Account Manager - Birmingham
Birmingham, United Kingdom
004146
Working at Lockton
At Lockton, we’re passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented and always striving to make ourselves and those around us better. We’re active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture, you belong here.
About the Position
Job type
Experienced Professional
Workplace
Hybrid
Your Responsibilities
The Role
This role sits within an experienced corporate team, supporting Account Executives and Partners in the delivery and servicing of a portfolio of mid-to-large corporate clients.
You will be responsible for managing a portfolio of approximately 8-10 corporate clients, each generating a minimum income of £20,000+, providing end-to-end account handling support across a broad range of Property & Casualty insurance programmes.
This is an excellent opportunity for someone looking to make the transition from the commercial insurance market into corporate insurance. You'll gain exposure to larger and more complex risks, sophisticated client programmes, and multinational accounts, whilst receiving the training and support needed to develop your career.
A key attraction of this role is the opportunity to work on multinational and global insurance programmes. Full training and support will be provided, making this an ideal move for an ambitious individual looking to broaden their technical expertise and progress within the industry.
Key Responsibilities
- Support Account Executives and Partners in the management and servicing of a portfolio of corporate clients.
- Manage the day-to-day servicing of approximately 8-10 corporate clients, each generating a minimum income of £20,000+.
- Take ownership of renewals, mid-term adjustments, policy documentation, and client queries across a broad range of Property & Casualty insurance programmes.
- Develop strong relationships with clients, insurers, and internal stakeholders to deliver an exceptional client experience.
- Prepare market submissions, obtain quotations, and negotiate with insurers to secure appropriate coverage and competitive outcomes for clients.
- Review and prepare client documentation, renewal reports, presentations, and policy schedules, ensuring accuracy and attention to detail.
- Support Account Executives in identifying client risks and developing tailored insurance solutions.
- Assist with the administration and servicing of multinational and global insurance programmes, receiving full training and support from the wider team.
- Maintain accurate records and ensure all activity is conducted in line with regulatory requirements and internal procedures.
- Work collaboratively with colleagues across the business to deliver high levels of service and support the continued growth of the corporate portfolio.
Qualifications
We are looking for someone who has built a solid foundation within commercial insurance and is ready to take the next step in their career.
You may currently be an Account Handler or Account Manager supporting commercial clients and are looking for the opportunity to work with larger, more complex businesses whilst developing your technical knowledge and client management skills.
Whilst experience within a corporate environment would be advantageous, it is certainly not essential. We are keen to hear from ambitious individuals who are eager to learn and develop within a supportive corporate team.
Skills & Experience
- Ideally 2-5 years' experience within an insurance broking, account handling, or client servicing role.
- Experience managing or supporting commercial insurance clients, ideally generating £5,000+ income.
- Good technical understanding of Property & Casualty insurance products.
- Strong communication and relationship-building skills.
- A proactive approach with a genuine desire to learn and develop.
- Ability to manage multiple priorities whilst maintaining excellent service standards.
- Experience supporting clients through renewals, adjustments, and day-to-day servicing activities.
- Ambition to progress into a corporate-focused role with exposure to larger and more complex client programmes.
- CII qualified or working towards qualifications would be advantageous.
Why This Opportunity?
This is a genuine career development opportunity for someone looking to move from the commercial market into the world of corporate insurance.
You'll gain exposure to larger UK and multinational clients, work alongside experienced Corporate Account Executives and Partners, and receive full training on multinational and global insurance programmes.
If you've established yourself in commercial insurance and are ready for the next challenge, this role offers the opportunity to broaden your experience, develop your technical expertise, and accelerate your career within one of the world's largest independent insurance brokerages.
If you're looking to take the next step in your career within a business that truly values its people and clients, we'd love to hear from you.
Equal Opportunity Statement
Lockton Companies is proud to provide everyone an equal opportunity to grow and advance. We are committed to an inclusive culture and environment where our people, clients and communities are treated with respect and dignity.
At Lockton, supporting diversity, equity and inclusion is ingrained in our values, and we believe that we are at our best when we fully embrace everyone. We strive to cultivate a caring culture that learns from, celebrates and thrives because of our breadth of differences. As such, we recognize that recruiting, developing and retaining people with diverse backgrounds and experiences is vital and enabling our people to thrive personally and professionally is critical to our long-term success.
About Lockton
Lockton is the largest privately held independent insurance brokerage in the world. Since 1966, our independence has allowed us to serve our clients, take care of our people and give back to our communities. As such, our 13,100+ Associates doing business in over 155 countries are empowered to do what’s right every day.
At Lockton, we believe in the power of all people. You belong at Lockton.
How We Will Support You
At Lockton, we empower you to be true to yourself in all that you do. Your success is our success, and we provide opportunities to help you grow and create a rewarding career path, however you envision it.
We are ready to meet you where you are today, and as your needs change over time. In addition to industry-leading health insurance, we offer additional options to support your overall health and wellbeing.
No Agencies Please
Any Employment Agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of Lockton Companies, Inc. Lockton Companies will have the right to hire that applicant at its discretion and without any fee owed to the submitting Employment Agency, person or entity. Employment Agencies, who have fee Agreements with Lockton Companies must submit applicants to the designated Lockton Companies Employment Coordinator to be eligible for placement fees.
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