Senior Project Manager, Operations
Dallas, Texas, United States of America
Administration
2500J0
Senior Project Manager, Operations
Dallas, Texas, United States of America
Administration
2500J0
Working at Lockton
At Lockton, we’re passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented and always striving to make ourselves and those around us better. We’re active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture, you belong here.
Plano
Business unit
Lockton-Dunning Series
Schedule
Full-time
Lockton Benefits Offerings
Click Here
Workplace
Hybrid
Your Responsibilities
Fueled by our success and expanding business opportunities, we are seeking a Senior Project Manager, who will assist the SVP of Operations in leading high-level strategic and operational initiatives across the organization. The ideal candidate will have a proven track record of managing complex projects, driving operational excellence, and collaborating cross-functionally to achieve business objectives.
As the Senior Project Manager, you will oversee the successful execution of key projects, provide data-driven insights to support informed decision-making, and champion continuous improvement in day-to-day operations. If you are a results-driven professional with a passion for excellence and innovation, Lockton wants to hear from you.
Project Management
• Lead high-priority projects, ensuring smooth execution and alignment with key operational and business goals.
• Define project scope, objectives, timelines, and deliverables in line with company strategy.
• Develop and manage detailed project plans, ensuring project milestones are met, risks are mitigated, and accountability is maintained.
• Facilitate and lead meetings, driving execution of action items and follow-ups.
Operational & Strategic Support
• Drive the execution of strategic initiatives, executive priorities, and process improvements.
• Proactively identify trends, risks, and opportunities to optimize operational performance.
• Design and implement streamlined solutions to operational challenges, ensuring efficiency and seamless workflow execution.
• Handle sensitive information with discretion, maintaining confidentiality in executive discussions.
Cross-Functional Leadership
• Collaborate with department executives to drive operational efficiency and execute company-wide initiatives.
• Foster alignment across teams to ensure a unified approach to shared organizational goals.
• Bring structure, clarity and leadership to complex cross-functional projects.
• Mentor and guide junior project management resources in adopting best practices to drive successful project outcomes.
Data Analysis & Reporting
• Monitor and analyze key performance indicators (KPIs) and operational metrics to optimize business performance.
• Identify macro organizational trends, risks, and opportunities to drive strategic initiatives.
• Deliver data-driven insights and recommendations to inform executive decision-making.
• Develop dashboards, reports and presentations for executive review to monitor project and operational performance and impact.
Qualifications
• Bachelor’s degree in Business Administration, Operations Management, or a related field
• 7+ years of experience in project management, focusing on operations or process improvement
• Familiarity with healthcare/employee benefits insurance datasets and terminology a plus
• Proven track record of leading managing high-priority, cross-functional projects from inception to successful completion
• Strong critical thinking and problem-solving skills, with the ability to manage multiple priorities in a fast-paced environment
• Adaptable and flexible in response to evolving business needs and shifting priorities
• Excellent interpersonal skills with strong background in stakeholder management and collaboration
• High level of professionalism, with the ability to handle sensitive business information discreetly and confidentially
• Exceptional written and verbal communication skills, including experience presenting to executives
• Strong analytical and decision-making abilities to navigate complex operational challenges
• PMP (Project Management Professional) or similar certification a plus
• Hands-on experience and proficiency using project management tools (Smartsheet experience preferred)
• Experience with data analysis and performance measurement tools (Alteryx and Power BI experience preferred)
• Proficient with Microsoft 365 for Enterprise applications, including Microsoft Teams, Word, Excel, and PowerPoint
Equal Opportunity Statement
Lockton Companies is proud to provide everyone an equal opportunity to grow and advance. We are committed to an inclusive culture and environment where our people, clients and communities are treated with respect and dignity.
At Lockton, supporting diversity, equity and inclusion is ingrained in our values, and we believe that we are at our best when we fully embrace everyone. We strive to cultivate a caring culture that learns from, celebrates and thrives because of our breadth of differences. As such, we recognize that recruiting, developing and retaining people with diverse backgrounds and experiences is vital and enabling our people to thrive personally and professionally is critical to our long-term success.
About Lockton
Lockton is the largest privately held independent insurance brokerage in the world. Since 1966, our independence has allowed us to serve our clients, take care of our people and give back to our communities. As such, our 10,000+ Associates doing business in over 100 countries are empowered to do what’s right every day.
At Lockton, we believe in the power of all people. You belong at Lockton.
How We Will Support You
At Lockton, we empower you to be true to yourself in all that you do. Your success is our success, and we provide opportunities to help you grow and create a rewarding career path, however you envision it.
We are ready to meet you where you are today, and as your needs change over time. In addition to industry-leading health insurance, we offer additional options to support your overall health and wellbeing.
No Agencies Please
Any Employment Agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of Lockton Companies, Inc. Lockton Companies will have the right to hire that applicant at its discretion and without any fee owed to the submitting Employment Agency, person or entity. Employment Agencies, who have fee Agreements with Lockton Companies must submit applicants to the designated Lockton Companies Employment Coordinator to be eligible for placement fees.
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