection/payment processes is desirable (such as general insurance accounting and client invoicing).
Equal Opportunity Statement
Lockton Companies is proud to provide everyone an equal opportunity to grow and advance. We are committed to an inclusive culture and environment where our people, clients and communities are treated with respect and dignity.
At Lockton, supporting diversity, equity and inclusion is ingrained in our values, and we believe that we are at our best when we fully embrace everyone. We strive to cultivate a caring culture that learns from, celebrates and thrives because of our breadth of differences. As such, we recognize that recruiting, developing and retaining people with diverse backgrounds and experiences is vital and enabling our people to thrive personally and professionally is critical to our long-term success.
About Lockton
Lockton is the largest privately held independent insurance brokerage in the world. Since 1966, our independence has allowed us to serve our clients, take care of our people and give back to our communities. As such, our 13,100+ Associates doing business in over 155 countries are empowered to do what’s right every day.
At Lockton, we believe in the power of all people. You belong at Lockton.
How We Will Support You
At Lockton, we empower you to be true to yourself in all that you do. Your success is our success, and we provide opportunities to help you grow and create a rewarding career path, however you envision it.
We are ready to meet you where you are today, and as your needs change over time. In addition to industry-leading health insurance, we offer additional options to support your overall health and wellbeing.
No Agencies Please
Any Employment Agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of Lockton Companies, Inc. Lockton Companies will have the right to hire that applicant at its discretion and without any fee owed to the submitting Employment Agency, person or entity. Employment Agencies, who have fee Agreements with Lockton Companies must submit applicants to the designated Lockton Companies Employment Coordinator to be eligible for placement fees.
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